Intercultural competence: a conducive factor of managers' readiness for organizational change
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Abschlussarbeit Buch |
| Sprache: | English |
| Veröffentlicht: |
Hamburg
Verl. Dr. Kovac
2015
|
| Schriftenreihe: | Personalwirtschaft
Band 50 |
| Schlagworte: | |
| Online-Zugang: | Ausführliche Beschreibung Inhaltsverzeichnis |
| Beschreibung: | XXIV, 262 Seiten Diagramme 210 mm x 148 mm, 367 g |
| ISBN: | 9783830086451 |
Internformat
MARC
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| 100 | 1 | |a Vallejo García, José Luis |e Verfasser |0 (DE-588)1076176674 |4 aut | |
| 245 | 1 | 0 | |a Intercultural competence |b a conducive factor of managers' readiness for organizational change |c José Luis Vallejo García |
| 264 | 1 | |a Hamburg |b Verl. Dr. Kovac |c 2015 | |
| 300 | |a XXIV, 262 Seiten |b Diagramme |c 210 mm x 148 mm, 367 g | ||
| 336 | |b txt |2 rdacontent | ||
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| 490 | 1 | |a Personalwirtschaft |v Band 50 | |
| 502 | |b Dissertation |c Université de Strasbourg |d 2012 | ||
| 650 | 0 | 7 | |a Interkulturelle Kompetenz |0 (DE-588)4200053-1 |2 gnd |9 rswk-swf |
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| 653 | |a Intercultural Management | ||
| 653 | |a Readiness für Change | ||
| 653 | |a Organizational Change | ||
| 653 | |a Change Management | ||
| 653 | |a Organizational Learning | ||
| 653 | |a Intercultural Training | ||
| 653 | |a Cultural Intelligence | ||
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Datensatz im Suchindex
| _version_ | 1804175236409589760 |
|---|---|
| adam_text | INDEX
CHAPTER 1 - INTRODUCTION 1
CHAPTER 2 - LITERATURE REVIEW 13
CHAPTER 3 - CONCEPTUAL FRAMEWORK AND RESEARCH MODEL 75
CHAPTER 4 - RESEARCH METHODOLOGY 125
CHAPTER 5 - ANALYSIS AND PRESENTATION OF RESULTS 159
CHAPTER 6 - DISCUSSION AND CONCLUSIONS 201
REFERENCES 219
APPENDICES 237
-XI
-
HTTP://D-NB.INFO/1073545644
TABLE OF CONTENTS
LIST OF FIGURES XIX
LIST OF TABLES XXI
INDEX OF ACRONYMS AND ABBREVIATIONS XXIII
1 INTRODUCTION 1
1.1 MOTIVATION AND
PROBLEM STATEMENT 7
1.2 SCOPE AND DELIMITATION
OF THE STUDY 8
1.3 STRUCTURE OF THE DISSERTATION 10
1.4 MANAGERIAL RELEVANCE 11
1.5 ACADEMIC RELEVANCE 12
2 LITERATURE REVIEW 13
2.1 INTRODUCTION 13
2.2 THE THEORY BEHIND
ORGANIZATIONAL CHANGE 14
2.2.
1 APPROACHES TO ORGANIZATIONAL CHANGE 19
2.2.2 THE ROLE OF THE MANAGER IN ORGANIZATIONAL CHANGE
22
2.2.
