Performance improvement methods: Fighting the war on waste
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | German |
| Veröffentlicht: |
New York u.a.
McGraw-Hill
2000
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXXII, 395 S. Ill., graph. Darst. CD-Rom (12 cm) |
| ISBN: | 0070271410 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV012913590 | ||
| 003 | DE-604 | ||
| 005 | 20120418 | ||
| 007 | t | ||
| 008 | 991220s2000 ad|| |||| 00||| ger d | ||
| 020 | |a 0070271410 |9 0-07-027141-0 | ||
| 035 | |a (OCoLC)43324202 | ||
| 035 | |a (DE-599)BVBBV012913590 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a ger | |
| 049 | |a DE-1050 | ||
| 050 | 0 | |a HD58.9 | |
| 082 | 0 | |a 658.4/03 |2 21 | |
| 100 | 1 | |a Harrington, H. James |e Verfasser |0 (DE-588)138543259 |4 aut | |
| 245 | 1 | 0 | |a Performance improvement methods |b Fighting the war on waste |c H. James Harrington ; Kenneth C. Lomax |
| 264 | 1 | |a New York u.a. |b McGraw-Hill |c 2000 | |
| 300 | |a XXXII, 395 S. |b Ill., graph. Darst. |e CD-Rom (12 cm) | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Brainstorming | |
| 650 | 4 | |a Cost control | |
| 650 | 4 | |a Organizational effectiveness | |
| 650 | 4 | |a Problem solving | |
| 650 | 4 | |a Teams in the workplace | |
| 650 | 4 | |a Waste (Economics) | |
| 650 | 0 | 7 | |a Organisatorisches Lernen |0 (DE-588)4198012-8 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Organisatorisches Lernen |0 (DE-588)4198012-8 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Lomax, Kenneth C. |e Verfasser |4 aut | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008790326&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-008790326 | ||
Datensatz im Suchindex
| _version_ | 1804127600827695104 |
|---|---|
| adam_text | About the Series xv
About the Authors xvii
Dedication xix
Preface xxi
Acknowledgments xxxii
Introduction to WOW (War on Waste) 1
Introduction 1
Waging a War on Waste 2
Roadblocks to Performance Improvement 5
Measurement Systems 8
What Are Data? 10
Attributes and Variables Data 10
Location Data 11
Problem Definition 11
Description of Problems 11
Guidelines and Tips 12
Examples of Poor Problem Statements 13
Problem Statement Examples from Everyday Life 13
How This Book Is Organized 14
Overview of Weapons Classified as Battle Plans 16
Overview of Weapons Classified as Data Analysis Weapons 17
Overview of Weapons Classified as Idea Generation
Weapons 19
Overview of Weapons Classified as Decision Making
Weapons 20
Overview of Weapons Classified as Action Execution
Weapons 22
Summary 23
References 24
2 Basic Battle Plans
Chapter Preview 25
Summary 27
Introduction 28
WOW Weapon: Area Activity Analysis (AAA) 29
Just the Facts 29
What Is Area Activity Analysis? 33
Phase I—Prepare for AAA 36
Phase II—Develop Area Mission Statement 37
Phase III—Define Area Activities 38
Phase TV—Develop Customer Relationships 38
Phase V—Analyze the Activity s Efficiency 39
Phase VI—Develop Supplier Partnerships 40
Phase VII—Performance Development 41
Examples 42
Additional Ammunition 45
WOW Weapon: Organizational Change Management 46
Just the Facts 46
Phase I—Defining Current State Pain 49
Phase II—Establishing a Clear Vision of Future State
Solution 49
Phase III—Defining Change Roles 50
Phase IV—Mapping Change Roles 51
Phase V—Defining the Degree of Change Required 52
Phase VI—Developing the Organizational Change
Management Plan 52
Phase VII— Implementing the Change Management Plan 53
Examples 54
Additional Ammunition 55
WOW Weapon: Performance Standards (PS) 56
Just the Facts 56
