Trust and digital transformation in the public sector:
"Digital transformation is a promising way to increase the possibilities and effectiveness of public organizations, but the implementation of digital technologies alone does not bring value. It is vital to convince and motivate people to use new ways of public services delivery and it is necess...
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London ; New York
Routledge, Taylor & Francis Group
2025
|
| Schriftenreihe: | Routledge studies in trust research
|
| Schlagworte: | |
| Zusammenfassung: | "Digital transformation is a promising way to increase the possibilities and effectiveness of public organizations, but the implementation of digital technologies alone does not bring value. It is vital to convince and motivate people to use new ways of public services delivery and it is necessary to trust both public institutions and new technologies. Digital trust is considered a key determinant of acceptance of digital technologies, leading to their effective use and creation of innovative solutions. However, little is known about creating and using trust as a driving force of digital transformation. In this approach, trust is not only a motivating factor to use digital technologies but also a trigger for changes in the action strategy. In this book, trust is analyzed from this perspective. The authors present the importance of digital trust, as well as its evolving nature manifested along with the progress of digital transformation. Offering both theoretical and practical insights, this volume will add value to trust theory and digital governance theory by indicating the importance of organizational trust and the ways of its use in the development of public service delivery processes and performance based on digital transformation. It will be of interest to researchers, academics, professionals, and advanced students in the fields of public management, innovation, ethics, and organizational studies"-- |
| Beschreibung: | 179 Seiten |
| ISBN: | 9781032673264 9781032678825 |
Internformat
MARC
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| 020 | |a 9781032678825 |c Paperback |9 978-1-032-67882-5 | ||
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| 100 | 1 | |a Kożuch, Barbara |d 1950- |e Verfasser |0 (DE-588)171835492 |4 aut | |
| 245 | 1 | 0 | |a Trust and digital transformation in the public sector |c Barbara Kożuch and Katarzyna Sienkiewicz-Małyjurek |
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| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Routledge studies in trust research | |
| 505 | 8 | |a Public organizations and networks as subjects of organizational trust -- The essence of organizational trust -- Public organizations and networks as subjects of organizational trust -- Redefining organizational trust for the digital era -- Digital technologies in the public sector -- Tackling challenges of building digital trust in the public sector -- Creating trust as a critical issue of digital transformation | |
| 520 | 3 | |a "Digital transformation is a promising way to increase the possibilities and effectiveness of public organizations, but the implementation of digital technologies alone does not bring value. It is vital to convince and motivate people to use new ways of public services delivery and it is necessary to trust both public institutions and new technologies. Digital trust is considered a key determinant of acceptance of digital technologies, leading to their effective use and creation of innovative solutions. However, little is known about creating and using trust as a driving force of digital transformation. In this approach, trust is not only a motivating factor to use digital technologies but also a trigger for changes in the action strategy. In this book, trust is analyzed from this perspective. The authors present the importance of digital trust, as well as its evolving nature manifested along with the progress of digital transformation. Offering both theoretical and practical insights, this volume will add value to trust theory and digital governance theory by indicating the importance of organizational trust and the ways of its use in the development of public service delivery processes and performance based on digital transformation. It will be of interest to researchers, academics, professionals, and advanced students in the fields of public management, innovation, ethics, and organizational studies"-- | |
| 653 | 0 | |a Public welfare | |
| 653 | 0 | |a Human services / Technological innovations | |
| 700 | 1 | |a Sienkiewicz-Małyjurek, Katarzyna |e Verfasser |4 aut | |
| 776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe |z 9781032678849 |
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-035473912 | |
Datensatz im Suchindex
| _version_ | 1822150381309788160 |
|---|---|
| adam_text | |
| any_adam_object | |
| author | Kożuch, Barbara 1950- Sienkiewicz-Małyjurek, Katarzyna |
| author_GND | (DE-588)171835492 |
| author_facet | Kożuch, Barbara 1950- Sienkiewicz-Małyjurek, Katarzyna |
| author_role | aut aut |
| author_sort | Kożuch, Barbara 1950- |
| author_variant | b k bk k s m ksm |
| building | Verbundindex |
