Verfügbarkeit: TA-Q-BIN :: THWS Bibkatalog

TA-Q-BIN: Service Excellence and Innovation in Urban Logistics

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Bibliographische Detailangaben
Hauptverfasser:	Liu, Qizhang (VerfasserIn), Goh, Mark 1960- (VerfasserIn)
Format:	Elektronisch E-Book
Sprache:	English
Veröffentlicht:	Singapore [u.a.] Springer 2015
Schriftenreihe:	Management for Professionals
Schlagworte:	Business Management Industrial management Production management Business ethics Service industries Business and Management Operations Management Business Ethics Innovation/Technology Management Services Wirtschaft Ballungsraum Logistik Distribution > Physische Distribution Lieferung Wirtschaftswissenschaften
Online-Zugang:	BTU01 FAB01 FAW01 FHA01 FHI01 FHM01 FHN01 FHO01 FHR01 FKE01 FLA01 FNU01 FRO01 FWS01 FWS02 HWR01 UBG01 UBT01 UBY01 UEI01 UPA01 Volltext Inhaltsverzeichnis Abstract
Beschreibung:	1 Online-Ressource (X, 192 p.) 92 illus., 73 illus. in color
ISBN:	9789812876737
ISSN:	2192-8096
DOI:	10.1007/978-981-287-673-7

