Trust and culture: conceptualization and intercultural training implications in German-Arab business relationships
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Aachen
Shaker
2010
|
| Schriftenreihe: | Berichte aus der Sozialwissenschaft
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Literaturangaben |
| Beschreibung: | XIV, 193 S. 21 cm, 311 gr. |
| ISBN: | 9783832292515 |
Internformat
MARC
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Datensatz im Suchindex
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| adam_text |
IX TABLE OF CONTENTS RESEARCH ON TRUST AND CULTURE 1 1.1 RELEVANCE OF
TRUST IN BUSINESS RELATIONSHIPS 1 1.2 DEVELOPMENT OF TRUST RESEARCH 2
1.3 DEFINITIONS AND CONCEPTS OF TRUST 5 1.3.1 INTRODUCTION 5 1.3.2
INTERPERSONAL AND IMPERSONAL TRUST 9 1.3.3 TRUST AS A MULTIDIMENSIONAL
CONSTRUCT 9 1.3.4 TRANSFORMATIONAL CONCEPTS OF TRUST 10 1.3.5 IMPLICIT
TRUST THEORY OF MARTIN SCHWEER 11 1.4 TRUST IN AN INTERCULTURAL CONTEXT
12 1.4.1 OVERCOMING THE 'TRUST DILEMMA' 13 1.4.2 RESEARCH STATUS 14
1.4.3 SUMMARY 18 1.5 TRUST RESEARCH IN THE GERMAN-ARAB CONTEXT 18 1.6
MAJOR CURRENT TRENDS IN TRUST RESEARCH - A SNAPSHOT 19 THE RESEARCH
PROJECT 23 2.1 RESEARCH CONCEPT 23 2.1.1 RESEARCH QUESTIONS 23 2.1.2
INTERCULTURALITY 23 2.1.3 METHODOLOGY 24 2.1.4 ACCESS TO THE FIELD 26
2.2 THE TARGET GROUP 27 2.3 DATA 29 2.3.1 THE INTERVIEWS 29 2.3.2 THE
COUNTRY PROFILES 30 2.4 ANALYSIS OF THE INTERVIEWS 31 2.5 QUALITY
CRITERIA 32 2.5.1 OBJECTIVITY 33 2.5.2 INTER-RATER RELIABILITY 33 2.5.3
RELIABILITY 34 2.5.4 VALIDITY 34 2.5.5 QUALITY ASSURANCE 35
BIBLIOGRAFISCHE INFORMATIONEN HTTP://D-NB.INFO/1004725426 DIGITALISIERT
DURCH 2.5.6 INTER-SUBJECTIVE COMPREHENSIBILLTY 35 3. TRUST CONCEPTS IN
THE INTERVIEWS 36 3.1 TRUST SEMANTICS 36 3.1.1 GERMAN PERSPECTIVE 36
3.1.2 ARAB PERSPECTIVE 37 3.2 TRUST SPHERES 38 3.3 TRUST CONTEXT 38 3.4
SUMMARY 39 3.5 TRUST, NO TRUST, AND DISTRUST IN THE INTERVIEWS 40 4.
TRUST PROTOTYPES IN THE INTERVIEWS 43 4.1 PROTOTYPES: A SHORT
INTRODUCTION 43 4.2 IDENTIFIED TRUST PROTOTYPES 45 4.2.1 SHEER
RELIABILITY-BASED TRUST 45 4.2.2 FRIENDSHIP-BASED TRUST 47 4.2.3 FAMILY-
AND KINSHIP-BASED TRUST 48 4.3 SUMMARY 49 4.4 PROTOTYPE DYNAMISM,
SHIFTING, AND SWITCHING 50 5. TRUST DETERMINANTS 53 5.1 MACRO LEVEL:
FRAMEWORK FACTORS 54 5.1.1 BUSINESS ENVIRONMENT AND INSTITUTIONAL
FRAMEWORK 54 5.1.2 ROLE OF KINSHIP AND FAMILY 59 5.2 MESO LEVEL:
CONTEXTUAL FACTORS 59 5.2.1 INTER- VERSUS INTRA-ORGANIZATIONAL CONTEXT
60 5.2.2 PRIVATE VERSUS BUSINESS CONTEXT 60 5.2.3 SOCIAL RELATIONSHIPS
61 5.3 MICRO LEVEL: INDIVIDUAL AND INTERACTION FACTORS 61 5.3.1
RELIABILITY 61 5.3.2 TIME AND FREQUENCY OF CONTACTS 62 5.3.3 RECIPROCITY
63 5.3.4 HONESTY 63 5.3.5 RESPECT, INTERCULTURAL KNOWLEDGE AND CULTURAL
ADAPTION .64 5.3.6 EMOTIONS, SYMPATHY AND FIRST IMPRESSIONS 66 5.3.7
TRUST DISPOSITION 68 5.3. 5.3.9 EXPECTATIONS AND STEREOTYPES 69 5.3.10
TRUST-PREVENTING FACTORS 71 6. HOW CULTURE-BOUND IS TRUST? 74 6.1
METHODOLOGICAL REFLECTIONS 74 6.2 SIMILARITIES AND DIFFERENCES BETWEEN
THE GERMAN AND ARAB INTERVIEW PARTNERS 78 6.3 CONCLUSIONS 81 7. TRANSFER
OF THE RESEARCH FINDINGS INTO PRACTICE 84 7.1 INTERCULTURAL TRUST
TRAINING 84 7.1.1 PRELIMINARY CONSIDERATIONS 84 7.1.2 CONCEPT OF CULTURE
AND ETHICAL PRINCIPLES 85 7.1.3 THE CHALLENGE OF DIFFERENTIATION IN
INTERCULTURAL TRAININGS 88 7.2 TRAINING OBJECTIVES 90 7.3 DESIGNING THE
WORKSHOP 92 7.4 TRAINING PARTICIPANTS 94 7.5 IMPLEMENTATION OF THE
TRAINING 95 7.5.1 COGNITIVE BASIS OF TRUST 96 7.5.2 CULTURE-GENERAL ROLE
PLAY "FIRST MEETING' 97 7.5.3 IMPLEMENTATION OF THE ROLE PLAYS 99 7.5.4
WHO SHOULD ADAPT TO WHOM? 103 7.5.5 COGNITIVE BASIS'INTERCULTURAL
CONTEXT FACTORS' 105 7.5.6 ROLE PLAYS ON THE INTERCULTURAL CONTEXT
