The rise of managerial computing: the best of the Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Saved in:
| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
Homewood, Ill.
Dow Jones-Irwin
1986
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| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | XXVII, 443 S. graph. Darst. |
| ISBN: | 0870947575 |
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| adam_text | IMAGE 1
THE RISE OF
THEBESTOF THE CENTER FOR INFORMATION SYSTEMS RESEARCH SUUN SCHOOL OF
MANAGEMENT MASSACHUSETTS INSTITUTE OF TECHNOLOGY EDITED BY JOHN F
ROCKART AND CHRISTINEV BULLEN DOW JONES-IRWIN HOMEWOOD, ILLINOIS 60430
IMAGE 2
CONTENTS
INTRODUCTION VII PARTI DECISION SUPPORT SYSTEMS 1
1. A FRAMEWORK FOR MANAGEMENT INFORMATION SYSTEMS, G. ANTHONY GORRY AND
MICHAEL S. SCOTT MORTON 5 INTRODUCTION. FRAMEWORK DEVELOPMENT. DECISION
MAKING WITHIN THE FRAMEWORK. IMPLICATIONS OF THE FRAMEWORK.
2. DECISION SUPPORT SYSTEMS: A RESEARCH PERSPECTIVE, PETER G. W. KEEN 25
. 1. INTRODUCTION. 2. DEFINITIONS OF DSS. 3. CASE-BASED STUD IES OF
DSS. 4. MIDDLE-OUT DESIGN. 5. SEMISTRUCTURED TASKS. 6. DSS REDEFINED.
7. ADAPTIVE DEVELOPMENT AND
USE: 7.1 THE SYSTEM-USER LINK. 7.2 THE USER-BUILDER LINK. 7.3 THE
SYSTEM-BUILDER LINK. 7.4 SUMMARY. 8. THE TASK CON TEXT. 9. CONTEXTUAL
ISSUES IN DSS DEVELOPMENT. 10. CONCLUSION.
XXIII
IMAGE 3
XXIV CONTENTS
APPENDIX 2-1 CASE STUDIES OF DSS 42
APPENDIX 2-2 44
3. DECISION SUPPORT SYSTEMS AND PERSONAL COMPUTING, PETER G. W. KEEN AND
RICHARD D. HACKATHORN 49 1.0 MOTIVATION FOR DECISION SUPPORT: 1.1
DECISION SUPPORT SYSTEMS. 1.2 PERSONAL COMPUTING. 1.3 CONCLUSIONS FROM
PREVIOUS
RESEARCH. 2.0 DEFINITION OF SUPPORT SYSTEMS: 2.1 UTILIZING COMPUTER
TECHNOLOGY. 2.2 LEVELS OF SUPPORT SYSTEMS. 3.0 FOCUS ON PERSONAL
SUPPORT: 3.1 COMPONENTS OF A SYSTEM FOR PERSONAL SUPPORT. 3.2 BUILDING,
USING, AND EVOLVING. 3.3 THE DYNAMICS
OF INTERACTION. 4.0 RESEARCH ISSUES RELATED TO PERSONAL SUP PORT: 4.1
IDENTIFYING IMPORTANT VERBS. 4.2 LACK OF GOOD RE SEARCH METHODOLOGY.
5.0 CONCLUSIONS.
4. VALUE ANALYSIS: JUSTIFYING DECISION SUPPORT SYSTEMS, PETER G. W. KEEN
69 INTRODUCTION. DECISION SUPPORT SYSTEMS. THE DYNAMICS OF INNOVATION.
METHODOLOGIES FOR EVALUATING PROPOSALS. VALUE
ANALYSIS.
5. DESIGN AND IMPLEMENTATION OF DECISION SUPPORT SYSTEMS IN THE PUBLIC
SECTOR T JOHN C. HENDERSON AND DAVID A. SCHILLING 91 INTRODUCTION.
DECISION SETTING. DSS FRAMEWORK. THE
MODEL: THE DECISION PROCESS. RESULTS. IMPACT ON THE COMMUNITY MENTAL
HEALTH SYSTEM.
6. FUTURE DIRECTIONS IN DSS TECHNOLOGY, MICHAEL E. TREACY 111 1.
INTRODUCTION. 2. DSS TECHNOLOGY TODAY. 3. CHANGES IN SOFTWARE
FUNCTIONALITY. 4. CHANGES IN HARDWARE ENVIRON
MENT. 5. IMPACTS OF HARDWARE CHANGES UPON DATA ACCESS. 6. THE EVOLUTION
OF INTERFACE DESIGN. 7. IMPLICATIONS FOR SOFTWARE VENDORS. 8.
IMPLICATIONS FOR MANAGEMENT POLI- Y
CIES.
PART 2 EXECUTIVE SUPPORT SYSTEMS 131
7. THE CEO GOES ON-LINE, JOHN F. ROCKART AND MICHAEL E. TREACY 135 AN
INFORMATION SYSTEM FOR EXECUTIVES. NORTHWEST INDUS TRIES: AN EXAMPLE.
THE PROMISE OF EIS SYSTEMS.