3 CHANGE MANAGEMENT AND ORGANIZATIONAL LEARNING 24
2.3 READINESS FOR ORGANIZATIONAL CHANGE 27
2.3.1 THE DYNAMICS OF INDIVIDUAL READINESS FOR CHANGE 32
2.3.2 RESISTANCE TO CHANGE 32
2.3.3
MANAGERS READINESS FOR ORGANIZATIONAL CHANGE 34
2.3.4 PREVIOUS FINDINGS ON FACTORS AFFECTING READINESS FOR CHANGE
39
2.4 INTERCULTURAL COMPETENCE REVISITED 40
2.4.1 THE THEORY OF INTERCULTURAL COMPETENCE 40
2.4.2 COINCIDING MODELS OF INTERCULTURAL COMPETENCE 46
2.4.2.1 (1992) GERTSEN S DIMENSIONS OF INTERCULTURAL COMPETENCE 46
2.4.2.2 (1995) DIRKS INTERCULTURAL COMPETENCE MODEL 48
2.4.2.3 (1997) THE MULTICULTURAL COMPETENCE PYRAMID OF AN INDIVIDUAL 49
2.4.2.4 (1997) SPITZBERG S REPRESENTATION OF RELATIONAL COMPETENCE 51
2.4.2.5 (1998) HAMILTON S INTERCULTURAL COMPETENCE COMPONENTS MODEL 52
2.4.2.6 (1998) TING-TOOMEY S MINDFUL INTERCULTURAL COMMUNICATION MODEL
54
2.4.2.7 (2000) BARMEYER S DIMENSIONS OF INTERCULTURAL COMPETENCE 56
2.4.2.8 (2001) KIM S COMPONENTS OF INTERCULTURAL COMMUNICATION
COMPETENCE.... 58
2.4.2.9 (2004) INTERCULTURAL COMPETENCE MODEL BASED ON GUDYKUNST 59
2.4.2.10 (2004) MATVEEV AND MILTER S INTERCULTURAL COMPETENCE MODEL 60
2.4.2.11 (2006) DEARDORFF PYRAMID MODEL OF INTERCULTURAL COMPETENCE 61
2.4.2.12 (2007) LLLERIS TRIANGLE. LEARNING AS A COMPETENCE DEVELOPMENT
63
2.4.2.13 (2010) BQCKERAND POUTSMA S GLOBAL MANAGEMENT COMPETENCIES
MODEL.64
- XIII -
INTERCULTURAL COMPETENCE AND READINESS FOR
CHANGE
2.4.2.14 (2010) KLEIN S MODEL OF INTERCULTURAL COMPETENCE 65
2.4.2.15 (2010) ZIMMERMANN S NOTION OF INTERCULTURAL COMPETENCE 66
2.4.2.16 (2011) THE ABC MODEL OF INTERCULTURAL COMPETENCE 67
2.5 CHAPTER SUMMARY 74
3 CONCEPTUAL FRAMEWORK AND RESEARCH MODEL 75
3.1 INTRODUCTION 75
3.2 DIMENSIONS AND ELEMENTS
OF INTERCULTURAL COMPETENCE 76
3.3 THE ASSESSMENT OF INTERCULTURAL
COMPETENCE 77
3.3.1 BEHAVIOURAL ASSESSMENT SCALE FOR INTERCULTURAL COMPETENCE 78
3.3.2 INTERCULTURAL COMPETENCE ASSESSMENT 79
3.3.3
FRAMEWORK OF INTERNATIONAL COMPETENCIES 81
3.3.4 ASSESSMENT TOOL OF INTERCULTURAL COMPETENCES- INTERCULTOOL 82
3.4 DIMENSIONS OF INTERCULTURAL COMPETENCE 83
3.4.1 COGNITIVE CAPABILITIES 84
3.4.1.1 KNOWLEDGE DISCOVERY 85
3.4.1.2 RESPECT FOR OTHERNESS 86
3.4.1.3 CONTEXTUAL UNDERSTANDING 88
3.4.1.4 CULTURAL MINDFULNESS 89
3.
4.2 EMOTIONAL ABILITIES 90
3.4.2.1 TOLERANCE FOR AMBIGUITY 91
3.4.2.2 CULTURAL EMPATHY 92
3.4.2.3 POLYCENTRISM 94
3.4.2.4 EMOTIONAL STRENGTH 96
3.4.3 BEHAVIOURAL SKILLS 97
3.4.3.1 BEHAVIOURAL FLEXIBILITY 98
3.4.3.2 COMMUNICATIVE AWARENESS 99
3.4.3.3 COLLABORATIVE DIALOGUE 100
3.4.3.4 SOCIAL RAPPORT 102
3.5 INDIVIDUAL MULTICULTURAL EXPERIENCE 103
3.6 MANAGEMENT LEVELS AND
TYPES OF MANAGERS 105
3.6.
