Injecting creative thinking into healthcare: bringing innovative practice to healthcare
Gespeichert in:
| Hauptverfasser: | , |
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| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boca Raton ; London ; New York
CRC Press, Taylor & Francis Group
2023
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| Ausgabe: | First edition |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis Klappentext |
| Beschreibung: | xiv, 108 Seiten Illustrationen, Diagramme |
| ISBN: | 9780367643157 9780367641122 |
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| adam_text | Contents Acknowledgements, xi About the Authors, xiii Chapter 1 ■ The Opportunity and the Challenge 1.1 WHAT IS COING ON? 1 2 1.1.1 A Healthy Society 3 1.1.2 The Needs of Patients 4 1.1.3 The Skills of Healthcare Professionals 4 1.1.4 The Enabling Context of Delivery 5 1.2 WHO IS DOING WHAT? 6 1.3 HOW COU LD WE DO MORE? 7 1.4 THE PLAN FOR THE BOOK SOURCES AND SUGGESTED FURTHER READING 7 8 Chapter 2 « Understanding Creative Thinking, Design and Innovation 9 2.1 HOW WOULD YOU KNOW IT IF YOU SAW IT? 9 2.2 CASE 1 : BE FEARLESS AND INNOVATE 9 2.3 CASE 2: DISRUPTIVE AND CREATIVE THINKING TO ADDRESS A HEALTHCARE PROBLEM 13 CONCLUSION: SO WHAT? WHY NOT? 18 SOURCES AND SUGGESTED FURTHER READING 19 2.4 V
vi ■ Contents Chapter 3 « Developing the Potential of Healthcare Professionals 3.1 ___________________ 21 DEALING WITH MULTIFACETED PROBLEMS AND CHALLENGES FROM THE HEALTHCARE PROFESSION PERSPECTIVE 3.1.1 Re-balancing the Status Quo When Things Go Wrong 3.2 WHAT IS IT ABOUT HEALTHCARE PROFESSIONS? 3.3 STRUCTURE OF HEALTHCARE ORGANISATIONS AND WHY THEY DON T FOSTER INNOVATION 3.4 22 24 24 25 3.3.1 Pecking Order in the Healthcare Professions 25 3.3.2 Silo Mentality 26 STRUCTURE OF HEALTHCARE ORGANISATIONS AND THEIR ABILITY TO FOSTER INNOVATION 3.4.1 Multidisciplinary Team versus Interdisciplinary Collaboration 3.4.2 27 27 Changing the Approach to Engagement, Coordination and Decision-Making: 3.5 Meetings versus Workshops 27 3.4.3 Diversity in Interdisciplinary Teams 28 3.4.4 Permission from Management 29 HOW DO WE GO ABOUT CHANGING THIS APPROACH? 3.5.1 Needs-Based Approach 30 3.5.2 Learning from Other Industries 30 3.5.3 Building Trust 31 3.5.4 Demonstrating Behaviour 31 3.5.5 Convincing Healthcare Workers to 3.5.6 3.6 30 Turn Up and Invest Time 32 Building Champions 32 CONCLUSION SOURCESAND SUGGESTED FURTHER READING 33 34
Contents ■ vii Chapter 4 ■ Understanding Multifaceted Problems and Challenges in Healthcare and Setting about Solving Them 35 4.1 DEFINING CHALLENGES AS PROBLEMS 35 4.2 FINDING SOLUTIONS 38 4.3 THINKING AND ACTING STRATEGICALLY 39 4.4 GETTING THERE THROUGH PROCESS INNOVATION 40 4.5 FROM PRACTICE 45 4.6 CONCLUSION 46 SOURCES AND SUGGESTED FURTHER READING 46 Chapters ■ Understanding Creative Confidence, Design and Innovation 5.1 INNOVATION FOR IMPACT IN HEALTHCARE 5.2 DESIGNING TO HUMANISE SOLUTIONS TO HEALTHCARE PROBLEMS 47 47 48 5.3 IDEATION AND PROTOTYPING 50 5.4 WHAT IS CREATIVE CONFIDENCE? 52 5.5 CONCLUSION 54 SOURCES AND SUGGESTED FURTHER READING Chapter 6 ■ Where Do Mindset and Climate Fit? 54 57 6.1 MINDSET 57 6.2 LEARNING AND CLIMATE 59 6.3 INTEGRATING MINDSET, LEARNING AND CLIMATE 61 6.4 HOW CAN WE CHANGE OR INFLUENCE 6.5 MINDSET AND CLIMATE? 62 CONCLUSION 64 SOURCES AND SUGGESTED FURTHER READING 65
