Performance consulting: a practical guide for HR and learning professionals
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Bibliographische Detailangaben
1. Verfasser: Robinson, Dana G. 1944- (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: San Francisco Berrett-Koehler Publishers c2008
Ausgabe:2nd ed., rev. and updated
Schriftenreihe:BK business book
Schlagworte:
Online-Zugang:TUM01
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Beschreibung:Includes bibliographical references (p. 243-252) and index
The need hierarchy -- The GAPS! logic -- Identifying business and performance shoulds -- Identifying the "is" for business and performance -- Identifying causes and solutions -- Contracting with clients -- Building partnerships with clients -- Reactive entry : reframing requests for solutions -- Proactively identifying performance consulting opportunities -- Q & A with the authors
The first edition of Performance Consulting introduced a concept which has since become a cornerstone of the human resource, learning and organizational development fields: training and HR solutions must be tied to an organization's business goals. Performance consulting is a process in which a client and consultant partner to achieve business goals by optimizing workgroup performance. In this updated edition, Dana and Jim Robinson provide both a robust conceptual framework and improved tools and techniques to help the reader move from the traditional role to that of a Performance Consultant
Beschreibung:1 Online-Ressource (xviii, 268 p.)
ISBN:1576757773
9781576757772
9781583764206

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