Standardized survey interviewing: minimizing interviewer-related error
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Newbury Park [u.a.]
Sage
1990
|
| Edition: | 1. print. |
| Series: | Applied social research methods series
18 |
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | 151 S. graph. Darst. |
| ISBN: | 0803930925 0803930933 |
Staff View
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Record in the Search Index
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| adam_text | CONTENTS
9
Foreword
Acknowledgments
1. What Is a Standardized Survey Interview? ll
The Nature of Survey Interviews
Sources of Error in Surveys
The Role of the Interviewer
Survey as Measurement: The Need for Standardization j
A Comparison with Two Other Types of Interviews j»
When and When Not to Standardize in Social Research 1»
About the Book: Approaches to Minimizing ^
Interviewer Related Error
2. What Is Interviewer Related Error? ^
The Significance of Standardization
Detecting Interviewer Related Error
Conclusion
3. Standardized Interviewing Techniques ^
Reading Questions as Worded 37
Probing Inadequate Answers ^
Recording Answers 4g
Being Interpersonally Neutral 5Q
Training the Respondent ^
Conclusion
4. Establishing the Context for Standardized Interviews 55
Respondent Reasons for Participating in Surveys ^
The Interviewer Respondent Relationship 6g
Setting Standards for the Respondent ?4
Conclusion
5. The Role of Question Design in Standardized Interviewing 77
Question Content gO
Question Form gQ
The Question and Answer Process g2
Correlates of Probing g3
Specific Threats to Standardized Measurement
Designing Survey Instruments to Minimize Interviewer Effects 89
Strategies for Identifying Question Problems 92
Conclusion 94
6. Interviewer Selection and Interviewer Related Error 96
Interviewer Characteristics and Performance 96
Interviewer Characteristics and the Context of the Interview 98
Interviewer Respondent Relationships 101
Conclusion 104
7. Training Interviewers 106
Options for Training 106
A Study of the Value of Interviewer Training 108
Effect of Training on How Interviewers Were
Oriented to Their Jobs 110
Interviewing Skills 113
Respondent Perceptions of Interviewers 114
Effect of Training on Data Quality 117
Conclusion 117
8. Interviewer Supervision 120
Information for Supervision 120
A Study of the Effect of Monitoring Interviewers 126
Interviewer Orientation to the Job 127
Effects of Tape Recording on Respondents 129
Effect of Monitoring on Interviewer Skills 130
Effects of Monitoring on Quality of Data 131
Conclusion 133
9. How to Reduce Interviewer Related Error in Surveys 136
Question Design 136
Interviewing Procedures 138
The Relationship with the Respondent 138
Interviewer Selection 139
Interviewer Training 140
Supervision 141
Conclusion 142
References 145
Index 149
About the Authors 151
TABLES
Table 1.1: Sources of Error in Surveys 14
Table 1.2: Comparison of Types of Interviews 18
Table 2.1: Components of Variance of Answers 26
Table 2.2: The Effect of Unreliability on Correlations 27
Table 2.3: Calculation of Rho and Design Effects 28
Table 2.4: Multipliers of Estimates of Standard Errors of Means
(DEFTS) Due to Interviewer Effects for Selected Values
of Rho and Average Interviewer Assignments 29
Table 3.1: Standardized Interviewing and Its Impediments 35
Table 3.2: Guidelines for Recording Answers for Different Types
of Questions 47
Table 4.1: Measures of Respondent Information About the
Health Interview Survey by Respondent Education 61
Table 4.2: Respondent Perceptions of Why People Would React
Positively to an Interview 62
Table 4.3: Distribution of Respondent Reports of What Interviewer
Was Most Like, Next Most Like, and Least Like 66
Table 4.4: Answers to Question 37: Some people say they would
rather an interviewer be businesslike—stick to her job
while some say they would rather the interviewer visit
a little which would you like best? 67
Table 4.5: Summary of Correlates of Reporting Quality Related to
Standards for Performance 70
Table 4.6: Respondent Perception of Interview Standards by
Interviewer Concern About Efficiency and Accuracy
for High School Graduates Only 71
Table 4.7: Percent of Persons in Selected Response Categories
by Experimental Interview Treatment 75
Table 5.1: Significant Correlations Between the Incidence of
Specific Interviewer Behaviors and Rho 83
Table 5.2: Significant Correlations Between the Incidence of
Specific Interviewer Behavior and Question Characteristics 83
Table 5.3: Adverbial Equivalents 91
Table 6.1: Selected Indicators of Interpersonal Attraction of
Interviewer and Respondent by Education of Respondent 103
Table 6.2: Respondent Ratings of Interviewers by Interviewer Gender 105
Table 7.1: Summary of Training Experiences by Length of
Training (in minutes) 110
Table 7.2: Proportion of Interviewers Saying Their Preparation Was
Less Than Needed in Several Areas of Interviewer
Skills by Length of Training Program 111
Table 7.3: Selected Measures of Interviewer Behavior from Coding
Taped Practice Interviews by Length of Training Program 113
Table 7.4: Selected Measures of Interviewer Behavior from Coding
Taped Interviews by Length of Training Program
(supervision level III only) 115
Table 7.5: Respondent Ratings by Length of Training Program 116
Table 8.1: Monitoring Form 125
Table 8.2: Interviewer Rankings of Importance of Various Goals to
Center Staff by Level of Supervision 129
Table 8.3: Selected Measures of Interviewer Behavior from Coding of