viii ■ Contents Chapter? ■ Creating a Climate for Creative Thinking, Design and Innovation 7.1 TOWARDS A CREATIVE APPROACH TO CHALLENGING AND PROBLEM-SOLVING 7.1.1 7.3 7.4 67 Action Learning 68 LEVERAGING GAMES 69 7.2.1 Gamification 69 7.2.2 Playfulness and Metaphors 79 7.2.3 Use of Play Tools 71 7.2.4 Using Play in the Healthcare Setting 71 7.1.2 7.2 Upskilling 67 LEGO® SERIOUS PLAY® 73 7.3.1 Training in LEGO® SERIOUS PLAY® 73 7.3.2 Experiencing LEGO® SERIOUS PLAY® 74 USING PLAY IN HEALTHCARE: DESIGNING THE ADAPTABLE PATIENT EN-SUITE IN A CHILDREN S 76 HOSPITAL 7.4.1 The Background, the Problem and the Action: Designing an Adaptable Patient En-suite 7.5 Bathroom Facility in a Childrens Hospital 76 7.4.1.1 76 Background 7.4.2 The Problem (Rather Than the Puzzle) 76 7.4.3 The Action 76 CONCLUSION SOURCES AND SUGGESTED FURTHER READING Chapter 8 ■ Putting It All Together - How Might You Move Your Healthcare Setting towards an Innovation Culture and Mindset? 78 78 81 8.1 THE SETTING 83 8.2 INITIATING HYBRID HEALTHCARE THINKING 83 Starting with Established Principles 84 8.2.1
Contents ■ ix 8.2.2 Mythical Principles 8.2.2.1 New Working Principles (in Evidence) to Be Adopted 8.3 HYBRID HEALTHCARE THINKING 85 86 8.3.1 Workshop 1 88 8.3.2 Workshop 2 89 8.3.2.1 8.4 84 Defining the Task and the Timeline 89 8.3.3 Preparation for Workshop 3 92 8.3.4 Workshop 3 92 8.3.4.1 93 Empathise 8.3.5 Workshop 4 - Ideate and Prototype 8.3.6 Workshop 5 - Define the New 100 8.3.7 Workshop 6 - Test 101 REFLECTION AND CONCLUSION INDEX, 105 97 102
Injecting Creative Thinking into Healthcare Bringing innovative practice to healthcare The book sets out to inform a broad range of professionals working in medicine and healthcare about how creative thinking and design concepts can be used to innovate in providing an enhanced patient experience. It outlines these concepts as a primary means to identify, clarify and resolve some of the process improvement and enhancement challenges in healthcare delivery. It demonstrates by example how such challenges can be addressed, drawing on case examples from healthcare and other industries, and from the authors’ own experiences as innovators and educators. It emphasizes the value of learning in action. For the reader who already has a leaning towards novel approaches to addressing healthcare delivery challenges, it provides guidance on harnessing team inputs and engaging with a network of contributors. It is an ideal resource for ail working in medicine and healthcare, from managers, nurses, doctors, administrators, executives, and allied health professionals to medical engineers, medical physicists, medical scientists and medical product developers. Features • Provides a unique framework to conceptualise innovation in healthcare and medicine. • Authored by an award-winning medical scientist and an established business school Professor who have proven track-records with innovation, in education settings and as entrepreneurs. • Presents a clear interdisciplinary approach, complemented with practical case studies set in the context of the challenges facing healthcare delivery in the
21st century.
