Dead ringers :: how outsourcing is changing the way Indians understand themselves /

In the Indian outsourcing industry, employees are expected to be "dead ringers" for the more expensive American workers they have replaced--complete with Westernized names, accents, habits, and lifestyles that are organized around a foreign culture in a distant time zone. Dead Ringers chro...

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Bibliographische Detailangaben
1. Verfasser: Nadeem, Shehzad, 1978-
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Princeton, N.J. : Princeton University Press, [2011]
Schlagworte:
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Zusammenfassung:In the Indian outsourcing industry, employees are expected to be "dead ringers" for the more expensive American workers they have replaced--complete with Westernized names, accents, habits, and lifestyles that are organized around a foreign culture in a distant time zone. Dead Ringers chronicles the rise of a workforce for whom mimicry is a job requirement and a passion. In the process, the book deftly explores the complications of hybrid lives and presents a vivid portrait of a workplace where globalization carries as many downsides as advantages. Shehzad Nadeem writes that the relatively hig
Beschreibung:1 online resource (xiii, 273 pages) : illustrations
Bibliographie:Includes bibliographical references (pages 227-263) and index.
ISBN:9781400836697
1400836697

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