Heaton, H. (1977). Productivity in service organizations: Organizing for people. McGraw-Hill.
Chicago Style (17th ed.) CitationHeaton, Herbert. Productivity in Service Organizations: Organizing for People. New York [u.a.]: McGraw-Hill, 1977.
MLA (9th ed.) CitationHeaton, Herbert. Productivity in Service Organizations: Organizing for People. McGraw-Hill, 1977.
Warning: These citations may not always be 100% accurate.