Lillrank, P. M., & Kano, N. (1989). Continuous improvement: Quality control circles in Japanese industry. Center for Japanese Studies, The Univ. of Michigan.
Chicago-Zitierstil (17. Ausg.)Lillrank, Paul M., und Noriaki Kano. Continuous Improvement: Quality Control Circles in Japanese Industry. Ann Arbor: Center for Japanese Studies, The Univ. of Michigan, 1989.
MLA-Zitierstil (9. Ausg.)Lillrank, Paul M., und Noriaki Kano. Continuous Improvement: Quality Control Circles in Japanese Industry. Center for Japanese Studies, The Univ. of Michigan, 1989.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.