1 MANAGEMENT LEVEL AS A SIGNIFICANT FACTOR 105
3.6.2 TYPE OF MANAGER AS A SIGNIFICANT FACTOR 107
3.7 INTERCULTURAL TRAINING 112
3.7.1 ACADEMIC INTERCULTURAL TRAINING 114
3.7.2 PROFESSIONAL INTERCULTURAL TRAINING 116
3.7.3 INTERCULTURAL TRAINING AND READINESS FOR ORGANIZATIONAL CHANGE 118
3.8 HYPOTHESES FORMULATION 120
3.9 RESEARCH MODEL PROPOSITION 123
3.10 CHAPTER SUMMARY 124
- XIV -
TABLE OF CONTENTS
4 RESEARCH METHODOLOGY 125
4.1 INTRODUCTION 125
4.2 APPROACHES TO SCIENTIFIC RESEARCH 126
4.3 SELECTION OF THE
RESEARCH METHODOLOGY 129
4.4 FOUNDATION FOR A QUANTITATIVE APPROACH 130
4.4.1 DESIGN OF THE RESEARCH 132
4.4.2 MEASUREMENT INSTRUMENT 134
4.4.3 DESIGN OF SURVEY QUESTIONNAIRE 1
36
4.4.4 RELIABILITY AND VALIDITY OF THE MEASUREMENT TOOL 140
4.5 TARGET POPULATION 141
4.6 SAMPLE CONFIGURATION 142
4.6.1 SAMPLE SIZE 142
4.6.2 CONVENIENCE SAMPLING VERSUS ACCIDENTAL SAMPLING 143
4.7 DATA COLLECTION 144
4.7.1 DATA COLLECTION PROCESS 144
4.7.2 DATA CLASSIFICATION AND CODIFICATION 145
4.8 DEFINITION OF VARIABLES 147
4.8.1 CORE VARIABLES 147
4.8.2 ADDITIONAL VARIABLES 148
4.8.3 CONTROL VARIABLES 148
4.8.4 FORMATIVE COMPONENTS 149
4.8.5 MEASUREMENT PARAMETERS 150
4.8.6 ANOVA VARIANCE ANALYSIS 152
4.9 STATISTICAL APPLICATION PACKAGES 152
4.9.1 SMARTPLS TESTING INSTRUMENT 152
4.9.2 SPSS STATISTICAL TOOL FOR LINEAR REGRESSION 153
4.9.3 GRETL SOFTWARE PACKAGE FOR ECONOMETRIC ANALYSIS 154
4.10 FACTOR ANALYSIS 155
4.10.1 CONSISTENCY OF VARIABLES 156
4.11 RELIABILITY OF THE STUDY 156
4.11.1 ETHICAL CONSIDERATIONS 156
4.11.2 RESEARCHER CREDIBILITY. 157
4.12 CHAPTER SUMMARY 158
5 ANALYSIS AND PRESENTATION OF RESULTS 159
5.1 INTRODUCTION 159
5.2 DESCRIPTIVE STATISTICS 160
5.3 ANALYSIS OF NORMALITY 163
5.3.1 NORMALITY OF RESIDUAL 163
5.3.2 HETEROSCEDASTICITY 164
5.3.3 PROBABILITY DISTRIBUTION 164
-XV-
INTERCULTURAL COMPETENCE AND READINESS
FOR CHANGE
5.4 RELIABILITY OF THE SAMPLE 166
5.4.1 CRONBACH S ALPHA COEFFICIENT 166
5.4.2 AVERAGE VARIANCE EXTRACTED 169
5.5 COLLINEARITY TEST 169
5.6 PEARSON S CORRELATIONS 170
5.7 HYPOTHESIS TESTING- INTERCULTURAL COMPETENCIES 172
5.7.
1 H1: KNOWLEDGE DISCOVERY (KDI) AND READINESS FOR CHANGE (ORC) 172
5.7.2 H2: RESPECT FOR OTHERNESS (RFO) AND READINESS FOR CHANGE (ORC) 173
5.7.3 H3: CONTEXTUAL UNDERSTANDING (CUN) AND READINESS FOR CHANGE (ORC)
174
5.7.4 H4: CULTURAL MINDFULNESS (CMI) AND READINESS FOR CHANGE (ORC) 175
5.7.5 H5: TOLERANCE FOR AMBIGUITY (TAM) AND READINESS FOR CHANGE (ORC)
176
5.7.6 H6: CULTURAL EMPATHY (EMP) AND READINESS FOR CHANGE (ORC) 177
5.7.7 H7: POLYCENTRISM (POL) AND READINESS FOR CHANGE (ORC) 178
5.