Examples 59
Additional Ammunition 60
WOW Weapon: Shewhart Cycle (Plan Do Check Act) 61
Just the Facts 61
To Summarize 63
Example 63
Additional Ammunition 65
WOW Weapon: Six Step Problem Solving Cycle 66
Just the Facts 66
Step 1. Identify and Classify the Problem 66
Classifying Problems 67
Step 2. Define the Problem 69
Step 3. Investigate the Problem 69
Step 4. Analyze the Problem 69
Step 5. Solve the Problem 70
Step 6. Confirm the Results 70
Steps and Appropriate Techniques 70
Examples 71
Additional Ammunition 75
WOW Weapon: Six Step Problem Identification Cycle 76
Just the Facts 76
Step 1. Brainstorm 76
Step 2. Add Creativity 76
Step 3. Narrow 77
Step 4. Make Initial Selections 77
Step 5. Test 77
Step 6. Validate 77
Idea Generating Questions for Solutions 77
Implementing the Solution 80
Designing the Action Plan 80
Examples 83
Additional Ammunition 83
WOW Weapon: Visioning 83
Just the Facts 84
Examples 88
Additional Ammunition 90
3 Basic Data Analysis Weapons 91
Chapter Preview 91
Summary 94
Introduction 95
WOW Weapon: Checksheets 96
Just the Facts 96
Types of Data 96
Types, Construction, and Use of Checksheets 97
Recording Checksheets 98
Location Checksheets 100
Checklist Checksheets 101
Checksheet Preparation 102
Examples 102
Additional Ammunition 102
WOW Weapon: Graphs (Charts) 103
Just the Facts 103
Uses for Graphs 103
Value of Well Prepared Graphs 104
Characteristics of Graphs 104
X YAxes Graphs 107
Types of Multi Dimensional Graphs 109
Creating an X Y Axes Graph 113
Examples 121
Additional Ammunition 123
WOW Weapon: Histograms (Frequency Distribution) 124
Just the Facts 124
Description of a Histogram 124
Uses of Histograms 126
Constructing a Histogram 130
Examples 134
Additional Ammunition 134
WOW Weapon: Pareto Diagrams 134
Just the Facts 134
The Pareto Principle 135
The Pareto Diagram 135
Constructing a Pareto Diagram 137
Examples 141
Additional Ammunition 141
WOW Weapon: Root Cause Analysis 142
Just the Facts 142
How to Do a Root Cause Analysis in Six Steps 144
Example 147
Additional Ammunition 149
WOW Weapon: Run Charts 150
Just the Facts 150
Steps to Prepare a Run Chart 151
Guidelines and Tips 151
Example 152
Additional Ammunition 152
WOW Weapon: Scatter Diagrams 153
Just the Facts 153
Steps to Prepare a Scatter Diagram 135
Guidelines and Tips 154
Example 154
Additional Ammunition 154
WOW Weapon: Standard Deviation (SD) (Sigma) 156
Just the Facts 156
Measures of Central Tendency 156
Measures of Dispersion 158
Examples 161
Additional Ammunition 167
4 Basic Idea Generation Weapons 169
Chapter Preview 169
Summary 171
Introduction 173
WOW Weapon: The 5W s and 2H s Approach/Situation
Description Technique 174
Just the Facts 174
Using the 5W s and 2H s 175
Guidelines and Tips 176
Examples 176
Additional Ammunition 179
WOW Weapon: Ask Why Five Times 179
Just the Facts 179
Example 181
Additional Ammunition 182
WOW Weapon: Brainstorming 182
Just the Facts 182
Using Brainstorming 184
Preparing for a Brainstorming Session 184
Brainstorming Techniques 185
Guidelines for Brainstorming 185
What Inhibits Good Brainstorming? 187
Examples 187
Additional Ammunition 189
WOW Weapon: Cause and Effect Diagram 189
Just the Facts 189
Constructing a Cause and Effect Diagram 190
Constructing a Process Analysis Diagram 192
Constructing a Solution Analysis Diagram 192
Use of Cause and Effect Diagrams 194
Guidelines for Constructing Cause and Effect Diagrams 194
Examples 196
Additional Ammunition 196
WOW Weapon: Force Field Analysis 197
Just the Facts 197
Basic Steps in Force Field Analysis 199
Example 203