Internformat

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Datensatz im Suchindex

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adam_text	TA-Q-BIN / LIU, QIZHANG : 2015 TABLE OF CONTENTS / INHALTSVERZEICHNIS PREFACE CHAPTER 1: INTRODUCTION CHAPTER 2: URBAN LOGISTICS IN ASIA CHAPTER 3: TA-Q-BIN, THE LAST-MILE DELIVERY CHAPTER 4: AN INNOVATION IN LAST-MILE DELIVERY CHAPTER 5: POWER OF GEMBA CHAPTER 6: EXPRESS DELIVERY - SUSTAINABLE ADVANTAGE THROUGH CORPORATE SOCIAL RESPONSIBILITY CHAPTER 7: SAISHUNKAN - REJUVENATION BY LIVING IN HARMONY WITH NATURE (AND CUSTOMERS) CHAPTER 8: DELIVERING B2B WITH TA-Q-BIN CHAPTER 9: STANDARDIZATION AND CUSTOMIZATION CHAPTER 10: INTERVIEW WITH MAKOTO KIGAWA APPENDICES DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT. TA-Q-BIN / LIU, QIZHANG : 2015 ABSTRACT / INHALTSTEXT THIS BOOK REVEALS THE SECRETS OF YAMATO TRANSPORT’S SUCCESS IN MAINTAINING AND EXTENDING ITS LEADERSHIP IN JAPAN’S DOMESTIC PARCEL DELIVERY MARKET. IT PRESENTS SIX CASES THAT ILLUSTRATE HOW YAMATO S FLAGSHIP SERVICE, TA-Q-BIN, HAS EVOLVED SINCE THE 1970S TO THE BENEFIT OF CONSUMERS, PARTICULARLY URBAN DWELLERS, AND HOW TA-Q-BIN HAS BECOME AN INTEGRAL PART OF JAPANESE DAILY LIFE. EACH OF THE SIX UNIQUE CASES SERVES AS AN INDEPENDENT TEACHING CASE FOR UNDERGRADUATE AND GRADUATE STUDENTS, DESCRIBING THE PARTICULAR SERVICE DESIGN, OPERATIONS MANAGEMENT, INNOVATION, SUPPLIER MANAGEMENT, AND SOCIAL RESPONSIBILITY WITHIN THE CONTEXT OF AN ASIAN LAST-MILE LOGISTICS SERVICE PROVIDER. THE BOOK ALSO INCLUDES INSIGHTFUL PRESENTATIONS OF THE CHALLENGES FACING SUPPLY CHAIN AND LOGISTICS SERVICE PROVIDERS IN ASIA, AND THEIR INNOVATIVE RESPONSES TO THESE CHALLENGES USING REAL-WORLD CASES. BESIDES FEATURING INTERVIEWS WITH YAMATO’S KEY STAKEHOLDERS AND THEIR STRATEGIC CLIENTS, JAPAN-BASED AND OTHER ASIA-PACIFIC YAMATO OPERATIONAL CENTERS MAKE UP THE FIELD METHOD INCLUDED IN THIS BOOK, WHILE SECONDARY DATA IS DRAWN FROM TRADE AND ACADEMIC DOMAINS. SOME OF THE CASES ARE WRITTEN IN A DIDACTIC FASHION, WITH SUITABLE STOPPING POINTS FOR STUDENTS TO PAUSE AND DELIBERATE OVER THE MANAGERIAL ISSUES CONFRONTING THE DECISIONS THAT YAMATO MAKES DURING THE COURSE OF ITS BUSINESS AND OPERATIONAL STRATEGIES. THE RESULTS ARE PARTICULARLY USEFUL TO READERS INTERESTED IN HOW OPERATIONS AND LOGISTICS DECISION-MAKING ARE PRACTICED IN A HOMOGENEOUS ASIAN CONTEXT AND IN AN URBAN ENVIRONMENT. THIS BOOK IS ESSENTIAL READING FOR UNDERGRADUATE AND MBA STUDENTS, AS WELL AS PRACTITIONERS IN INDUSTRY DIESES SCHRIFTSTUECK WURDE MASCHINELL ERZEUGT.
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author	Liu, Qizhang Goh, Mark 1960-
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id	DE-604.BV043209173
illustrated	Illustrated
indexdate	2024-08-01T12:11:35Z
institution	BVB
isbn	9789812876737
issn	2192-8096
language	English
oai_aleph_id	oai:aleph.bib-bvb.de:BVB01-028632334
oclc_num	930006317
open_access_boolean
owner	DE-1046 DE-1043 DE-Aug4 DE-1049 DE-859 DE-473 DE-BY-UBG DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-92 DE-2070s DE-573 DE-M347 DE-703 DE-739 DE-634 DE-824 DE-860 DE-898 DE-BY-UBR DE-861 DE-1051 DE-706
owner_facet	DE-1046 DE-1043 DE-Aug4 DE-1049 DE-859 DE-473 DE-BY-UBG DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-92 DE-2070s DE-573 DE-M347 DE-703 DE-739 DE-634 DE-824 DE-860 DE-898 DE-BY-UBR DE-861 DE-1051 DE-706
physical	1 Online-Ressource (X, 192 p.) 92 illus., 73 illus. in color
psigel	ZDB-2-SBE ZDB-2-SBE_2015
publishDate	2015
publishDateSearch	2015
publishDateSort	2015
publisher	Springer
record_format	marc
series2	Management for Professionals
spellingShingle	Liu, Qizhang Goh, Mark 1960- TA-Q-BIN Service Excellence and Innovation in Urban Logistics Business Management Industrial management Production management Business ethics Service industries Business and Management Operations Management Business Ethics Innovation/Technology Management Services Wirtschaft Ballungsraum (DE-588)4069106-8 gnd Logistik (DE-588)4036210-3 gnd Distribution Physische Distribution (DE-588)4012514-2 gnd Lieferung (DE-588)4138614-0 gnd Wirtschaftswissenschaften (DE-588)4066528-8 gnd
subject_GND	(DE-588)4069106-8 (DE-588)4036210-3 (DE-588)4012514-2 (DE-588)4138614-0 (DE-588)4066528-8
title	TA-Q-BIN Service Excellence and Innovation in Urban Logistics
title_auth	TA-Q-BIN Service Excellence and Innovation in Urban Logistics
title_exact_search	TA-Q-BIN Service Excellence and Innovation in Urban Logistics
title_full	TA-Q-BIN Service Excellence and Innovation in Urban Logistics Qizhang Liu ; Mark Goh
title_fullStr	TA-Q-BIN Service Excellence and Innovation in Urban Logistics Qizhang Liu ; Mark Goh
title_full_unstemmed	TA-Q-BIN Service Excellence and Innovation in Urban Logistics Qizhang Liu ; Mark Goh
title_short	TA-Q-BIN
title_sort	ta q bin service excellence and innovation in urban logistics
title_sub	Service Excellence and Innovation in Urban Logistics
topic	Business Management Industrial management Production management Business ethics Service industries Business and Management Operations Management Business Ethics Innovation/Technology Management Services Wirtschaft Ballungsraum (DE-588)4069106-8 gnd Logistik (DE-588)4036210-3 gnd Distribution Physische Distribution (DE-588)4012514-2 gnd Lieferung (DE-588)4138614-0 gnd Wirtschaftswissenschaften (DE-588)4066528-8 gnd
topic_facet	Business Management Industrial management Production management Business ethics Service industries Business and Management Operations Management Business Ethics Innovation/Technology Management Services Wirtschaft Ballungsraum Logistik Distribution Physische Distribution Lieferung Wirtschaftswissenschaften
url	https://doi.org/10.1007/978-981-287-673-7 http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028632334&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=028632334&sequence=000003&line_number=0002&func_code=DB_RECORDS&service_type=MEDIA
work_keys_str_mv	AT liuqizhang taqbinserviceexcellenceandinnovationinurbanlogistics AT gohmark taqbinserviceexcellenceandinnovationinurbanlogistics

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