The retail value chain: how to gain competitive advantage through efficient consumer response (ECR) strategies
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London ; Philadelphia
Kogan Page
[2009]
|
| Schlagworte: | |
| Online-Zugang: | kostenfrei Inhaltsverzeichnis |
| Beschreibung: | Hier auch später erschienene, unveränderte Nachdrucke |
| Beschreibung: | X, 369 Seiten Illustrationen, Diagramme |
| ISBN: | 9780749454562 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV036732783 | ||
| 003 | DE-604 | ||
| 005 | 20170405 | ||
| 007 | t | ||
| 008 | 101021s2009 a||| |||| 00||| eng d | ||
| 010 | |a 2008028275 | ||
| 020 | |a 9780749454562 |c Print |9 978-0-7494-5456-2 | ||
| 035 | |a (OCoLC)695851327 | ||
| 035 | |a (DE-599)GBV571487378 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-945 |a DE-188 |a DE-M347 | ||
| 082 | 0 | |a 658.8/7 | |
| 084 | |a QQ 440 |0 (DE-625)141974: |2 rvk | ||
| 100 | 1 | |a Finne, Sami |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a The retail value chain |b how to gain competitive advantage through efficient consumer response (ECR) strategies |c Sami Finne & Hanna Sivonen |
| 264 | 1 | |a London ; Philadelphia |b Kogan Page |c [2009] | |
| 300 | |a X, 369 Seiten |b Illustrationen, Diagramme | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Hier auch später erschienene, unveränderte Nachdrucke | ||
| 650 | 0 | 7 | |a Wertschöpfungskette |0 (DE-588)4346401-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a ECR |g Management |0 (DE-588)4456325-5 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Einzelhandel |0 (DE-588)4127747-8 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Einzelhandel |0 (DE-588)4127747-8 |D s |
| 689 | 0 | 1 | |a Wertschöpfungskette |0 (DE-588)4346401-4 |D s |
| 689 | 0 | 2 | |a ECR |g Management |0 (DE-588)4456325-5 |D s |
| 689 | 0 | |C b |5 DE-604 | |
| 700 | 1 | |a Sivonen, Hanna |e Verfasser |4 aut | |
| 856 | 4 | |m DE-601 |q pdf/application |u http://www.gbv.de/dms/zbw/571487378.pdf |x 2008-12-02 |z kostenfrei |3 Inhaltsverzeichnis | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020650430&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-020650430 | ||
Datensatz im Suchindex
| _version_ | 1804143386696876032 |
|---|---|
| adam_text | Titel: The retail value chain
Autor: Finne, Sami
Jahr: 2009
Contents
Foreword vii
Acknowledgements ix
Introduction 1
1 Change drivers in the retail value chain 5
Industry consolidation 6
Internationalization 11
Value chain integration 18
Convergence 21
Consumer and product trends 28
Sustainability 37
E-business 45
2 Retail formats 50
Chain operations 51
Shopper segmentation and target group selection 53
Key success factors in retailing 55
Alternative retail strategies 83
Summary 104
3 Collaboration in the retail value chain 106
Collaboration and supply chain management 107
Quick response (QR) 108
Efficient consumer response (ECR) 110
Retail partnership levels 122
ECR as an industry community 127
vi Contents
Demand management 130
Format development and category portfolio management 135
Category management 156
Space management 173
Summary and some insights into the future 187
Store operations 188
Store ordering 189
Product replenishment process 192
Implementation of assortment changes 195
Campaign implementation 198
Customer service 200
Store management and key performance indicators (KPIs) 205
Centralized store operations 212
Chain-level execution 213
Store refurbishment 216
Supplier role in store operations 219
Summary 221
Information technology trends in the retail value chain 223
Main trends 224
Key development areas of retail IT 234
Fact-based management with shopper information 254
Summary 277
Loyalty programmes and shopper information sharing 278
Loyalty concepts 281
Partners and joint programmes 290
Opt-in customer clubs 292
Use of shopper data 296
Data sharing in the retail value chain 309
Customer information sharing study 314
Key future trends in customer loyalty 330
The future 333
Globalization and consolidation 334
Operational efficiency 337
Fact-based management 340
Innovation and exclusivity 342
Customer dialogue management and service extensions 344
Adapting to the local environment 346
Success formats 348
References 354
Index 355
|
| any_adam_object | 1 |
| author | Finne, Sami Sivonen, Hanna |
| author_facet | Finne, Sami Sivonen, Hanna |
| author_role | aut aut |
| author_sort | Finne, Sami |
| author_variant | s f sf h s hs |
| building | Verbundindex |
| bvnumber | BV036732783 |
| classification_rvk | QQ 440 |
| ctrlnum | (OCoLC)695851327 (DE-599)GBV571487378 |
| dewey-full | 658.8/7 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/7 |
| dewey-search | 658.8/7 |
| dewey-sort | 3658.8 17 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01821nam a2200421 c 4500</leader><controlfield tag="001">BV036732783</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20170405 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">101021s2009 a||| |||| 00||| eng d</controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="a">2008028275</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780749454562</subfield><subfield code="c">Print</subfield><subfield code="9">978-0-7494-5456-2</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)695851327</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)GBV571487378</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-945</subfield><subfield code="a">DE-188</subfield><subfield code="a">DE-M347</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.8/7</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QQ 