Vondle, D. P. (1989). Service management systems: How to create competitive advantages through integrated work management, materials management, facilities management, and cost management systems. McGraw-Hill.
Chicago-Zitierstil (17. Ausg.)Vondle, David P. Service Management Systems: How to Create Competitive Advantages Through Integrated Work Management, Materials Management, Facilities Management, and Cost Management Systems. New York u.a: McGraw-Hill, 1989.
MLA-Zitierstil (9. Ausg.)Vondle, David P. Service Management Systems: How to Create Competitive Advantages Through Integrated Work Management, Materials Management, Facilities Management, and Cost Management Systems. McGraw-Hill, 1989.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.