Taped Interviews for First and Second Half of Interviewers
Assignment (all training groups, supervision level III only) 132
Table 8.4: Rating of Two Interviewer Behaviors from Coding First
and Second Half of Interviewers Assignment by
Training Program (supervision level HI only) 133
Table 8.5: Intraclass Correlations for All Items and Average
Standard Scores (X .OOO) of Questions Judged Likely
Subject to Systematic Bias by Level of Supervision 134
Table 9.1: Five Ways to Decrease Standard Errors of Estimates 144
I
|
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| author | Fowler, Floyd J. Jr. 1939- Mangione, Thomas W. |
| author_GND | (DE-588)1045215120 |
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| discipline | Soziologie |
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| id | DE-604.BV003563888 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T16:01:57Z |
| institution | BVB |
| isbn | 0803930925 0803930933 |
| language | English |
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| series | Applied social research methods series |
| series2 | Applied social research methods series |
| spelling | Fowler, Floyd J. Jr. 1939- Verfasser (DE-588)1045215120 aut Standardized survey interviewing minimizing interviewer-related error Floyd J. Fowler, Jr. ; Thomas W. Mangione 1. print. Newbury Park [u.a.] Sage 1990 151 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Applied social research methods series 18 Enquête par sondage Enquêtes sociales Enquêtes sociales ram Enquêtes gtt Interviewen gtt Interviews Recherche en sciences sociales Sciences sociales - Recherche Sciences sociales - Recherche ram Survey-onderzoek gtt Sozialwissenschaften Interviewing Social sciences Research Social surveys Empirische Sozialforschung (DE-588)4014606-6 gnd rswk-swf Interview (DE-588)4027503-6 gnd rswk-swf Demoskopie (DE-588)4011425-9 gnd rswk-swf Umfrage (DE-588)4005227-8 gnd rswk-swf Standardisiertes Interview (DE-588)4322937-2 gnd rswk-swf Sozialwissenschaften (DE-588)4055916-6 gnd rswk-swf Interview (DE-588)4027503-6 s Empirische Sozialforschung (DE-588)4014606-6 s DE-604 Umfrage (DE-588)4005227-8 s 1\p DE-604 Demoskopie (DE-588)4011425-9 s 2\p DE-604 Standardisiertes Interview (DE-588)4322937-2 s 3\p DE-604 Sozialwissenschaften (DE-588)4055916-6 s 4\p DE-604 Mangione, Thomas W. Verfasser aut Applied social research methods series 18 (DE-604)BV001900335 18 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=002267397&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 3\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 4\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Fowler, Floyd J. Jr. 1939- Mangione, Thomas W. Standardized survey interviewing minimizing interviewer-related error Applied social research methods series Enquête par sondage Enquêtes sociales Enquêtes sociales ram Enquêtes gtt Interviewen gtt Interviews Recherche en sciences sociales Sciences sociales - Recherche Sciences sociales - Recherche ram Survey-onderzoek gtt Sozialwissenschaften Interviewing Social sciences Research Social surveys Empirische Sozialforschung (DE-588)4014606-6 gnd Interview (DE-588)4027503-6 gnd Demoskopie (DE-588)4011425-9 gnd Umfrage (DE-588)4005227-8 gnd Standardisiertes Interview (DE-588)4322937-2 gnd Sozialwissenschaften (DE-588)4055916-6 gnd |
| subject_GND | (DE-588)4014606-6 (DE-588)4027503-6 (DE-588)4011425-9 (DE-588)4005227-8 (DE-588)4322937-2 (DE-588)4055916-6 |
| title | Standardized survey interviewing minimizing interviewer-related error |
| title_auth | Standardized survey interviewing minimizing interviewer-related error |
| title_exact_search | Standardized survey interviewing minimizing interviewer-related error |
| title_full | Standardized survey interviewing minimizing interviewer-related error Floyd J. Fowler, Jr. ; Thomas W. Mangione |
| title_fullStr | Standardized survey interviewing minimizing interviewer-related error Floyd J. Fowler, Jr. ; Thomas W. Mangione |
| title_full_unstemmed | Standardized survey interviewing minimizing interviewer-related error Floyd J. Fowler, Jr. ; Thomas W. Mangione |
| title_short | Standardized survey interviewing |
| title_sort | standardized survey interviewing minimizing interviewer related error |
| title_sub | minimizing interviewer-related error |
| topic | Enquête par sondage Enquêtes sociales Enquêtes sociales ram Enquêtes gtt Interviewen gtt Interviews Recherche en sciences sociales Sciences sociales - Recherche Sciences sociales - Recherche ram Survey-onderzoek gtt Sozialwissenschaften Interviewing Social sciences Research Social surveys Empirische Sozialforschung (DE-588)4014606-6 gnd Interview (DE-588)4027503-6 gnd Demoskopie (DE-588)4011425-9 gnd Umfrage (DE-588)4005227-8 gnd Standardisiertes Interview (DE-588)4322937-2 gnd Sozialwissenschaften (DE-588)4055916-6 gnd |
| topic_facet | Enquête par sondage Enquêtes sociales Enquêtes Interviewen Interviews Recherche en sciences sociales Sciences sociales - Recherche Survey-onderzoek Sozialwissenschaften Interviewing Social sciences Research Social surveys Empirische Sozialforschung Interview Demoskopie Umfrage Standardisiertes Interview |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=002267397&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV001900335 |
| work_keys_str_mv | AT fowlerfloydj standardizedsurveyinterviewingminimizinginterviewerrelatederror AT mangionethomasw standardizedsurveyinterviewingminimizinginterviewerrelatederror |