How to conduct a call center performance audit: A to Z: a guide to self-assessment
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Santa Maria, Calif.
Anton Press
2004
|
| Edition: | 4. ed. |
| Subjects: | |
| Physical Description: | VII, 233, [16] S. Ill., graph. Darst. |
| ISBN: | 0963046462 |
Staff View
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Record in the Search Index
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| author | Anton, Jon Phelps, Dru |
| author_facet | Anton, Jon Phelps, Dru |
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| discipline | Wirtschaftswissenschaften |
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| illustrated | Illustrated |
| indexdate | 2024-07-09T19:59:44Z |
| institution | BVB |
| isbn | 0963046462 |
| language | English |
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| spelling | Anton, Jon Verfasser aut How to conduct a call center performance audit: A to Z a guide to self-assessment by Jon Anton and Dru Phelps 4. ed. Santa Maria, Calif. Anton Press 2004 VII, 233, [16] S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Call centers Performance Callcenter (DE-588)4456666-9 gnd rswk-swf Leistungskontrolle (DE-588)4167289-6 gnd rswk-swf Callcenter (DE-588)4456666-9 s Leistungskontrolle (DE-588)4167289-6 s DE-604 Phelps, Dru Verfasser aut |
| spellingShingle | Anton, Jon Phelps, Dru How to conduct a call center performance audit: A to Z a guide to self-assessment Call centers Performance Callcenter (DE-588)4456666-9 gnd Leistungskontrolle (DE-588)4167289-6 gnd |
| subject_GND | (DE-588)4456666-9 (DE-588)4167289-6 |
| title | How to conduct a call center performance audit: A to Z a guide to self-assessment |
| title_auth | How to conduct a call center performance audit: A to Z a guide to self-assessment |
| title_exact_search | How to conduct a call center performance audit: A to Z a guide to self-assessment |
| title_full | How to conduct a call center performance audit: A to Z a guide to self-assessment by Jon Anton and Dru Phelps |
| title_fullStr | How to conduct a call center performance audit: A to Z a guide to self-assessment by Jon Anton and Dru Phelps |
| title_full_unstemmed | How to conduct a call center performance audit: A to Z a guide to self-assessment by Jon Anton and Dru Phelps |
| title_short | How to conduct a call center performance audit: A to Z |
| title_sort | how to conduct a call center performance audit a to z a guide to self assessment |
| title_sub | a guide to self-assessment |
| topic | Call centers Performance Callcenter (DE-588)4456666-9 gnd Leistungskontrolle (DE-588)4167289-6 gnd |
| topic_facet | Call centers Performance Callcenter Leistungskontrolle |
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