Masser, B. Z. (1990). Complete handbook of all-purpose telemarketing scripts. Prentice Hall.
Chicago Style (17th ed.) CitationMasser, Barry Z. Complete Handbook of All-purpose Telemarketing Scripts. Englewood Cliffs, NJ: Prentice Hall, 1990.
MLA (9th ed.) CitationMasser, Barry Z. Complete Handbook of All-purpose Telemarketing Scripts. Prentice Hall, 1990.
Warning: These citations may not always be 100% accurate.