Project managing e-learning: a handbook for successful design, delivery and management
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London [u.a.]
Routledge
2007
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Online-Zugang: | Table of contents only Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XII, 188 S. Ill. |
| ISBN: | 9780415772198 9780415772204 9780203946992 |
Internformat
MARC
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| 100 | 1 | |a Lynch, Maggie McVay |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Project managing e-learning |b a handbook for successful design, delivery and management |c Maggie McVay Lynch and John Roecker |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a London [u.a.] |b Routledge |c 2007 | |
| 300 | |a XII, 188 S. |b Ill. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 7 | |a Gestion de projets |2 ram | |
| 650 | 7 | |a Internet en éducation |2 ram | |
| 650 | 4 | |a Project management | |
| 650 | 4 | |a Web-based instruction |x Management | |
| 650 | 4 | |a Internet in education | |
| 650 | 0 | 7 | |a E-Learning |0 (DE-588)4727098-6 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a E-Learning |0 (DE-588)4727098-6 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Roecker, John |e Verfasser |4 aut | |
| 856 | 4 | |u http://www.loc.gov/catdir/toc/ecip075/2006039511.html |3 Table of contents only | |
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Datensatz im Suchindex
| _version_ | 1804136592501112832 |
|---|---|
| adam_text | Contents
List offigures xii
List oftables xiii
Acknowledgements xv
How to use this book 1
How is the book structured? 1
How does your role cbange the way you use this book 2
Gase studies 3
What this book is not about 3
Other books you may find useful 4
1 Definition and goals of the e learning environment 5
What is e learning? 5
What is project managentent? 7
Using ADDIE for design and project management 7
Overview of the project management model 11
What differentiates e learning projects front other project plansi 11
Top 20 reasons e learning projects fail 12
2 Initiating the project 14
An introduction to project teams 14
Build the business case the project charter 18
3 Planning the project 30
Relationship of ADDIE analysis stage to project planning 31
Analysis and quality assurance 32
Project description data 33
viii Contents
Technical analysis data 36
Data collection methods for planning 36
Determining project team configuration 37
Overview ofthe project management plan 38
Scope definition 40
The work breakdown structure (WBS) 41
Resource estimating 42
Formal tools to help present resources, tasks, dependencies 46
Risk management planning 49
The change management plan scope management 51
Budget 52
Staffing plan 55
Communication management plan 56
Evaluation plan picking the right things to measure 56
Project planning summary 60
4 Executing the project
ADD1E role in the execution phase of project management 63
How scope impacts training delivery 64
Configuration management 65
The importance of Standards compliance 71
Component Integration 75
Vendorlcontractor selection and contracting 77
Prototypinglcreating e learning materials 79
Rapid e learning design and development (rapid prototyping) 90
How roles change as the project matures 91
5 Controlling the project
Monitoring scope 96
Monitoring the schedule (time constraint) 97
ADDIE role in the Controlling phase of project management 99
Monitoring the budget (resources constraint) 102
lssue management 102
Managing Sponsor and stakeholder expectations 104
Monitoring risk 104
Project plans used during the Controlling phase 105
Normative evaluation and evolutionary design 106
Summary of the Controlling phase 108
I
I
Contents ix
6 Closing the project 109
Hand off to tbe implementing organization 110
Obtain agreement on deliverables 111
Project closure report 111
Close the project 112
Close contracts 112
Post project review — document lessons learned 113
Celebrate the accomplishment — party hearty! 114
Release resources 115
Evaluate the project process 115
Updates after project deployment 115
Post implementation review 116
Evaluating the combined ADD1E 1PECC process 117
Summary for closing the project 117
7 Quality management 119
Quality definiüon 119
Judging quality 120
Quality materials used in a quality management plan 120
Quality events 120
Quality relevant data in e learning applications 121
Developing the quality management plan 124
Continuous improvement 127
Quality plan summary 127
8 Change management 129
Hole of project manager in change management 129
Getting stakeholders to buy into the new System HO
Characteristics of transformation and change 132
10 guiding principles for change management 133
Developing and documenting a formal change management plan 136
