Innovations in the retail banking industry: the impact of organizational structure and environment on the adoption process
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York [u.a.]
Garland Publ.
1998
|
| Schriftenreihe: | Financial sector of the American economy
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVI, 155 S. |
| ISBN: | 0815332556 |
Internformat
MARC
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Datensatz im Suchindex
| _version_ | 1804127059790790656 |
|---|---|
| adam_text | Contents
Figures ix
Tables xi
Preface xiii
Acknowledgments xv
1.0 The Research Problem 3
1.1 Introduction 3
1.2 Research Objectives 5
1.3 Research Model 6
1.4 Organization of Document 11
2.0 Literature Review 13
2.1 Introduction 13
2.2 Innovation Theory 13
2.2.1 Innovation Types 16
2.3 Organizational Structure 19
2.3.1 Organizational Structure and Innovation 21
2.3.2 Organizational Structure and Innovation Type 24
2.4 Perceived External Environmental Dimensions 25
2.4.1 Perceived Environment and Innovation 27
2.4.2 Perceived Environment and Innovation Type 27
2.5 Additional Factors Effecting Innovation Process 28
2.6 Summary of Innovation Literature 30
3.0 Research Methodology 31
3.1 Research Model 31
3.2 Definition and Operationalization of Innovation
Types 33
v
vi Contents
3.3 Formulation of Research Hypotheses 38
3.3.1 Organizational Structure 38
3.3.2 Perceived External Environment 46
4.0 Research Design 53
4.1 Sample Characteristics 55
4.2 Data Collection 55
4.3 Operationalization of Research Constructs 56
4.4 Data Analysis 56
5.0 Development of Innovation Typology 57
5.1 Operationalization of Innovation Typology 57
5.2 Reliability and Validity of Innovation Typology 65
6.0 Operational (National) Survey 69
6.1 Research Sample 69
6.2 Data Collection 70
6.3 Respondent Profile 71
6.4 Operationalization of Research Constructs 75
6.4.1 Evidence of Innovation Adoption 75
6.4.2 Organizational Structure 77
6.4.3 Perceived External Environment 80
6.5 Reliability 80
6.6 Validity 80
7.0 Results of Hypotheses Testing 85
7.1 Evidence of Innovation Adoption 85
7.2 Bivariate Analysis of Adopters Versus Non
Adopters 88
7.3 Discriminant Analysis of Research Model 102
7.4 Supplemental Analyses of Hypotheses 105
7.4.1 Cross Tabulations of Innovation Adopters with
Constructs 105
7.4.2 Adoption Tendency Scales 108
7.4.3 Correlations of Adoption Tendency Scales with
Constructs 109
7.4.4 Cross Tabulations of Adoption Tendency Scales
with Constructs 111
8.0 Conclusions, Contributions, Limitations, and Future
Research Directions 115
8.1 Conclusions 115
Contents vii
8.2 Contributions of the Research 119
8.3 Limitations and Future Suggestions 121
Appendix A: Developmental (Typology) Survey 123
Appendix B: Operational (National) Survey 127
Appendix C: List of Fourteen Innovations 137
Appendix D: Sample Cover Letter 141
Bibliography 143
Index 151
Figures
Figure 1 1 Research Model 7
Figure 3 1 Research Model 32
Figure 3 2 Innovation Typology Matrix 35
Figure 5 1 Matrix of Four Selected Innovations 63
Figure 5 2 Graph of Fourteen Innovations 66
Tables
Table 5 1 Prod and Proc Means for 14 Innovations 60
Table 5 2 Correlations for Developmental Survey
Questions 62
Table 5 3 T Tests Results for Four Selected Innovations 64
Table 6 1 Respondents Occupational Profile 72
Table 6 2 Respondents Total Asset Size Profile 72
Table 6 3 Comparisons of Early and Late Respondent
Adopters 74
Table 6 4 Comparisons of Early and Late Respondents
with Research Constructs 75
Table 6 5 Research Constructs with Variables 76
Table 6 6 Operationalization of Organizational Structure 78
Table 6 7 Operationalization of Perceived Environment 81
Table 6 8 Cronbach Alphas and Split Half Measurements
for Research Constructs and Variables 83
Table 6 9 Correlations of Research Constructs with Item
Variables 84
Table 7 1 Adoption Frequency Counts of Inc, Prod, Proc,
and Rad 86
Table 7 2 Frequency Counts of Adopters and Non
Adopters of Inc, Prod, Proc, and Rad 87
Table 7 3 Means of Research Constructs for Adopters and
Non Adopters of Inc, Prod, Proc, and Rad 89
Table 7 4 Significance Levels of T Tests for Differences
Between Innovation Adopters Versus Non
Adopters and Constructs 90
Vf
xii Tables
Table 7 5 Results of Hypothesized Directional