Additional Ammunition 204
WOW Weapon: Mind Maps/Ideagrams 205
Just the Facts 205
Example 208
Additional Ammunition 208
5 Basic Decision Making Weapons 209
Chapter Preview 209
Summary 211
Introduction 212
WOW Weapon: Consensus 213
Just the Facts 213
Managing Meetings with Consensus—Guidelines
and Tips 214
Making Decisions by Consensus 215
Example 215
Additional Ammunition 216
WOW Weapon: Delphi Narrowing Technique 217
Just the Facts 217
Additional Guidelines and Tips 221
Example 223
Additional Ammunition 225
WOW Weapon: Management Presentations 225
Just the Facts 225
Benefits of Management Presentations 225
Purposes 226
Areas Needing Special Attention 226
Oral Presentation 226
Visual Aids 228
AV Equipment 228
Summary 229
Examples 230
Additional Ammunition 232
WOW Weapon: Matrix Diagrams/Decision Matrices 234
Just the Facts 234
L Shaped Decision Matrix 234
T Shaped Decision Matrix 237
Guidelines and Tips 239
Example 240
Additional Ammunition 240
WOW Weapon: Plus Minus Interesting (PMI) 241
Just the Facts 241
Steps to Prepare a PMI 242
Guidelines and Tips 243
Summary 243
Example 244
Additional Ammunition 244
6 Basic Action/Execution Weapons 247
Chapter Preview 247
Summary 248
Introduction 249
WOW Weapon: Cycle Time Analysis and Reduction 250
Just the Facts 250
Application of Cycle Time Analysis and Reduction 251
Cycle Time Analysis and Reduction Process 254
Example 256
Additional Ammunition 256
WOW Weapon: Executive Error Rate Reduction (E2R2) 257
Just the Facts 257
Examples 260
Additional Ammunition 262
WOW Weapon: Five S s 263
Just the Facts 264
An Overview of the Five Pillars 265
Why the Five Pillars Are the Foundation of Five S
Improvement Activities 265
Description of the Five Pillars 266
Benefit of Five S Implementation for You and
Your Organization 268
Example 269
Additional Ammunition 270
WOW Weapon: Problem Tracking Log 270
Just the Facts 270
Example 272
Additional Ammunition 275
WOW Weapon: Process Simplification 276
Just the Facts 276
Applications of Simplification 277
Method 279
Examples 281
Additional Ammunition 283
7 Performance Improvement Teams 285
Introduction 285
Types of Teams 286
Quality Circles 286
Task Forces 287
Task Teams 288
Department Improvement Teams (DIT) 288
Process Improvement Teams 289
Self Managed Work Teams 289
Setting and/or Approving Team Structure 291
Establishing the Team Mission 291
Providing Resources 293
Approving Team Projects 294
Executive Support for Teams 296
How to Implement a Team Process 296
How to Measure Team Success 300
How to Deal with Problem Teams 303
Will Teams Have a Place in the Future? 307
In Summary, Do We Recommend the Use of Teams? 309
Additional Ammunition 310
8 Measurement Systems 311
Introduction 311
Task 1—Examine Typical Measurements 312
Types of Data 316
Qualitative Data 316
Quantitative Data 318
Variables Data 318
Attributes Data 318
Starting the Measurement Plan 319
Task 2—Select Categories of Measurement 324
Task 3—Define Business Process Measurements 329
Effectiveness Measurements 331
Efficiency Measurements 332
Adaptability Measurements 333
Operational Measurements 334
Task 4—Define Product Measurements 335
Develop Product Flowchart 335
Select Product Measurements 336
Task 5—Define Equipment Measurements 337
Task 6—Define Manufacturing (Production)
Process Measurements 338
Task 7—Develop a Required Measurements Chart 338
Measurement Plan Summary 339
Introduction to Data Collection 340
Why Is the Data Collection Plan Important? 342
Standardization 342
Accuracy 343
Task 8—Prepare a Measurement Procedure 344
What Equipment Will Be Used to Make