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| adam_txt |
Contents Acknowledgements, xi About the Authors, xiii Chapter 1 ■ The Opportunity and the Challenge 1.1 WHAT IS COING ON? 1 2 1.1.1 A Healthy Society 3 1.1.2 The Needs of Patients 4 1.1.3 The Skills of Healthcare Professionals 4 1.1.4 The Enabling Context of Delivery 5 1.2 WHO IS DOING WHAT? 6 1.3 HOW COU LD WE DO MORE? 7 1.4 THE PLAN FOR THE BOOK SOURCES AND SUGGESTED FURTHER READING 7 8 Chapter 2 « Understanding Creative Thinking, Design and Innovation 9 2.1 HOW WOULD YOU KNOW IT IF YOU SAW IT? 9 2.2 CASE 1 : BE FEARLESS AND INNOVATE 9 2.3 CASE 2: DISRUPTIVE AND CREATIVE THINKING TO ADDRESS A HEALTHCARE PROBLEM 13 CONCLUSION: SO WHAT? WHY NOT? 18 SOURCES AND SUGGESTED FURTHER READING 19 2.4 V
vi ■ Contents Chapter 3 « Developing the Potential of Healthcare Professionals 3.1 _ 21 DEALING WITH MULTIFACETED PROBLEMS AND CHALLENGES FROM THE HEALTHCARE PROFESSION PERSPECTIVE 3.1.1 Re-balancing the Status Quo When Things Go Wrong 3.2 WHAT IS IT ABOUT HEALTHCARE PROFESSIONS? 3.3 STRUCTURE OF HEALTHCARE ORGANISATIONS AND WHY THEY DON'T FOSTER INNOVATION 3.4 22 24 24 25 3.3.1 Pecking Order in the Healthcare Professions 25 3.3.2 Silo Mentality 26 STRUCTURE OF HEALTHCARE ORGANISATIONS AND THEIR ABILITY TO FOSTER INNOVATION 3.4.1 Multidisciplinary Team versus Interdisciplinary Collaboration 3.4.2 27 27 Changing the Approach to Engagement, Coordination and Decision-Making: 3.5 Meetings versus Workshops 27 3.4.3 Diversity in Interdisciplinary Teams 28 3.4.4 Permission from Management 29 HOW DO WE GO ABOUT CHANGING THIS APPROACH? 3.5.1 Needs-Based Approach 30 3.5.2 Learning from Other Industries 30 3.5.3 Building Trust 31 3.5.4 Demonstrating Behaviour 31 3.5.5 Convincing Healthcare Workers to 3.5.6 3.6 30 Turn Up and Invest Time 32 Building Champions 32 CONCLUSION SOURCESAND SUGGESTED FURTHER READING 33 34
Contents ■ vii Chapter 4 ■ Understanding Multifaceted Problems and Challenges in Healthcare and Setting about Solving Them 35 4.1 DEFINING CHALLENGES AS PROBLEMS 35 4.2 FINDING SOLUTIONS 38 4.3 THINKING AND ACTING STRATEGICALLY 39 4.4 GETTING THERE THROUGH PROCESS INNOVATION 40 4.5 FROM PRACTICE 45 4.6 CONCLUSION 46 SOURCES AND SUGGESTED FURTHER READING 46 Chapters ■ Understanding Creative Confidence, Design and Innovation 5.1 INNOVATION FOR IMPACT IN HEALTHCARE 5.2 DESIGNING TO HUMANISE SOLUTIONS TO HEALTHCARE PROBLEMS 47 47 48 5.3 IDEATION AND PROTOTYPING 50 5.4 WHAT IS CREATIVE CONFIDENCE? 52 5.5 CONCLUSION 54 SOURCES AND SUGGESTED FURTHER READING Chapter 6 ■ Where Do Mindset and Climate Fit? 54 57 6.1 MINDSET 57 6.2 LEARNING AND CLIMATE 59 6.3 INTEGRATING MINDSET, LEARNING AND CLIMATE 61 6.4 HOW CAN WE CHANGE OR INFLUENCE 6.5 MINDSET AND CLIMATE? 62 CONCLUSION 64 SOURCES AND SUGGESTED FURTHER READING 65
viii ■ Contents Chapter? ■ Creating a Climate for Creative Thinking, Design and Innovation 7.1 TOWARDS A CREATIVE APPROACH TO CHALLENGING AND PROBLEM-SOLVING 7.1.1 7.3 7.4 67 Action Learning 68 LEVERAGING GAMES 69 7.2.1 Gamification 69 7.2.2 Playfulness and Metaphors 79 7.2.3 Use of Play Tools 71 7.2.4 Using Play in the Healthcare Setting 71 7.1.2 7.2 Upskilling 67 LEGO® SERIOUS PLAY® 73 7.3.1 Training in LEGO® SERIOUS PLAY® 73 7.3.2 Experiencing LEGO® SERIOUS PLAY® 74 USING PLAY IN HEALTHCARE: DESIGNING THE ADAPTABLE PATIENT EN-SUITE IN A CHILDREN'S 76 HOSPITAL 7.4.1 The Background, the Problem and the Action: Designing an Adaptable Patient En-suite 7.5 Bathroom Facility in a Childrens Hospital 76 7.4.1.1 76 Background 7.4.2 The Problem (Rather Than the Puzzle) 76 7.4.3 The Action 76 CONCLUSION SOURCES AND SUGGESTED FURTHER READING Chapter 8 ■ Putting It All Together - How Might You Move Your Healthcare Setting towards an Innovation Culture and Mindset? 78 78 81 8.1 THE SETTING 83 8.2 INITIATING HYBRID HEALTHCARE THINKING 83 Starting with Established Principles 84 8.2.1
Contents ■ ix 8.2.2 Mythical Principles 8.2.2.1 New Working Principles (in Evidence) to Be Adopted 8.3 HYBRID HEALTHCARE THINKING 85 86 8.3.1 Workshop 1 88 8.3.2 Workshop 2 89 8.3.2.1 8.4 84 Defining the Task and the Timeline 89 8.3.3 Preparation for Workshop 3 92 8.3.4 Workshop 3 92 8.3.4.1 93 Empathise 8.3.5 Workshop 4 - Ideate and Prototype 8.3.6 Workshop 5 - Define the New 100 8.3.7 Workshop 6 - Test 101 REFLECTION AND CONCLUSION INDEX, 105 97 102