Relationships Between Innovation Adopters and
Research Constructs Hla H8a To Hlb H8b
Excluding H5b) 97
Table 7 6 Results of One Way Analysis of Variance
(ANOVA) for Prod and Proc Adopters Versus
Non Adopters 97
Table 7 7 Frequency Counts of Product Only and Process
Only Adopters 98
Table 7 8 Summary Hypotheses Testing for Prod Only and
Proc Only Adopters (Hlc H8c including H5b) 102
Table 7 9 Discriminant Analysis Function Coefficients for
Innovation Adopters Versus Non Adopters with
Research Constructs 103
Table 7 10 Discriminant Classification Results for Inc 103
Table 7 11 Discriminant Classification Results for Prod 104
Table 7 12 Discriminant Classification Results for Proc 104
Table 7 13 Discriminant Classification Results for Rad 105
Table 7 14 Cross Tabulations of Adopters with Research
Constructs 106
Table 7 15 Additional Cross Tabulations of Adopters with
Research Constructs 107
Table 7 16 Correlations Adoption Tendency Scales with
Research Constructs 109
Table 7 17 Cross Tabulations of Adoption Tendency Scales
with Research Constructs 111
Table 7 18 Additional Cross Tabulations of Adoption
Tendency Scales with Research Constructs 113
|
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| spelling | Sciulli, Lisa M. Verfasser aut Innovations in the retail banking industry the impact of organizational structure and environment on the adoption process Lisa M. Sciulli New York [u.a.] Garland Publ. 1998 XVI, 155 S. txt rdacontent n rdamedia nc rdacarrier Financial sector of the American economy Bank management United States Bank (DE-588)4004436-1 gnd rswk-swf Diffusion Wirtschaft (DE-588)4139407-0 gnd rswk-swf Innovation (DE-588)4027089-0 gnd rswk-swf Privatkundengeschäft (DE-588)4115631-6 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf USA USA (DE-588)4078704-7 gnd rswk-swf USA (DE-588)4078704-7 g Bank (DE-588)4004436-1 s Privatkundengeschäft (DE-588)4115631-6 s Management (DE-588)4037278-9 s DE-604 Innovation (DE-588)4027089-0 s Diffusion Wirtschaft (DE-588)4139407-0 s HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008429224&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Sciulli, Lisa M. Innovations in the retail banking industry the impact of organizational structure and environment on the adoption process Bank management United States Bank (DE-588)4004436-1 gnd Diffusion Wirtschaft (DE-588)4139407-0 gnd Innovation (DE-588)4027089-0 gnd Privatkundengeschäft (DE-588)4115631-6 gnd Management (DE-588)4037278-9 gnd |
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| title | Innovations in the retail banking industry the impact of organizational structure and environment on the adoption process |
| title_auth | Innovations in the retail banking industry the impact of organizational structure and environment on the adoption process |
| title_exact_search | Innovations in the retail banking industry the impact of organizational structure and environment on the adoption process |
| title_full | Innovations in the retail banking industry the impact of organizational structure and environment on the adoption process Lisa M. Sciulli |
| title_fullStr | Innovations in the retail banking industry the impact of organizational structure and environment on the adoption process Lisa M. Sciulli |
| title_full_unstemmed | Innovations in the retail banking industry the impact of organizational structure and environment on the adoption process Lisa M. Sciulli |
| title_short | Innovations in the retail banking industry |
| title_sort | innovations in the retail banking industry the impact of organizational structure and environment on the adoption process |
| title_sub | the impact of organizational structure and environment on the adoption process |
| topic | Bank management United States Bank (DE-588)4004436-1 gnd Diffusion Wirtschaft (DE-588)4139407-0 gnd Innovation (DE-588)4027089-0 gnd Privatkundengeschäft (DE-588)4115631-6 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | Bank management United States Bank Diffusion Wirtschaft Innovation Privatkundengeschäft Management USA |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008429224&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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