New economy - new competition: the rise of the consumer?
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Basingstoke [u.a.]
Palgrave
2001
|
Ausgabe: | 1. publ. |
Schlagworte: | |
Online-Zugang: | Contributor biographical information Publisher description Table of contents Inhaltsverzeichnis |
Beschreibung: | XII, 158 S. graph. Darst. |
ISBN: | 0333778235 |
Internformat
MARC
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245 | 1 | 0 | |a New economy - new competition |b the rise of the consumer? |c David Asch and Brian Wolfe |
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650 | 4 | |a Consumers -- United States -- Attitudes | |
650 | 4 | |a Consumers -- Europe -- Attitudes | |
650 | 4 | |a Consumers' preferences -- United States | |
650 | 4 | |a Consumers' preferences -- Europe | |
650 | 4 | |a New Age consumers | |
650 | 4 | |a Consumer protection | |
650 | 4 | |a Product safety | |
650 | 4 | |a Green marketing | |
650 | 4 | |a International trade -- Sociological aspects | |
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Datensatz im Suchindex
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---|---|
adam_text | Contents
Page
List of Figures and Tables ix
Foreword xi
1 Introduction 1
1.1 The Changing Nature of Competition 4
1.2 Globalization 17
1.3 Outline of the Book 20
2 Consumer Views 22
2.1 Consumer Behaviour 22
2.2 Consumers Perception of Price and Value 26
2.3 Consumers Perceptions of Quality 30
2.4 Understanding the Properties of Goods and Services 33
2.5 The Buying Decision Process 34
2.6 A Developing Framework for Understanding Consumers 38
3 The Nature of Markets 41
3.1 Analysing Industries and Markets 41
3.2 Industry Development 47
3.3 Understanding Competition 51
4 The Legislative and Regulatory Framework 62
4.1 Controlling Competition 62
4.2 The Environment, Health and Safety 75
vii
5 Supply Chain Management 78
5.1 An Example of How One of the Best Companies Manages its
Operations 79
5.2 Key Factors in Formulating a Supply Chain Strategy 83
5.3 Managing Supply Chains in Service Industries 90
6 Markets in Action 93
6.1 The Personal Computer Market 93
6.2 International Air Travel 99
6.3 Telecommunications 105
6.4 The Car Industry 109
6.5 Retailing 116
7 The Way Ahead 126
7.1 Revisiting Consumers and Competition 126
7.2 The Impact of Developments in Information and
Communication Technologies 127
7.3 Concluding Thoughts 146
References and Further Reading 149
Index 153
List of Figures and Tables
Page
Table 1.1 Imports and exports as a percentage of GDP in 1998 18
Table 3.1 Own label penetration in European packaged grocery 60
Table 4.1 The OFT s performance in 1998 63
Table 4.2 Examples from the European Union 71
Table 6.1 Holiday prices across the European Union 125
Table 7.1 On line households, 1998 and 2002 128
Table 7.2 PC and Internet shopping penetration 128
Table 7.3 Demographics of online buyers 129
Table 7.4 Top ten Internet shopping categories 129
Figure 2.1 Framing odd price endings 29
Figure 2.2 Continuum of evaluation for different types of product 35
Figure 2.3 The five stage buying process 37
Figure 2.4 Understanding customer choice 39
Figure 3.1 The five competitive forces 43
Figure 3.2 Sequence of value chains: a value system 52
Figure 5.1 Order fulfilment at Marconi 87
Figure 5.2 Marconi s supply chain model 88
Figure 7.1 Understanding customer choice 130
ix
|
any_adam_object | 1 |
author | Asch, David Wolfe, Brian |
author_facet | Asch, David Wolfe, Brian |
author_role | aut aut |
author_sort | Asch, David |
author_variant | d a da b w bw |
building | Verbundindex |
bvnumber | BV013644032 |
callnumber-first | H - Social Science |
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callnumber-raw | HF5415.33.U6A83 2001 |
callnumber-search | HF5415.33.U6A83 2001 |
callnumber-sort | HF 45415.33 U6 A83 42001 |
callnumber-subject | HF - Commerce |
classification_rvk | QR 200 |
ctrlnum | (OCoLC)231878047 (DE-599)BVBBV013644032 |
dewey-full | 381.3/09421 |
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dewey-ones | 381 - Commerce (Trade) |
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dewey-search | 381.3/094 21 |
dewey-sort | 3381.3 294 221 |
dewey-tens | 380 - Commerce, communications, transportation |