Mapping stakeholders 136
Accounting for the impact of announced change 137
Resistance 140
Breaking down the change management task 140
Change complexity analysis 141
Build the change management plan 142
The change delivery plan 145
The commitment plan 146
x Contents
Executive sponsorship and change management traps 147
The role of Sponsors 150
9 Putting it all together 151
Network diagram 152
The integrated ADDIE WECC WBS 154
How rapid prototyping affects the WBS 160
In conclusion 164
10 The future of e learning and its impact on project management 167
Predicting the future 168
What are the delivery trends in the next 5 years? 169
Trends 10 and 15 years away 170
References 172
Glossary of terms 173
Index 185
4
Figures
1.1 ADDIE model relationship to project management model 7
2.1 Illustration of project charter 20
2.2 Triple constraints 26
3.1 Input to and output from the planning process 31
3.2 The project management plan sections 38
3.3 ADDIE process design and corresponding WBS deliverahles 42
3.4 Potential WBS subcomponents of deliverables 43
3.5 Gantt chart example 46
3.6 Milestones chart example 47
3.7 Critical path diagram example 48
3.8 Worksheet to document the risk management plan 51
3.9 Change request form example 53
3.10 Communication management plan template 57
3.11 Kirkpatrick s four levels of evaluation 58
3.12 Sample end of course evaluation 59
4.1 LCMS and LMS integration requirements 68
4.2 Reasons to outsource by institution type 78
4.3 Course structure templates 84
4.4 Icon driven navigational template 85
4.5 Metaphorical navigational template 87
4.6 Complex template with clear design 88
4.7 Pedagogical patterns matched to associated templates 89
5.1 Triple constraints 95
5.2 Inputs and Outputs of the Controlling phase of project management 95
5.3 Project schedule with progress bars 98
5.4 Issues register (Excel file) 102
5.5 Evolutionary design using formative evaluations 107
7.1 Quality relevant data 123
8.1 Positive change reaction cycle 138
9.1 Network diagram overview 152
9.2 Integrated ADDIE IPECC network diagram 154
9.3 Integrated ADDIE IPECC work breakdown structure 156
xii Figures
9.4 Outline of activities to develop the project Charter and
preliminary scope Statement 157
9.5 Outline of activities to develop training needs analysis 157
9.6 Outline of activities to develop the project management plan 157
9.7 Combined activities from the ADD1E design stage and 1PECC
executing and Controlling phases 158
9.8 Outline of activities from the develop stage and executing and
Controlling phases 159
9.9 Outline of activities to implement and close the project 160
9.10 Outline of activities to evaluate the course 161
9.11 Iterative ADDIE course development overview 162
9.12 Iterative course development network diagram 164
9.13 Iterative course development WBS 165
9.14 Sample iteration cycle WBS 166
I
Tables
2.1 Typical project team roles and responsibilities 15
2.2 Simple table communication plan for small project 22
2.3 Communication plan for large LMS migration project 23
2.4 Project management team commitment chart 26
3.1 Decision making in timeliness vs. quality 33
3.2 Risks to omitting the ADDIE analysis stage 34
3.3 Differences in common terminology and slang spellings 35
3.4 Resources and corresponding costs 55
4.1 Key questions to address during the executing phase 66
5.1 Steps in training development process 100
5.2 Reasons organizations choose to forego quality assurance 101
5.3 Plans by project phase 106
7.1 Quality materials used in a quality management plan 121
7.2 Quality events used to review deliverables 122
7.3 Planning and management activities that meet
quality requirements 125
8.1 Assessment of triple constraints 130
8.2 Stakeholder map 136
8.3 The Kubler Ross grief cycle 138
8.4 Four levels of scope and change processes 141
8.5 Task complexity analysis 142
8.6 People complexity analysis 143
8.7 Roles critical to the change management plan 150
9.1 Task ID associated with ADDIE IPECC modeis 155
10.1 Technologies and their use 169
|
| adam_txt |
Contents
List offigures xii
List oftables xiii
Acknowledgements xv
How to use this book 1
How is the book structured? 1
How does your role cbange the way you use this book' 2
Gase studies 3
What this book is not about 3
Other books you may find useful 4
1 Definition and goals of the e learning environment 5
What is e learning? 5
What is project managentent? 7
Using ADDIE for design and project management 7
Overview of the project management model 11
What differentiates e learning projects front other project plansi 11
Top 20 reasons e learning projects fail 12
2 Initiating the project 14
An introduction to project teams 14
Build the business case the project charter 18
3 Planning the project 30