IMAGE 4
CONTENTS
XXV
8. THE IMPLEMENTATION OF EXECUTIVE SUPPORT SYSTEMS,
ELIOT LEVINSON 148 INTRODUCTION. FRAMEWORK. METHODOLOGY. BUSINESS
PROBLEM. ORGANIZATION PHASE. INSTALLATION PHASE. INSTITUTIONALIZATION
PHASE. SPONSORSHIP: ORGANIZATIONAL PHASE. INSTALLATION PHASE. INSTITU
TIONALIZATION PHASE. COMPUTING GROUPS: ORGANIZATION PHASE. INSTALLATION
PHASE. INSTITUTIONALIZATION PHASE. DATABASES AND NETWORKS:
ORGANIZATIONAL AND INSTALLATION PHASE. INSTITUTIONALI ZATION PHASE. THE
MANAGEMENT OF RESISTANCE: INSTALLATION
PHASE. PUTTING THE PIECES TOGETHER. ESS AND ORGANIZATIONAL CHANGE.
9. SUPPORTING SENIOR EXECUTIVES MODELS FOR PLANNING AND CONTROL,
MICHAEL E. TREACY 172 1. INTRODUCTION. 2. THE NATURE OF SENIOR
EXECUTIVE ANALY SIS. 3. POTENTIAL PROBLEMS WITH EXPLICIT AND IMPLICIT
MODELS.
4. ALTERNATE FORMS OF ANALYTIC SUPPORT: 4.1 MODEL-ORIENTED DSS FOR
COMPLEX, WELL-STRUCTURED PROBLEMS. 4.2 DATA-ORIENTED DSS FOR SIMPLE,
WELL-STRUCTURED PROBLEMS. 4.3 INFORMATION SUP PORT FOR SIMPLE,
UNSTRUCTURED PROBLEMS. 4.4 FUZZY MODELING AND
EXPERT SUPPORT FOR COMPLEX AND UNSTRUCTURED PROBLEMS.
10. A SURVEY OF CURRENT TRENDS IN THE USE OF EXECUTIVE SUPPORT SYSTEMS,
DAVID W. DE LONG AND JOHN F. ROCKART 190 INTRODUCTION. METHODOLOGY.
FINDINGS: WIDESPREAD AND
DIVERSE ACTIVITY. LIMITED USE. EMERGING ISSUES: POLITICAL IMPLI
CATIONS. INFLUENCING COMPUTER USE. DATA MANAGEMENT DIFFICUL TIES.
IMPLEMENTATION PROBLEMS. HARDWARE AND SOFTWARE CAPABILI TIES.
MANAGEMENT STYLE. USER SUPPORT. SECURITY. THE FUTURE.
PART 3 DEFINING MANAGEMENT INFORMATION NEEDS 207
11. CHIEF EXECUTIVES DEFINE THEIR OWN DATA NEEDS, JOHN F. ROCKART 209
CURRENT PROCEDURES: BY-PRODUCT TECHNIQUE. NULL APPROACH. KEY INDICATOR
SYSTEM. TOTAL STUDY PROCESS. NEW CSF METHOD:
CONCEPTUAL ANTECEDENTS. PRIME SOURCES OF CSFS. LIKE ORGANIZA TIONS,
DIFFERING CSFS. CSFS AT GENERAL MANAGER LEVEL. ILLUSTRA TIVE CSF
EXAMPLE: FACTORS AND MEASURES. REPORTS AND SUBSYS TEMS. OTHER CASE
EXAMPLES. MAJOR OIL COMPANY. STORE
IMAGE 5
XXVI CONTENTS
FURNISHINGS MANUFACTURER. GOVERNMENT HOSPITAL. MAJOR ELEC TRONICS
DIVISION. SUPPORTIVE CSF INFORMATION.
12. ENGAGING TOP MANAGEMENT IN INFORMATION TECHNOLOGY, JOHN F. ROCKART
AND ADAM D. CRESCENN 235 HOW INFORMATION TECHNOLOGY CAN HELP MANAGEMENT.
SOUTHWESTERN OHIO STEEL: A CASE STUDY: A CHANGING ENVI
RONMENT. A THREE-PHASE PROCESS FOR MANAGERIAL INVOLVEMENT.
* : 13. A PLANNING METHODOLOGY FOR INTEGRATING MANAGEMENT SUPPORT
SYSTEMS, JOHN C. HENDERSON, JOHN F. ROCKART, AND JOHN G. SIFONIS 257 1.0
INTRODUCTION. 2.0 THE ORIGINAL CRITICAL SUCCESS
FACTOR METHOD: 2. 1 INFORMATION SYSTEMS PLANNING USING CRITICAL .
SUCCESS FACTORS. 2.2 MANAGEMENT SUPPORT SYSTEMS. 3.0 EX TENDED CSF: A
STRATEGIC PLANNING FRAMEWORK: 3.1 KEY RE QUIREMENTS. 3.2 A CSF-BASED
STRATEGIC PLANNING APPROACH.