the Measurements? 344
How Will the Measurements Be Made? 344
What Should the Sample Size Be? 345
When Will the Measurements Be Made? 345
Under What Conditions Will the Measurements Be Made? 345
How Will the Data Be Recorded? 345
Task 9—Review Analysis Methods 346
A Major Data Analysis Consideration 347
Task 10—Develop a Plan to Characterize the Item 349
Trend Analysis 349
Choosing a Data Analysis Method 351
Data Collection Questions 351
Characterize the Item 351
Task 11—Create a Timeline Chart 353
Data Collection Pitfalls 354
Summary 355
Additional Ammunition 356
Appendix A. Glossary 357
Appendix B. Performance Improvement Weapons 377
Index 391
|
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| author | Harrington, H. James Lomax, Kenneth C. |
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| discipline | Wirtschaftswissenschaften |
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| id | DE-604.BV012913590 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T18:35:56Z |
| institution | BVB |
| isbn | 0070271410 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-008790326 |
| oclc_num | 43324202 |
| open_access_boolean | |
| owner | DE-1050 |
| owner_facet | DE-1050 |
| physical | XXXII, 395 S. Ill., graph. Darst. CD-Rom (12 cm) |
| publishDate | 2000 |
| publishDateSearch | 2000 |
| publishDateSort | 2000 |
| publisher | McGraw-Hill |
| record_format | marc |
| spelling | Harrington, H. James Verfasser (DE-588)138543259 aut Performance improvement methods Fighting the war on waste H. James Harrington ; Kenneth C. Lomax New York u.a. McGraw-Hill 2000 XXXII, 395 S. Ill., graph. Darst. CD-Rom (12 cm) txt rdacontent n rdamedia nc rdacarrier Brainstorming Cost control Organizational effectiveness Problem solving Teams in the workplace Waste (Economics) Organisatorisches Lernen (DE-588)4198012-8 gnd rswk-swf Organisatorisches Lernen (DE-588)4198012-8 s DE-604 Lomax, Kenneth C. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008790326&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Harrington, H. James Lomax, Kenneth C. Performance improvement methods Fighting the war on waste Brainstorming Cost control Organizational effectiveness Problem solving Teams in the workplace Waste (Economics) Organisatorisches Lernen (DE-588)4198012-8 gnd |
| subject_GND | (DE-588)4198012-8 |
| title | Performance improvement methods Fighting the war on waste |
| title_auth | Performance improvement methods Fighting the war on waste |
| title_exact_search | Performance improvement methods Fighting the war on waste |
| title_full | Performance improvement methods Fighting the war on waste H. James Harrington ; Kenneth C. Lomax |
| title_fullStr | Performance improvement methods Fighting the war on waste H. James Harrington ; Kenneth C. Lomax |
| title_full_unstemmed | Performance improvement methods Fighting the war on waste H. James Harrington ; Kenneth C. Lomax |
| title_short | Performance improvement methods |
| title_sort | performance improvement methods fighting the war on waste |
| title_sub | Fighting the war on waste |
| topic | Brainstorming Cost control Organizational effectiveness Problem solving Teams in the workplace Waste (Economics) Organisatorisches Lernen (DE-588)4198012-8 gnd |
| topic_facet | Brainstorming Cost control Organizational effectiveness Problem solving Teams in the workplace Waste (Economics) Organisatorisches Lernen |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008790326&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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