Kundenfreundliches Verhalten als qualitatives Instrument des Bankbetriebs:
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | German |
| Published: |
Frankfurt am Main
Knapp
1985
|
| Subjects: | |
| Physical Description: | XXI, 349 S. |
| ISBN: | 3781903265 |
Staff View
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV000442866 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | t | ||
| 008 | 870612s1985 m||| 00||| ger d | ||
| 020 | |a 3781903265 |9 3-7819-0326-5 | ||
| 035 | |a (OCoLC)15315046 | ||
| 035 | |a (DE-599)BVBBV000442866 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a ger | |
| 049 | |a DE-12 |a DE-19 |a DE-384 |a DE-703 |a DE-739 |a DE-20 |a DE-29 |a DE-N2 |a DE-11 |a DE-188 | ||
| 050 | 0 | |a HG1616.P8 | |
| 084 | |a QK 000 |0 (DE-625)141630: |2 rvk | ||
| 084 | |a QK 300 |0 (DE-625)141640: |2 rvk | ||
| 084 | |a QK 320 |0 (DE-625)141644: |2 rvk | ||
| 100 | 1 | |a Metz, Matthias |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Kundenfreundliches Verhalten als qualitatives Instrument des Bankbetriebs |
| 264 | 1 | |a Frankfurt am Main |b Knapp |c 1985 | |
| 300 | |a XXI, 349 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 502 | |a Zugl.: Erlangen-Nürnberg, Univ., Diss., 1985 | ||
| 650 | 4 | |a Bank | |
| 650 | 4 | |a Banks and banking |z Germany (West) |x Public relations | |
| 650 | 4 | |a Banks and banking |z Germany (West) |x Quality control | |
| 650 | 4 | |a Customer relations | |
| 650 | 0 | 7 | |a Kunde |0 (DE-588)4114330-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Bank |0 (DE-588)4004436-1 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundendienst |0 (DE-588)4135134-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Verkaufspsychologie |0 (DE-588)4187791-3 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundenbetreuung |0 (DE-588)4297543-8 |2 gnd |9 rswk-swf |
| 655 | 7 | |0 (DE-588)4113937-9 |a Hochschulschrift |2 gnd-content | |
| 689 | 0 | 0 | |a Bank |0 (DE-588)4004436-1 |D s |
| 689 | 0 | 1 | |a Kunde |0 (DE-588)4114330-9 |D s |
| 689 | 0 | 2 | |a Verkaufspsychologie |0 (DE-588)4187791-3 |D s |
| 689 | 0 | |5 DE-604 | |
| 689 | 1 | 0 | |a Bank |0 (DE-588)4004436-1 |D s |
| 689 | 1 | 1 | |a Kundenbetreuung |0 (DE-588)4297543-8 |D s |
| 689 | 1 | |5 DE-604 | |
| 689 | 2 | 0 | |a Bank |0 (DE-588)4004436-1 |D s |
| 689 | 2 | 1 | |a Kunde |0 (DE-588)4114330-9 |D s |
| 689 | 2 | |5 DE-604 | |
| 689 | 3 | 0 | |a Bank |0 (DE-588)4004436-1 |D s |
| 689 | 3 | 1 | |a Kundendienst |0 (DE-588)4135134-4 |D s |
| 689 | 3 | |5 DE-604 | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-000273887 | ||
Record in the Search Index
| _version_ | 1804114901491253248 |
|---|---|
| any_adam_object | |
| author | Metz, Matthias |
| author_facet | Metz, Matthias |
| author_role | aut |
| author_sort | Metz, Matthias |
| author_variant | m m mm |
| building | Verbundindex |
| bvnumber | BV000442866 |
| callnumber-first | H - Social Science |
| callnumber-label | HG1616 |
| callnumber-raw | HG1616.P8 |
| callnumber-search | HG1616.P8 |
| callnumber-sort | HG 41616 P8 |
| callnumber-subject | HG - Finance |
| classification_rvk | QK 000 QK 300 QK 320 |
| ctrlnum | (OCoLC)15315046 (DE-599)BVBBV000442866 |
| discipline | Wirtschaftswissenschaften |
| format | Thesis Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02083nam a2200589 c 4500</leader><controlfield tag="001">BV000442866</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">870612s1985 m||| 00||| ger d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">3781903265</subfield><subfield code="9">3-7819-0326-5</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)15315046</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV000442866</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">ger</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-12</subfield><subfield code="a">DE-19</subfield><subfield code="a">DE-384</subfield><subfield code="a">DE-703</subfield><subfield code="a">DE-739</subfield><subfield code="a">DE-20</subfield><subfield code="a">DE-29</subfield><subfield code="a">DE-N2</subfield><subfield code="a">DE-11</subfield><subfield code="a">DE-188</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HG1616.P8</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QK 000</subfield><subfield code="0">(DE-625)141630:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QK 300</subfield><subfield code="0">(DE-625)141640:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QK 320</subfield><subfield code="0">(DE-625)141644:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Metz, Matthias</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Kundenfreundliches Verhalten als qualitatives Instrument des Bankbetriebs</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Frankfurt am Main</subfield><subfield code="b">Knapp</subfield><subfield code="c">1985</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XXI, 349 S.