| bvnumber | BV050137377 |
| contents | Public organizations and networks as subjects of organizational trust -- The essence of organizational trust -- Public organizations and networks as subjects of organizational trust -- Redefining organizational trust for the digital era -- Digital technologies in the public sector -- Tackling challenges of building digital trust in the public sector -- Creating trust as a critical issue of digital transformation |
| ctrlnum | (DE-599)BVBBV050137377 |
| format | Book |
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Offering both theoretical and practical insights, this volume will add value to trust theory and digital governance theory by indicating the importance of organizational trust and the ways of its use in the development of public service delivery processes and performance based on digital transformation. 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| id | DE-604.BV050137377 |
| illustrated | Not Illustrated |
| indexdate | 2025-01-24T17:00:19Z |
| institution | BVB |
| isbn | 9781032673264 9781032678825 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-035473912 |
| open_access_boolean | |
| owner | DE-12 |
| owner_facet | DE-12 |
| physical | 179 Seiten |
| publishDate | 2025 |
| publishDateSearch | 2025 |
| publishDateSort | 2025 |
| publisher | Routledge, Taylor & Francis Group |
| record_format | marc |
| series2 | Routledge studies in trust research |
| spelling | Kożuch, Barbara 1950- Verfasser (DE-588)171835492 aut Trust and digital transformation in the public sector Barbara Kożuch and Katarzyna Sienkiewicz-Małyjurek London ; New York Routledge, Taylor & Francis Group 2025 179 Seiten txt rdacontent n rdamedia nc rdacarrier Routledge studies in trust research Public organizations and networks as subjects of organizational trust -- The essence of organizational trust -- Public organizations and networks as subjects of organizational trust -- Redefining organizational trust for the digital era -- Digital technologies in the public sector -- Tackling challenges of building digital trust in the public sector -- Creating trust as a critical issue of digital transformation "Digital transformation is a promising way to increase the possibilities and effectiveness of public organizations, but the implementation of digital technologies alone does not bring value. It is vital to convince and motivate people to use new ways of public services delivery and it is necessary to trust both public institutions and new technologies. Digital trust is considered a key determinant of acceptance of digital technologies, leading to their effective use and creation of innovative solutions. However, little is known about creating and using trust as a driving force of digital transformation. In this approach, trust is not only a motivating factor to use digital technologies but also a trigger for changes in the action strategy. In this book, trust is analyzed from this perspective. The authors present the importance of digital trust, as well as its evolving nature manifested along with the progress of digital transformation. Offering both theoretical and practical insights, this volume will add value to trust theory and digital governance theory by indicating the importance of organizational trust and the ways of its use in the development of public service delivery processes and performance based on digital transformation. It will be of interest to researchers, academics, professionals, and advanced students in the fields of public management, innovation, ethics, and organizational studies"-- Public welfare Human services / Technological innovations Sienkiewicz-Małyjurek, Katarzyna Verfasser aut Erscheint auch als Online-Ausgabe 9781032678849 |
| spellingShingle | Kożuch, Barbara 1950- Sienkiewicz-Małyjurek, Katarzyna Trust and digital transformation in the public sector Public organizations and networks as subjects of organizational trust -- The essence of organizational trust -- Public organizations and networks as subjects of organizational trust -- Redefining organizational trust for the digital era -- Digital technologies in the public sector -- Tackling challenges of building digital trust in the public sector -- Creating trust as a critical issue of digital transformation |
| title | Trust and digital transformation in the public sector |
| title_auth | Trust and digital transformation in the public sector |
| title_exact_search | Trust and digital transformation in the public sector |
| title_full | Trust and digital transformation in the public sector Barbara Kożuch and Katarzyna Sienkiewicz-Małyjurek |
| title_fullStr | Trust and digital transformation in the public sector Barbara Kożuch and Katarzyna Sienkiewicz-Małyjurek |
| title_full_unstemmed | Trust and digital transformation in the public sector Barbara Kożuch and Katarzyna Sienkiewicz-Małyjurek |
| title_short | Trust and digital transformation in the public sector |
| title_sort | trust and digital transformation in the public sector |
| work_keys_str_mv | AT kozuchbarbara trustanddigitaltransformationinthepublicsector AT sienkiewiczmałyjurekkatarzyna trustanddigitaltransformationinthepublicsector |