Relationship of ADDIE analysis stage to project planning 31
Analysis and quality assurance 32
Project description data 33
viii Contents
Technical analysis data 36
Data collection methods for planning 36
Determining project team configuration 37
Overview ofthe project management plan 38
Scope definition 40
The work breakdown structure (WBS) 41
Resource estimating 42
Formal tools to help present resources, tasks, dependencies 46
Risk management planning 49
The change management plan scope management 51
Budget 52
Staffing plan 55
Communication management plan 56
Evaluation plan picking the right things to measure 56
Project planning summary 60
4 Executing the project
ADD1E role in the execution phase of project management 63
How scope impacts training delivery 64
Configuration management 65
The importance of Standards compliance 71
Component Integration 75
Vendorlcontractor selection and contracting 77
Prototypinglcreating e learning materials 79
Rapid e learning design and development (rapid prototyping) 90
How roles change as the project matures 91
5 Controlling the project
Monitoring scope 96
Monitoring the schedule (time constraint) 97
ADDIE role in the Controlling phase of project management 99
Monitoring the budget (resources constraint) 102
lssue management 102
Managing Sponsor and stakeholder expectations 104
Monitoring risk 104
Project plans used during the Controlling phase 105
Normative evaluation and evolutionary design 106
Summary of the Controlling phase 108
I
I
Contents ix
6 Closing the project 109
Hand off to tbe implementing organization 110
Obtain agreement on deliverables 111
Project closure report 111
Close the project 112
Close contracts 112
Post project review — document lessons learned 113
Celebrate the accomplishment — party hearty! 114
Release resources 115
Evaluate the project process 115
Updates after project deployment 115
Post implementation review 116
Evaluating the combined ADD1E 1PECC process 117
Summary for closing the project 117
7 Quality management 119
Quality definiüon 119
Judging quality 120
Quality materials used in a quality management plan 120
Quality events 120
Quality relevant data in e learning applications 121
Developing the quality management plan 124
Continuous improvement 127
Quality plan summary 127
8 Change management 129
Hole of project manager in change management 129
Getting stakeholders to buy into the new System HO
Characteristics of transformation and change 132
10 guiding principles for change management 133
Developing and documenting a formal change management plan 136
Mapping stakeholders 136
Accounting for the impact of announced change 137
Resistance 140
Breaking down the change management task 140
Change complexity analysis 141
Build the change management plan 142
The change delivery plan 145
The commitment plan 146
x Contents
Executive sponsorship and change management traps 147
The role of Sponsors 150
9 Putting it all together 151
Network diagram 152
The integrated ADDIE WECC WBS 154
How rapid prototyping affects the WBS 160
In conclusion 164
10 The future of e learning and its impact on project management 167
Predicting the future 168
What are the delivery trends in the next 5 years? 169
Trends 10 and 15 years away 170
References 172
Glossary of terms 173
Index 185
4
Figures
1.1 ADDIE model relationship to project management model 7
2.1 Illustration of project charter 20
2.2 Triple constraints 26
3.1 Input to and output from the planning process 31
3.2 The project management plan sections 38
3.3 ADDIE process design and corresponding WBS deliverahles 42
3.4 Potential WBS subcomponents of deliverables 43
3.5 Gantt chart example 46
3.6 Milestones chart example 47
3.7 Critical path diagram example 48
3.8 Worksheet to document the risk management plan 51
3.9 Change request form example 53
3.10 Communication management plan template 57
3.11 Kirkpatrick's four levels of evaluation 58
3.12 Sample end of course evaluation 59
4.1 LCMS and LMS integration requirements 68
4.2 Reasons to outsource by institution type 78
4.3 Course structure templates 84
4.4 Icon driven navigational template 85
4.5 Metaphorical navigational template 87
4.6 Complex template with clear design 88
4.7 Pedagogical patterns matched to associated templates 89
5.1 Triple constraints 95
5.2 Inputs and Outputs of the Controlling phase of project management 95
5.3 Project schedule with progress bars 98
5.4 Issues register (Excel file) 102
5.5 Evolutionary design using formative evaluations 107
7.1 Quality relevant data 123
8.1 Positive change reaction cycle 138
9.1 Network diagram overview 152
9.2 Integrated ADDIE IPECC network diagram 154
9.3 Integrated ADDIE IPECC work breakdown structure 156
xii Figures
9.4 Outline of activities to develop the project Charter and
preliminary scope Statement 157
