Making library Web sites usable: a LITA guide
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York [u.a.]
Neal-Schuman [u.a.]
2008
|
| Schriftenreihe: | LITA Guides
14 |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XV, 184 S. Ill. |
| ISBN: | 9781555706203 1555706207 |
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Datensatz im Suchindex
| _version_ | 1804137299119702016 |
|---|---|
| adam_text | Table of Contents
List of Figures
.............................................. ix
Preface
.................................................... xi
Acknowledgments
........................................... xv
1.
Usability for Library Web Sites
......................... 1
Tom Lehman and Terry Nikkei
Introduction
........................................... 1
What Is Usability?
...................................... 2
Usability in Libraries
.................................... 2
Building Effective Library Usability Programs
................ 3
Suggestions for Usability Beginners
........................ 4
Potential Pitfalls
........................................ 5
Conclusion
............................................ 6
References
............................................. 6
2.
Heuristics
............................................ 7
Hal P. Kirkwood, Jr.
Introduction
............................................ 7
Types of Heuristics
...................................... 7
Heuristic Evaluation
..................................... 12
Conclusion
............................................ 14
References
............................................. 14
Appendix 2A: Heuristic Evaluation Form
.................... 17
3.
Surveys
............................................... 19
Tom Lehman
Introduction
........................................... 19
Reasons for Doing Surveys
............................... 19
Advantages and Disadvantages of Surveys
................... 20
Steps in Survey Design
................................... 20
Making Library Web Sites Usable:
A LITA
Guide
Conclusion
............................................ 27
References
............................................. 27
4.
Focus Group Interviews
.............................. 29
Megan Johnson
Introduction
........................................... 29
Determining Your Purpose and Budget
..................... 31
Selecting Participants
.................................... 31
Developing Relevant Questions
........................... 32
Scheduling and Facilitating the Meeting
..................... 33
Analyzing the Results
.................................... 34
Conclusion
............................................ 35
References
............................................. 35
Helpful Web Sites
....................................... 35
5.
Card Sorting
.......................................... 37
Terry Nikkei and Shelley McKibbon
Introduction
........................................... 37
Process
............................................... 37
Methodology
........................................... 38
Case Study: Dalhousie University
.......................... 40
Conclusion
............................................ 42
6.
Paper Prototypes
...................................... 43
Nora Dimmock
Introduction
........................................... 43
Paper Prototype Design
.................................. 45
Usability Testing with Paper Prototypes
..................... 46
Presenting Results
...................................... 49
Conclusion
............................................ 50
References
............................................. 50
7.
Usability Testing
...................................... 53
Tom Lehman
Introduction
........................................... 53
Preparing for the Usability Test
............................ 53
Conducting the Usability Test
............................. 58
Tips for Effective Moderation
............................. 58
Analyzing the Results
.................................... 59
Conclusion
............................................ 60
References
............................................. 60
Table
of Contents
8.
Web Server Logs Analysis
.............................. 61
Michelle Dalmau and Juliet L. Hardesty
Introduction
........................................... 61
Advantages and Disadvantages of Transaction Logs Analysis
.... 62
Alternatives to Transaction Logs Analysis
.................... 63
Case Study: Indiana University Libraries
.................... 65
Conclusion
............................................ 73
References
............................................. 74
9.
Attracting Users for Testing
............................ 77
Michael Yunkin
Introduction
........................................... 77
Institutional Review Boards and Recruitment
................. 77
Marketing Like a Business
................................ 77
Working with Others to Attract Subjects
..................... 80
Incentives
............................................. 82
Location and Scheduling
................................. 84
Conclusion
............................................ 84
10.
Low-Cost Usability Recording
......................... 85
Martin
Courtois
Introduction
........................................... 85
About HyperCam
....................................... 86
Configuring HyperCam
.................................. 86
About Microphones
..................................... 91
Using HyperCam
....................................... 96
Playback
.............................................. 97
Analyzing Results
....................................... 98
Conclusion
............................................ 98
Reference
.............................................. 99
11.
Communicating Usability Results Effectively
............ 101
В
renda
Reeb
Introduction
........................................... 101
Types of Results and Findings
............................. 101
Choosing a Report Format
................................ 102
Recording a Description of Each Test Session
................ 104
Educating Staff about Usability Techniques
.................. 104
Instructional Material for Usability
......................... 105
Conclusion
............................................ 106
References
............................................. 106
Making Library Web Sites Usable:
A LITA
Guide
12.
Usability Case Study: Purdue University Libraries
....... 107
Hal P. Kirkwood, Jr.
Context
............................................... 107
The Testing
............................................ 107
Findings
.............................................. 109
Communicating with the Webmasters
....................... 110
Underlying Infrastructure
................................. 110
Prototypes
............................................. 110
Final Redesign
......................................... 110
Conclusion
............................................
Ill
13.
Usability Case Study: University of Virginia
............. 113
Leslie Johnston
Context
............................................... 113
Process
............................................... 114
2005
Review of Usability Procedures
....................... 115
Conclusion
............................................ 117
References
............................................. 117
14.