Injecting Creative Thinking into Healthcare Bringing innovative practice to healthcare The book sets out to inform a broad range of professionals working in medicine and healthcare about how creative thinking and design concepts can be used to innovate in providing an enhanced patient experience. It outlines these concepts as a primary means to identify, clarify and resolve some of the process improvement and enhancement challenges in healthcare delivery. It demonstrates by example how such challenges can be addressed, drawing on case examples from healthcare and other industries, and from the authors’ own experiences as innovators and educators. It emphasizes the value of learning in action. For the reader who already has a leaning towards novel approaches to addressing healthcare delivery challenges, it provides guidance on harnessing team inputs and engaging with a network of contributors. It is an ideal resource for ail working in medicine and healthcare, from managers, nurses, doctors, administrators, executives, and allied health professionals to medical engineers, medical physicists, medical scientists and medical product developers. Features • Provides a unique framework to conceptualise innovation in healthcare and medicine. • Authored by an award-winning medical scientist and an established business school Professor who have proven track-records with innovation, in education settings and as entrepreneurs. • Presents a clear interdisciplinary approach, complemented with practical case studies set in the context of the challenges facing healthcare delivery in the
21st century. |
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| spelling | McMahon, Barry Verfasser aut Injecting creative thinking into healthcare bringing innovative practice to healthcare Barry P. McMahon and Paul Coughlan First edition Boca Raton ; London ; New York CRC Press, Taylor & Francis Group 2023 xiv, 108 Seiten Illustrationen, Diagramme txt rdacontent n rdamedia nc rdacarrier Gesundheitswesen (DE-588)4020775-4 gnd rswk-swf Kreatives Denken (DE-588)4165549-7 gnd rswk-swf Gesundheitswesen (DE-588)4020775-4 s Kreatives Denken (DE-588)4165549-7 s DE-604 Coughlan, Paul Verfasser aut Erscheint auch als Online-Ausgabe 978-1-003-12391-0 Digitalisierung UB Augsburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=034348334&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis Digitalisierung UB Augsburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=034348334&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA Klappentext |
| spellingShingle | McMahon, Barry Coughlan, Paul Injecting creative thinking into healthcare bringing innovative practice to healthcare Gesundheitswesen (DE-588)4020775-4 gnd Kreatives Denken (DE-588)4165549-7 gnd |
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| title | Injecting creative thinking into healthcare bringing innovative practice to healthcare |
| title_auth | Injecting creative thinking into healthcare bringing innovative practice to healthcare |
| title_exact_search | Injecting creative thinking into healthcare bringing innovative practice to healthcare |
| title_exact_search_txtP | Injecting creative thinking into healthcare bringing innovative practice to healthcare |
| title_full | Injecting creative thinking into healthcare bringing innovative practice to healthcare Barry P. McMahon and Paul Coughlan |
| title_fullStr | Injecting creative thinking into healthcare bringing innovative practice to healthcare Barry P. McMahon and Paul Coughlan |
| title_full_unstemmed | Injecting creative thinking into healthcare bringing innovative practice to healthcare Barry P. McMahon and Paul Coughlan |
| title_short | Injecting creative thinking into healthcare |
| title_sort | injecting creative thinking into healthcare bringing innovative practice to healthcare |
| title_sub | bringing innovative practice to healthcare |
| topic | Gesundheitswesen (DE-588)4020775-4 gnd Kreatives Denken (DE-588)4165549-7 gnd |
| topic_facet | Gesundheitswesen Kreatives Denken |
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