440</subfield><subfield code="0">(DE-625)141974:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Finne, Sami</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">The retail value chain</subfield><subfield code="b">how to gain competitive advantage through efficient consumer response (ECR) strategies</subfield><subfield code="c">Sami Finne & Hanna Sivonen</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">London ; Philadelphia</subfield><subfield code="b">Kogan Page</subfield><subfield code="c">[2009]</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">X, 369 Seiten</subfield><subfield code="b">Illustrationen, Diagramme</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Hier auch später erschienene, unveränderte Nachdrucke</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Wertschöpfungskette</subfield><subfield code="0">(DE-588)4346401-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">ECR</subfield><subfield code="g">Management</subfield><subfield code="0">(DE-588)4456325-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Einzelhandel</subfield><subfield code="0">(DE-588)4127747-8</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Einzelhandel</subfield><subfield code="0">(DE-588)4127747-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Wertschöpfungskette</subfield><subfield code="0">(DE-588)4346401-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">ECR</subfield><subfield code="g">Management</subfield><subfield code="0">(DE-588)4456325-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="C">b</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Sivonen, Hanna</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="m">DE-601</subfield><subfield code="q">pdf/application</subfield><subfield code="u">http://www.gbv.de/dms/zbw/571487378.pdf</subfield><subfield code="x">2008-12-02</subfield><subfield code="z">kostenfrei</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020650430&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-020650430</subfield></datafield></record></collection> |
| id | DE-604.BV036732783 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T22:46:50Z |
| institution | BVB |
| isbn | 9780749454562 |
| language | English |
| lccn | 2008028275 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-020650430 |
| oclc_num | 695851327 |
| open_access_boolean | 1 |
| owner | DE-945 DE-188 DE-M347 |
| owner_facet | DE-945 DE-188 DE-M347 |
| physical | X, 369 Seiten Illustrationen, Diagramme |
| publishDate | 2009 |
| publishDateSearch | 2009 |
| publishDateSort | 2009 |
| publisher | Kogan Page |
| record_format | marc |
| spelling | Finne, Sami Verfasser aut The retail value chain how to gain competitive advantage through efficient consumer response (ECR) strategies Sami Finne & Hanna Sivonen London ; Philadelphia Kogan Page [2009] X, 369 Seiten Illustrationen, Diagramme txt rdacontent n rdamedia nc rdacarrier Hier auch später erschienene, unveränderte Nachdrucke Wertschöpfungskette (DE-588)4346401-4 gnd rswk-swf ECR Management (DE-588)4456325-5 gnd rswk-swf Einzelhandel (DE-588)4127747-8 gnd rswk-swf Einzelhandel (DE-588)4127747-8 s Wertschöpfungskette (DE-588)4346401-4 s ECR Management (DE-588)4456325-5 s b DE-604 Sivonen, Hanna Verfasser aut DE-601 pdf/application http://www.gbv.de/dms/zbw/571487378.pdf 2008-12-02 kostenfrei Inhaltsverzeichnis HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020650430&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Finne, Sami Sivonen, Hanna The retail value chain how to gain competitive advantage through efficient consumer response (ECR) strategies Wertschöpfungskette (DE-588)4346401-4 gnd ECR Management (DE-588)4456325-5 gnd Einzelhandel (DE-588)4127747-8 gnd |
| subject_GND | (DE-588)4346401-4 (DE-588)4456325-5 (DE-588)4127747-8 |
| title | The retail value chain how to gain competitive advantage through efficient consumer response (ECR) strategies |
| title_auth | The retail value chain how to gain competitive advantage through efficient consumer response (ECR) strategies |
| title_exact_search | The retail value chain how to gain competitive advantage through efficient consumer response (ECR) strategies |
| title_full | The retail value chain how to gain competitive advantage through efficient consumer response (ECR) strategies Sami Finne & Hanna Sivonen |
| title_fullStr | The retail value chain how to gain competitive advantage through efficient consumer response (ECR) strategies Sami Finne & Hanna Sivonen |
| title_full_unstemmed | The retail value chain how to gain competitive advantage through efficient consumer response (ECR) strategies Sami Finne & Hanna Sivonen |
| title_short | The retail value chain |
| title_sort | the retail value chain how to gain competitive advantage through efficient consumer response ecr strategies |
| title_sub | how to gain competitive advantage through efficient consumer response (ECR) strategies |
| topic | Wertschöpfungskette (DE-588)4346401-4 gnd ECR Management (DE-588)4456325-5 gnd Einzelhandel (DE-588)4127747-8 gnd |
| topic_facet | Wertschöpfungskette ECR Management Einzelhandel |
| url | http://www.gbv.de/dms/zbw/571487378.pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020650430&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT finnesami theretailvaluechainhowtogaincompetitiveadvantagethroughefficientconsumerresponseecrstrategies AT sivonenhanna theretailvaluechainhowtogaincompetitiveadvantagethroughefficientconsumerresponseecrstrategies |