Usability Case Study: Wright State University
........... 119
Vishwam Annam and Alison Aldrich
Context
............................................... 119
The Testing
............................................ 120
Findings
.............................................. 121
Conclusion
............................................ 123
References
............................................. 123
Web Sites Tested
........................................ 123
Appendix 14A: Script
................................... 124
15.
Usability Case Study: Clinton-Macomb Public Library
... 125
Julianne
Morían
Context
............................................... 125
The Challenge
.......................................... 125
Planning Phase
......................................... 126
User Testing
........................................... 128
Redesign Phase
......................................... 132
Findings
.............................................. 132
Conclusion
............................................ 134
References
............................................. 135
Appendix 15A: User Testing Script
........................ 136
Table
of Contents
16.
Usability Case Study: The MITRE Corporation
........... 137
Stacy
Surla
Context
............................................... 137
The Redesign of the MITRE Digital Library
................. 139
User-Centered Design
................................... 139
Digital Library-Specific Challenges
......................... 149
Conclusion
............................................ 155
17.
Usability Case Study: NASA Goddard Library
........... 157
Andrea Japzon and Kathleen McGlaughlin
Context
............................................... 157
The Challenge
.......................................... 158
Process
............................................... 159
Findings
.............................................. 161
Conclusion
............................................ 165
Appendix 17A: Usability Test Guide
....................... 168
Bibliography
............................................... 171
About the Editors and Contributors
............................ 177
Index
..................................................... 181
|
| adam_txt |
Table of Contents
List of Figures
. ix
Preface
. xi
Acknowledgments
. xv
1.
Usability for Library Web Sites
. 1
Tom Lehman and Terry Nikkei
Introduction
. 1
What Is Usability?
. 2
Usability in Libraries
. 2
Building Effective Library Usability Programs
. 3
Suggestions for Usability Beginners
. 4
Potential Pitfalls
. 5
Conclusion
. 6
References
. 6
2.
Heuristics
. 7
Hal P. Kirkwood, Jr.
Introduction
. 7
Types of Heuristics
. 7
Heuristic Evaluation
. 12
Conclusion
. 14
References
. 14
Appendix 2A: Heuristic Evaluation Form
. 17
3.
Surveys
. 19
Tom Lehman
Introduction
. 19
Reasons for Doing Surveys
. 19
Advantages and Disadvantages of Surveys
. 20
Steps in Survey Design
. 20
Making Library Web Sites Usable:
A LITA
Guide
Conclusion
. 27
References
. 27
4.
Focus Group Interviews
. 29
Megan Johnson
Introduction
. 29
Determining Your Purpose and Budget
. 31
Selecting Participants
. 31
Developing Relevant Questions
. 32
Scheduling and Facilitating the Meeting
. 33
Analyzing the Results
. 34
Conclusion
. 35
References
. 35
Helpful Web Sites
. 35
5.
Card Sorting
. 37
Terry Nikkei and Shelley McKibbon
Introduction
. 37
Process
. 37
Methodology
. 38
Case Study: Dalhousie University
. 40
Conclusion
. 42
6.
Paper Prototypes
. 43
Nora Dimmock
Introduction
. 43
Paper Prototype Design
. 45
Usability Testing with Paper Prototypes
. 46
Presenting Results
. 49
Conclusion
. 50
References
. 50
7.
Usability Testing
. 53
Tom Lehman
Introduction
. 53
Preparing for the Usability Test
. 53
Conducting the Usability Test
. 58
Tips for Effective Moderation
. 58
Analyzing the Results
. 59
Conclusion
. 60
References
. 60
Table
of Contents
8.
Web Server Logs Analysis
. 61
Michelle Dalmau and Juliet L. Hardesty
Introduction
. 61
Advantages and Disadvantages of Transaction Logs Analysis
. 62
Alternatives to Transaction Logs Analysis
. 63
Case Study: Indiana University Libraries
. 65
Conclusion
. 73
References
. 74
9.
Attracting Users for Testing
. 77
Michael Yunkin
Introduction
. 77
Institutional Review Boards and Recruitment
. 77
Marketing Like a Business
. 77
Working with Others to Attract Subjects
. 80
Incentives
. 82
Location and Scheduling
. 84
Conclusion
. 84
10.
Low-Cost Usability Recording
. 85
Martin
Courtois
Introduction
. 85
About HyperCam
. 86
Configuring HyperCam
. 86
About Microphones
. 91
Using HyperCam
. 96
Playback
. 97
Analyzing Results
. 98
Conclusion
. 98
Reference
. 99
11.
Communicating Usability Results Effectively
. 101
В
renda
Reeb
Introduction
. 101
Types of Results and Findings
. 101
Choosing a Report Format
. 102
Recording a Description of Each Test Session
. 104
Educating Staff about Usability Techniques
. 104
Instructional Material for Usability
. 105
Conclusion
. 106
References
. 106
Making Library Web Sites Usable:
A LITA
Guide
12.
Usability Case Study: Purdue University Libraries
. 107
Hal P. Kirkwood, Jr.