7.8 H8: EMOTIONAL STRENGTH (EMS) AND READINESS FOR CHANGE (ORC) 179
5.7.9 H9: BEHAVIOURAL FLEXIBILITY (BFL) AND READINESS FOR CHANGE (ORC)
180
5.7.10 H10: COMMUNICATIVE AWARENESS (COA) AND READINESS FOR CHANGE
(ORC). 181
5.7.11 H11: COLLABORATIVE DIALOGUE (CDI) AND READINESS FOR CHANGE (ORC)
182
5.7.12 H12: SOCIAL RAPPORT (SRA) AND READINESS FOR CHANGE (ORC) 183
5.8 HYPOTHESIS TESTING-ADDITIONAL FACTORS 184
5.8.1 H13: MULTICULTURAL EXPERIENCE (MCE) AND READINESS FOR CHANGE (ORC)
184
5.8.2 H14: MANAGEMENT LEVEL (LEV) AND READINESS FOR CHANGE (ORC) 185
5.8.3 H15: TYPE OF MANAGER (TYP) AND READINESS FOR CHANGE (ORC) 186
5.8.4 H16: INTERCULTURAL TRAINING (ITE) AND READINESS FOR CHANGE (ORC)
187
5.9 VALIDATION OF HYPOTHESES 188
5.10 POST-HOC
HYPOTHESIS ANALYSIS 192
5.10.1 CONFIRMATORY FACTOR ANALYSIS 192
5.10.2 COGNITIVE INTERCULTURAL CAPABILITIES (COG) AND READINESS FOR
CHANGE (ORC)194
5.10.3 EMOTIONAL INTERCULTURAL ABILITIES (EMO) AND READINESS FOR CHANGE
(ORC)
....
195
5.10.4 BEHAVIOURAL INTERCULTURAL SKILLS (SOC) AND READINESS FOR CHANGE
(ORC) 196
5.11 CHAPTER SUMMARY 199
6 DISCUSSION AND CONCLUSIONS 201
6.1 INTRODUCTION 201
6.2 CONCLUSIONS ON READINESS
FOR CHANGE 201
6.3 CONCLUSIONS ON INTERCULTURAL
COMPETENCIES AS CONDUCIVE FACTORS
204
6.3.
1 KNOWLEDGE DISCOVERY 204
6.3.2 RESPECT FOR OTHERNESS 205
6.3.
3
CONTEXTUAL UNDERSTANDING
205
6.3.4 CULTURAL MINDFULNESS 205
6.3.5 TOLERANCE FOR AMBIGUITY. 206
- XVI -
TABLE OF CONTENTS
6.3.6 CULTURAL EMPATHY 206
6.3.7 POLYCENTRISM (OPENNESS) 207
6.3.8 EMOTIONAL STRENGTH 207
6.
3.9 COMMUNICATIVE AWARENESS 208
6.3.10 BEHAVIOURAL FLEXIBILITY 209
6.3.11 COLLABORATIVE DIALOGUE 209
6.3.12
SOCIAL RAPPORT 210
6.4 CONCLUSIONS ABOUT OTHER
INFLUENCING FACTORS 210
6.4.1 MULTICULTURAL EXPERIENCE 210
6.4.2 LEVEL OF MANAGEMENT. 211
6.4.3 TYPE OF MANAGER 212
6.4.4 INTERCULTURAL TRAINING EXPOSURE 212
6.5 NEW MODEL
OF INTERCULTURAL COMPETENCE
AND READINESS FOR CHANGE
213
6.6 IMPLICATIONS FOR MULTINATIONAL CORPORATIONS 214
6.7 IMPLICATIONS FOR EDUCATIONAL INSTITUTIONS 215
6.8 ADDITIONAL CONTRIBUTIONS OF THE STUDY 216
6.9 LIMITATIONS OF THE STUDY 216
6.10 RECOMMENDATIONS
FOR FURTHER RESEARCH 217
REFERENCES 219
APPENDICES 237
- XVII -
|
| any_adam_object | 1 |
| author | Vallejo García, José Luis |
| author_GND | (DE-588)1076176674 |
| author_facet | Vallejo García, José Luis |
| author_role | aut |
| author_sort | Vallejo García, José Luis |
| author_variant | g j l v gjl gjlv |
| building | Verbundindex |
| bvnumber | BV042930354 |
| classification_rvk | QP 305 |
| ctrlnum | (OCoLC)958365953 (DE-599)DNB1073545644 |
| dewey-full | 658.4 650 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management 650 - Management and auxiliary services |
| dewey-raw | 658.4 650 |
| dewey-search | 658.4 650 |
| dewey-sort | 3658.4 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Thesis Book |
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| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:13:04Z |
| institution | BVB |
| isbn | 9783830086451 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-028357190 |
| oclc_num | 958365953 |
| open_access_boolean | |
| owner | DE-703 DE-473 DE-BY-UBG DE-739 |
| owner_facet | DE-703 DE-473 DE-BY-UBG DE-739 |
| physical | XXIV, 262 Seiten Diagramme 210 mm x 148 mm, 367 g |
| publishDate | 2015 |
| publishDateSearch | 2015 |
| publishDateSort | 2015 |