4.0 APPLICATION OF THE METHOD: 4.1 A CASE STUDY. 4.2 CRITICAL DECISION
SET. 4.3 A STRATEGIC DATA MODEL.
PART 4 THE END USER EXPLOSION 283
14. THE MANAGEMENT OF END USER COMPUTING, JOHN F. ROCKART AND LAUREN S.
FLANNERY 285 1. METHOD. 2. FINDINGS: 2. 1 GROWTH. 2.2 THE END USERS. 2.3
THE APPLICATIONS. 2.4 MANAGEMENT OF END USER COMPUT
ING. 2.5 WHAT WE DID NOT SEE. 3. RECOMMENDATIONS: 3.1 STRATEGY. 3.2
SUPPORT. 3.3 CONTROL.
15. LOOKING AT MICRO USERS, JUDITH A. QUILLARD AND JOHN F. ROCKART 311
PART 5 THE FUTURE 323
/ 16. THE STATE OF THE ART OF RESEARCH IN MANAGEMENT SUPPORT SYSTEMS,
MICHAEL S. SCOTT MORTON 325 BACKGROUND. DEFINITION. TECHNOLOGIES. TYPES
OF MSS: DATA SUPPORT SYSTEMS. DECISION SUPPORT SYSTEMS. EXECUTIVE SUP-
IMAGE 6
CONTENTS
XXVII
PORT SYSTEMS. METHODS AND TOOLS: METHODOLOGIES. DATABASE
TECHNOLOGIES. LANGUAGES AND PACKAGES. MODELS. INTERFACE TECH NOLOGIES.
HARDWARE AND NETWORKS. RESEARCH TYPOLOGY. SUM MARY OF RESEARCH STATUS.
17. EXPERT SYSTEMS AND EXPERT SUPPORT SYSTEMS: THE NEXT CHALLENGE FOR
MANAGEMENT, FRED L. LUCONI, THOMAS W. MALONE, AND MICHAEL S. SCOTT
MORTON 354 INTRODUCTION. BASIC CONCEPTS: EXPERT SYSTEMS. EXPERT SUPPORT
SYSTEMS. DEFINITIONS. HEURISTIC REASONING. COMPONENTS OF EXPERT SYSTEMS.
KNOWLEDGE BASE. INFERENCE ENGINE. FRAMEWORK FOR EXPERT SUPPORT SYSTEMS:
TYPE I PROBLEMS-DATA PROCESSING. TYPE II PROBLEMS-DECISION SUPPORT
SYSTEMS. TYPE III-EXPERT SYSTEMS. TYPE IV-EXPERT SUPPORT SYSTEMS.
SUMMARY OF FRAME
WORK. THE IMPORTANCE OF EXPERT SUPPORT SYSTEMS FOR MANAGEMENT: THE
PROBLEMS, RISKS, AND ISSUES.
18. THE ROLE OF THE EXECUTIVE IN THE NEW COMPUTER ERA, JOHN F. ROCKART
374 SIX KEY TRENDS. THE THIRD ERA. INFORMATION DATABASES. MANAGERIAL
IMPLICATIONS.;
APPENDIX: A PRIMER ON CRITICAL SUCCESS FACTORS, CHRISTINE V. BULLEN AND
JOHN F. ROCKART 383
CONTRIBUTORS 424
INDEX 427
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| spelling | The rise of managerial computing the best of the Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology ed. by John F. Rockart ... Homewood, Ill. Dow Jones-Irwin 1986 XXVII, 443 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Decisao (Teoria) larpcal Datenverarbeitung Management information systems Management Data processing Managementinformationssystem (DE-588)4074518-1 gnd rswk-swf Managementinformationssystem (DE-588)4074518-1 s DE-604 Rockart, John F. 1931-2014 (DE-588)124219187 edt Alfred P. Sloan School of Management Center for Information Systems Research Sonstige (DE-588)143245-X oth HEBIS Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=002218751&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | The rise of managerial computing the best of the Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology Decisao (Teoria) larpcal Datenverarbeitung Management information systems Management Data processing Managementinformationssystem (DE-588)4074518-1 gnd |
| subject_GND | (DE-588)4074518-1 |
| title | The rise of managerial computing the best of the Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology |
| title_auth | The rise of managerial computing the best of the Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology |
| title_exact_search | The rise of managerial computing the best of the Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology |
| title_full | The rise of managerial computing the best of the Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology ed. by John F. Rockart ... |
| title_fullStr | The rise of managerial computing the best of the Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology ed. by John F. Rockart ... |
| title_full_unstemmed | The rise of managerial computing the best of the Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology ed. by John F. Rockart ... |
| title_short | The rise of managerial computing |
| title_sort | the rise of managerial computing the best of the center for information systems research sloan school of management massachusetts institute of technology |
| title_sub | the best of the Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology |
| topic | Decisao (Teoria) larpcal Datenverarbeitung Management information systems Management Data processing Managementinformationssystem (DE-588)4074518-1 gnd |
| topic_facet | Decisao (Teoria) Datenverarbeitung Management information systems Management Data processing Managementinformationssystem |
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