Context
. 107
The Testing
. 107
Findings
. 109
Communicating with the Webmasters
. 110
Underlying Infrastructure
. 110
Prototypes
. 110
Final Redesign
. 110
Conclusion
.
Ill
13.
Usability Case Study: University of Virginia
. 113
Leslie Johnston
Context
. 113
Process
. 114
2005
Review of Usability Procedures
. 115
Conclusion
. 117
References
. 117
14.
Usability Case Study: Wright State University
. 119
Vishwam Annam and Alison Aldrich
Context
. 119
The Testing
. 120
Findings
. 121
Conclusion
. 123
References
. 123
Web Sites Tested
. 123
Appendix 14A: Script
. 124
15.
Usability Case Study: Clinton-Macomb Public Library
. 125
Julianne
Morían
Context
. 125
The Challenge
. 125
Planning Phase
. 126
User Testing
. 128
Redesign Phase
. 132
Findings
. 132
Conclusion
. 134
References
. 135
Appendix 15A: User Testing Script
. 136
Table
of Contents
16.
Usability Case Study: The MITRE Corporation
. 137
Stacy
Surla
Context
. 137
The Redesign of the MITRE Digital Library
. 139
User-Centered Design
. 139
Digital Library-Specific Challenges
. 149
Conclusion
. 155
17.
Usability Case Study: NASA Goddard Library
. 157
Andrea Japzon and Kathleen McGlaughlin
Context
. 157
The Challenge
. 158
Process
. 159
Findings
. 161
Conclusion
. 165
Appendix 17A: Usability Test Guide
. 168
Bibliography
. 171
About the Editors and Contributors
. 177
Index
. 181 |
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| series | LITA Guides |
| series2 | LITA Guides |
| spelling | Lehman, Tom Verfasser aut Making library Web sites usable a LITA guide Tom Lehman and Terry Nikkel New York [u.a.] Neal-Schuman [u.a.] 2008 XV, 184 S. Ill. txt rdacontent n rdamedia nc rdacarrier LITA Guides 14 Includes bibliographical references and index Library Web sites / Design Library Web sites / United States / Case studies Library Web sites Design Library Web sites United States Case studies Gestaltung (DE-588)4157139-3 gnd rswk-swf Web-Seite (DE-588)4356308-9 gnd rswk-swf Bibliothek (DE-588)4006439-6 gnd rswk-swf Benutzerfreundlichkeit (DE-588)4005541-3 gnd rswk-swf USA USA (DE-588)4078704-7 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content USA (DE-588)4078704-7 g Bibliothek (DE-588)4006439-6 s Web-Seite (DE-588)4356308-9 s Gestaltung (DE-588)4157139-3 s Benutzerfreundlichkeit (DE-588)4005541-3 s DE-604 Nikkel, Terry Verfasser aut LITA Guides 14 (DE-604)BV004206420 14 Digitalisierung BSBMuenchen application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016264562&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Lehman, Tom Nikkel, Terry Making library Web sites usable a LITA guide LITA Guides Library Web sites / Design Library Web sites / United States / Case studies Library Web sites Design Library Web sites United States Case studies Gestaltung (DE-588)4157139-3 gnd Web-Seite (DE-588)4356308-9 gnd Bibliothek (DE-588)4006439-6 gnd Benutzerfreundlichkeit (DE-588)4005541-3 gnd |
| subject_GND | (DE-588)4157139-3 (DE-588)4356308-9 (DE-588)4006439-6 (DE-588)4005541-3 (DE-588)4078704-7 (DE-588)4522595-3 |
| title | Making library Web sites usable a LITA guide |
| title_auth | Making library Web sites usable a LITA guide |
| title_exact_search | Making library Web sites usable a LITA guide |
| title_exact_search_txtP | Making library Web sites usable a LITA guide |
| title_full | Making library Web sites usable a LITA guide Tom Lehman and Terry Nikkel |
| title_fullStr | Making library Web sites usable a LITA guide Tom Lehman and Terry Nikkel |
| title_full_unstemmed | Making library Web sites usable a LITA guide Tom Lehman and Terry Nikkel |
| title_short | Making library Web sites usable |
| title_sort | making library web sites usable a lita guide |
| title_sub | a LITA guide |
| topic | Library Web sites / Design Library Web sites / United States / Case studies Library Web sites Design Library Web sites United States Case studies Gestaltung (DE-588)4157139-3 gnd Web-Seite (DE-588)4356308-9 gnd Bibliothek (DE-588)4006439-6 gnd Benutzerfreundlichkeit (DE-588)4005541-3 gnd |
| topic_facet | Library Web sites / Design Library Web sites / United States / Case studies Library Web sites Design Library Web sites United States Case studies Gestaltung Web-Seite Bibliothek Benutzerfreundlichkeit USA Fallstudiensammlung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016264562&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV004206420 |
| work_keys_str_mv | AT lehmantom makinglibrarywebsitesusablealitaguide AT nikkelterry makinglibrarywebsitesusablealitaguide |