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="502" ind1=" " ind2=" "><subfield code="a">Zugl.: Erlangen-Nürnberg, Univ., Diss., 1985</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Bank</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Banks and banking</subfield><subfield code="z">Germany (West)</subfield><subfield code="x">Public relations</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Banks and banking</subfield><subfield code="z">Germany (West)</subfield><subfield code="x">Quality control</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer relations</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kunde</subfield><subfield code="0">(DE-588)4114330-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Bank</subfield><subfield code="0">(DE-588)4004436-1</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundendienst</subfield><subfield code="0">(DE-588)4135134-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Verkaufspsychologie</subfield><subfield code="0">(DE-588)4187791-3</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenbetreuung</subfield><subfield code="0">(DE-588)4297543-8</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)4113937-9</subfield><subfield code="a">Hochschulschrift</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Bank</subfield><subfield code="0">(DE-588)4004436-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Kunde</subfield><subfield code="0">(DE-588)4114330-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Verkaufspsychologie</subfield><subfield code="0">(DE-588)4187791-3</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Bank</subfield><subfield code="0">(DE-588)4004436-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Kundenbetreuung</subfield><subfield code="0">(DE-588)4297543-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="2" ind2="0"><subfield code="a">Bank</subfield><subfield code="0">(DE-588)4004436-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2="1"><subfield code="a">Kunde</subfield><subfield code="0">(DE-588)4114330-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="2" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="3" ind2="0"><subfield code="a">Bank</subfield><subfield code="0">(DE-588)4004436-1</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="3" ind2="1"><subfield code="a">Kundendienst</subfield><subfield code="0">(DE-588)4135134-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="3" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-000273887</subfield></datafield></record></collection> |
| genre | (DE-588)4113937-9 Hochschulschrift gnd-content |
| genre_facet | Hochschulschrift |
| id | DE-604.BV000442866 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T15:14:05Z |
| institution | BVB |
| isbn | 3781903265 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-000273887 |
| oclc_num | 15315046 |
| open_access_boolean | |
| owner | DE-12 DE-19 DE-BY-UBM DE-384 DE-703 DE-739 DE-20 DE-29 DE-N2 DE-11 DE-188 |
| owner_facet | DE-12 DE-19 DE-BY-UBM DE-384 DE-703 DE-739 DE-20 DE-29 DE-N2 DE-11 DE-188 |
| physical | XXI, 349 S. |
| publishDate | 1985 |
| publishDateSearch | 1985 |
| publishDateSort | 1985 |
| publisher | Knapp |
| record_format | marc |
| spelling | Metz, Matthias Verfasser aut Kundenfreundliches Verhalten als qualitatives Instrument des Bankbetriebs Frankfurt am Main Knapp 1985 XXI, 349 S. txt rdacontent n rdamedia nc rdacarrier Zugl.: Erlangen-Nürnberg, Univ., Diss., 1985 Bank Banks and banking Germany (West) Public relations Banks and banking Germany (West) Quality control Customer relations Kunde (DE-588)4114330-9 gnd rswk-swf Bank (DE-588)4004436-1 gnd rswk-swf Kundendienst (DE-588)4135134-4 gnd rswk-swf Verkaufspsychologie (DE-588)4187791-3 gnd rswk-swf Kundenbetreuung (DE-588)4297543-8 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Bank (DE-588)4004436-1 s Kunde (DE-588)4114330-9 s Verkaufspsychologie (DE-588)4187791-3 s DE-604 Kundenbetreuung (DE-588)4297543-8 s Kundendienst (DE-588)4135134-4 s |
| spellingShingle | Metz, Matthias Kundenfreundliches Verhalten als qualitatives Instrument des Bankbetriebs Bank Banks and banking Germany (West) Public relations Banks and banking Germany (West) Quality control Customer relations Kunde (DE-588)4114330-9 gnd Bank (DE-588)4004436-1 gnd Kundendienst (DE-588)4135134-4 gnd Verkaufspsychologie (DE-588)4187791-3 gnd Kundenbetreuung (DE-588)4297543-8 gnd |
| subject_GND | (DE-588)4114330-9 (DE-588)4004436-1 (DE-588)4135134-4 (DE-588)4187791-3 (DE-588)4297543-8 (DE-588)4113937-9 |
| title | Kundenfreundliches Verhalten als qualitatives Instrument des Bankbetriebs |
| title_auth | Kundenfreundliches Verhalten als qualitatives Instrument des Bankbetriebs |
| title_exact_search | Kundenfreundliches Verhalten als qualitatives Instrument des Bankbetriebs |
| title_full | Kundenfreundliches Verhalten als qualitatives Instrument des Bankbetriebs |
| title_fullStr | Kundenfreundliches Verhalten als qualitatives Instrument des Bankbetriebs |
| title_full_unstemmed | Kundenfreundliches Verhalten als qualitatives Instrument des Bankbetriebs |
| title_short | Kundenfreundliches Verhalten als qualitatives Instrument des Bankbetriebs |
| title_sort | kundenfreundliches verhalten als qualitatives instrument des bankbetriebs |
| topic | Bank Banks and banking Germany (West) Public relations Banks and banking Germany (West) Quality control Customer relations Kunde (DE-588)4114330-9 gnd Bank (DE-588)4004436-1 gnd Kundendienst (DE-588)4135134-4 gnd Verkaufspsychologie (DE-588)4187791-3 gnd Kundenbetreuung (DE-588)4297543-8 gnd |
| topic_facet | Bank Banks and banking Germany (West) Public relations Banks and banking Germany (West) Quality control Customer relations Kunde Kundendienst Verkaufspsychologie Kundenbetreuung Hochschulschrift |
| work_keys_str_mv | AT metzmatthias kundenfreundlichesverhaltenalsqualitativesinstrumentdesbankbetriebs |