9.5 Outline of activities to develop training needs analysis 157
9.6 Outline of activities to develop the project management plan 157
9.7 Combined activities from the ADD1E design stage and 1PECC
executing and Controlling phases 158
9.8 Outline of activities from the develop stage and executing and
Controlling phases 159
9.9 Outline of activities to implement and close the project 160
9.10 Outline of activities to evaluate the course 161
9.11 Iterative ADDIE course development overview 162
9.12 Iterative course development network diagram 164
9.13 Iterative course development WBS 165
9.14 Sample iteration cycle WBS 166
I
Tables
2.1 Typical project team roles and responsibilities 15
2.2 Simple table communication plan for small project 22
2.3 Communication plan for large LMS migration project 23
2.4 Project management team commitment chart 26
3.1 Decision making in timeliness vs. quality 33
3.2 Risks to omitting the ADDIE analysis stage 34
3.3 Differences in common terminology and slang spellings 35
3.4 Resources and corresponding costs 55
4.1 Key questions to address during the executing phase 66
5.1 Steps in training development process 100
5.2 Reasons organizations choose to forego quality assurance 101
5.3 Plans by project phase 106
7.1 Quality materials used in a quality management plan 121
7.2 Quality events used to review deliverables 122
7.3 Planning and management activities that meet
quality requirements 125
8.1 Assessment of triple constraints 130
8.2 Stakeholder map 136
8.3 The Kubler Ross grief cycle 138
8.4 Four levels of scope and change processes 141
8.5 Task complexity analysis 142
8.6 People complexity analysis 143
8.7 Roles critical to the change management plan 150
9.1 Task ID associated with ADDIE IPECC modeis 155
10.1 Technologies and their use 169 |
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| illustrated | Illustrated |
| index_date | 2024-07-02T17:53:25Z |
| indexdate | 2024-07-09T20:58:51Z |
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| spelling | Lynch, Maggie McVay Verfasser aut Project managing e-learning a handbook for successful design, delivery and management Maggie McVay Lynch and John Roecker 1. publ. London [u.a.] Routledge 2007 XII, 188 S. Ill. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Gestion de projets ram Internet en éducation ram Project management Web-based instruction Management Internet in education E-Learning (DE-588)4727098-6 gnd rswk-swf E-Learning (DE-588)4727098-6 s DE-604 Roecker, John Verfasser aut http://www.loc.gov/catdir/toc/ecip075/2006039511.html Table of contents only HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015702746&sequence=000006&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Lynch, Maggie McVay Roecker, John Project managing e-learning a handbook for successful design, delivery and management Gestion de projets ram Internet en éducation ram Project management Web-based instruction Management Internet in education E-Learning (DE-588)4727098-6 gnd |
| subject_GND | (DE-588)4727098-6 |
| title | Project managing e-learning a handbook for successful design, delivery and management |
| title_auth | Project managing e-learning a handbook for successful design, delivery and management |
| title_exact_search | Project managing e-learning a handbook for successful design, delivery and management |
| title_exact_search_txtP | Project managing e-learning a handbook for successful design, delivery and management |
| title_full | Project managing e-learning a handbook for successful design, delivery and management Maggie McVay Lynch and John Roecker |
| title_fullStr | Project managing e-learning a handbook for successful design, delivery and management Maggie McVay Lynch and John Roecker |
| title_full_unstemmed | Project managing e-learning a handbook for successful design, delivery and management Maggie McVay Lynch and John Roecker |
| title_short | Project managing e-learning |
| title_sort | project managing e learning a handbook for successful design delivery and management |
| title_sub | a handbook for successful design, delivery and management |
| topic | Gestion de projets ram Internet en éducation ram Project management Web-based instruction Management Internet in education E-Learning (DE-588)4727098-6 gnd |
| topic_facet | Gestion de projets Internet en éducation Project management Web-based instruction Management Internet in education E-Learning |
| url | http://www.loc.gov/catdir/toc/ecip075/2006039511.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015702746&sequence=000006&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT lynchmaggiemcvay projectmanagingelearningahandbookforsuccessfuldesigndeliveryandmanagement AT roeckerjohn projectmanagingelearningahandbookforsuccessfuldesigndeliveryandmanagement |