APA-Zitierstil (7. Ausg.)

Browne, J. (1984). Management and analysis of service operations. North-Holland.

Chicago-Zitierstil (17. Ausg.)

Browne, Jim. Management and Analysis of Service Operations. New York u.a: North-Holland, 1984.

MLA-Zitierstil (9. Ausg.)

Browne, Jim. Management and Analysis of Service Operations. North-Holland, 1984.