discipline | Wirtschaftswissenschaften |
edition | 1. publ. |
format | Book |
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geographic_facet | Europa USA |
id | DE-604.BV013644032 |
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indexdate | 2024-07-09T18:49:29Z |
institution | BVB |
isbn | 0333778235 |
language | English |
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physical | XII, 158 S. graph. Darst. |
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publisher | Palgrave |
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spelling | Asch, David Verfasser aut New economy - new competition the rise of the consumer? David Asch and Brian Wolfe 1. publ. Basingstoke [u.a.] Palgrave 2001 XII, 158 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Consumers -- United States -- Attitudes Consumers -- Europe -- Attitudes Consumers' preferences -- United States Consumers' preferences -- Europe New Age consumers Consumer protection Product safety Green marketing International trade -- Sociological aspects Competition, International Wirtschaft (DE-588)4066399-1 gnd rswk-swf Verbraucherverhalten (DE-588)4062644-1 gnd rswk-swf Informationsgesellschaft (DE-588)4114011-4 gnd rswk-swf Internationaler Wettbewerb (DE-588)4027415-9 gnd rswk-swf Wettbewerb (DE-588)4065835-1 gnd rswk-swf Europa USA Wettbewerb (DE-588)4065835-1 s Wirtschaft (DE-588)4066399-1 s Informationsgesellschaft (DE-588)4114011-4 s DE-604 Verbraucherverhalten (DE-588)4062644-1 s Internationaler Wettbewerb (DE-588)4027415-9 s Wolfe, Brian Verfasser aut http://www.loc.gov/catdir/bios/hol058/00052419.html Contributor biographical information http://www.loc.gov/catdir/description/hol051/00052419.html Publisher description http://www.loc.gov/catdir/toc/hol051/00052419.html Table of contents HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009322125&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Asch, David Wolfe, Brian New economy - new competition the rise of the consumer? Consumers -- United States -- Attitudes Consumers -- Europe -- Attitudes Consumers' preferences -- United States Consumers' preferences -- Europe New Age consumers Consumer protection Product safety Green marketing International trade -- Sociological aspects Competition, International Wirtschaft (DE-588)4066399-1 gnd Verbraucherverhalten (DE-588)4062644-1 gnd Informationsgesellschaft (DE-588)4114011-4 gnd Internationaler Wettbewerb (DE-588)4027415-9 gnd Wettbewerb (DE-588)4065835-1 gnd |
subject_GND | (DE-588)4066399-1 (DE-588)4062644-1 (DE-588)4114011-4 (DE-588)4027415-9 (DE-588)4065835-1 |
title | New economy - new competition the rise of the consumer? |
title_auth | New economy - new competition the rise of the consumer? |
title_exact_search | New economy - new competition the rise of the consumer? |
title_full | New economy - new competition the rise of the consumer? David Asch and Brian Wolfe |
title_fullStr | New economy - new competition the rise of the consumer? David Asch and Brian Wolfe |
title_full_unstemmed | New economy - new competition the rise of the consumer? David Asch and Brian Wolfe |
title_short | New economy - new competition |
title_sort | new economy new competition the rise of the consumer |
title_sub | the rise of the consumer? |
topic | Consumers -- United States -- Attitudes Consumers -- Europe -- Attitudes Consumers' preferences -- United States Consumers' preferences -- Europe New Age consumers Consumer protection Product safety Green marketing International trade -- Sociological aspects Competition, International Wirtschaft (DE-588)4066399-1 gnd Verbraucherverhalten (DE-588)4062644-1 gnd Informationsgesellschaft (DE-588)4114011-4 gnd Internationaler Wettbewerb (DE-588)4027415-9 gnd Wettbewerb (DE-588)4065835-1 gnd |
topic_facet | Consumers -- United States -- Attitudes Consumers -- Europe -- Attitudes Consumers' preferences -- United States Consumers' preferences -- Europe New Age consumers Consumer protection Product safety Green marketing International trade -- Sociological aspects Competition, International Wirtschaft Verbraucherverhalten Informationsgesellschaft Internationaler Wettbewerb Wettbewerb Europa USA |
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