| publisher | Verl. Dr. Kovac |
| record_format | marc |
| series | Personalwirtschaft |
| series2 | Personalwirtschaft |
| spelling | Vallejo García, José Luis Verfasser (DE-588)1076176674 aut Intercultural competence a conducive factor of managers' readiness for organizational change José Luis Vallejo García Hamburg Verl. Dr. Kovac 2015 XXIV, 262 Seiten Diagramme 210 mm x 148 mm, 367 g txt rdacontent n rdamedia nc rdacarrier Personalwirtschaft Band 50 Dissertation Université de Strasbourg 2012 Interkulturelle Kompetenz (DE-588)4200053-1 gnd rswk-swf Führungskraft (DE-588)4071497-4 gnd rswk-swf Organisationswandel (DE-588)4075693-2 gnd rswk-swf Interkulturelles Management (DE-588)4343519-1 gnd rswk-swf Intercultural Management Readiness für Change Organizational Change Change Management Organizational Learning Intercultural Training Cultural Intelligence International HR (DE-588)4113937-9 Hochschulschrift gnd-content Führungskraft (DE-588)4071497-4 s Organisationswandel (DE-588)4075693-2 s Interkulturelle Kompetenz (DE-588)4200053-1 s Interkulturelles Management (DE-588)4343519-1 s DE-604 Personalwirtschaft Band 50 (DE-604)BV013083375 50 X:MVB text/html http://www.verlagdrkovac.de/978-3-8300-8645-1.htm Ausführliche Beschreibung DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028357190&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Vallejo García, José Luis Intercultural competence a conducive factor of managers' readiness for organizational change Personalwirtschaft Interkulturelle Kompetenz (DE-588)4200053-1 gnd Führungskraft (DE-588)4071497-4 gnd Organisationswandel (DE-588)4075693-2 gnd Interkulturelles Management (DE-588)4343519-1 gnd |
| subject_GND | (DE-588)4200053-1 (DE-588)4071497-4 (DE-588)4075693-2 (DE-588)4343519-1 (DE-588)4113937-9 |
| title | Intercultural competence a conducive factor of managers' readiness for organizational change |
| title_auth | Intercultural competence a conducive factor of managers' readiness for organizational change |
| title_exact_search | Intercultural competence a conducive factor of managers' readiness for organizational change |
| title_full | Intercultural competence a conducive factor of managers' readiness for organizational change José Luis Vallejo García |
| title_fullStr | Intercultural competence a conducive factor of managers' readiness for organizational change José Luis Vallejo García |
| title_full_unstemmed | Intercultural competence a conducive factor of managers' readiness for organizational change José Luis Vallejo García |
| title_short | Intercultural competence |
| title_sort | intercultural competence a conducive factor of managers readiness for organizational change |
| title_sub | a conducive factor of managers' readiness for organizational change |
| topic | Interkulturelle Kompetenz (DE-588)4200053-1 gnd Führungskraft (DE-588)4071497-4 gnd Organisationswandel (DE-588)4075693-2 gnd Interkulturelles Management (DE-588)4343519-1 gnd |
| topic_facet | Interkulturelle Kompetenz Führungskraft Organisationswandel Interkulturelles Management Hochschulschrift |
| url | http://www.verlagdrkovac.de/978-3-8300-8645-1.htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028357190&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV013083375 |
| work_keys_str_mv | AT vallejogarciajoseluis interculturalcompetenceaconducivefactorofmanagersreadinessfororganizationalchange |