FACTORS OF TRUST DEVELOPMENT 106 7.6 EVALUATION OF THE TRAINING ON TRUST
DEVELOPMENT 112 7.6.1 DESCRIPTION OF THE EVALUATION INSTRUMENTS AND
PROCEDURE 114 7.6.2 EVALUATION RESULTS AND INTERPRETATION 121 8. SUMMARY
- CONCLUSIONS - LIMITATIONS 129 9 APPENDICES 133 APPENDIX 9.1
PRE-TRAINING EVALUATION TASK 13 APPENDIX 9.3 'CROSS-CHECK' OF THE
PROTOTYPE FINDINGS 145 9.3.1 TRUST QUESTIONNAIRE 145 9.3.2 'TRUST
CIRCLES' 146 APPENDIX 9.4 ROLE PLAYS WITH ROLE INSTRUCTIONS 147 9.4.1
ROLE PLAY DEALING WITH TRUST PROTOTYPES 'FIRST MEETING'. 148 9.4.2
ROLE PLAY 'CONFERENCE WELCOME' 163 9.4.3 ROLE PLAY'BIRTHDAY PRESENT' 168
9.4.4 ROLE PLAY 'VISA' 171 9.5 FEEDBACK QUESTIONNAIRE 173 BIBLIOGRAPHY
177 THE AUTHORS 193 XII |
| any_adam_object | 1 |
| author | Jammal, Elias Leistikow, Melanie Kilian-Yasin, Katharina |
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| author_sort | Jammal, Elias |
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| dewey-ones | 658 - General management |
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| dewey-search | 658.3124 |
| dewey-sort | 3658.3124 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| spelling | Jammal, Elias Verfasser (DE-588)12070417X aut Trust and culture conceptualization and intercultural training implications in German-Arab business relationships Elias Jammal ; Melanie Leistikow ; Katharina Kilian-Yasin Aachen Shaker 2010 XIV, 193 S. 21 cm, 311 gr. txt rdacontent n rdamedia nc rdacarrier Berichte aus der Sozialwissenschaft Literaturangaben Kulturkontakt (DE-588)4033569-0 gnd rswk-swf Mitarbeiterschulung (DE-588)4248043-7 gnd rswk-swf Geschäftsverbindung (DE-588)4314530-9 gnd rswk-swf Vertrauen (DE-588)4063290-8 gnd rswk-swf Deutschland (DE-588)4011882-4 gnd rswk-swf Arabische Staaten (DE-588)4068789-2 gnd rswk-swf Deutschland (DE-588)4011882-4 g Arabische Staaten (DE-588)4068789-2 g Geschäftsverbindung (DE-588)4314530-9 s Vertrauen (DE-588)4063290-8 s Mitarbeiterschulung (DE-588)4248043-7 s Kulturkontakt (DE-588)4033569-0 s DE-604 Leistikow, Melanie Verfasser aut Kilian-Yasin, Katharina Verfasser aut DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020774911&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Jammal, Elias Leistikow, Melanie Kilian-Yasin, Katharina Trust and culture conceptualization and intercultural training implications in German-Arab business relationships Kulturkontakt (DE-588)4033569-0 gnd Mitarbeiterschulung (DE-588)4248043-7 gnd Geschäftsverbindung (DE-588)4314530-9 gnd Vertrauen (DE-588)4063290-8 gnd |
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| title | Trust and culture conceptualization and intercultural training implications in German-Arab business relationships |
| title_auth | Trust and culture conceptualization and intercultural training implications in German-Arab business relationships |
| title_exact_search | Trust and culture conceptualization and intercultural training implications in German-Arab business relationships |
| title_full | Trust and culture conceptualization and intercultural training implications in German-Arab business relationships Elias Jammal ; Melanie Leistikow ; Katharina Kilian-Yasin |
| title_fullStr | Trust and culture conceptualization and intercultural training implications in German-Arab business relationships Elias Jammal ; Melanie Leistikow ; Katharina Kilian-Yasin |
| title_full_unstemmed | Trust and culture conceptualization and intercultural training implications in German-Arab business relationships Elias Jammal ; Melanie Leistikow ; Katharina Kilian-Yasin |
| title_short | Trust and culture |
| title_sort | trust and culture conceptualization and intercultural training implications in german arab business relationships |
| title_sub | conceptualization and intercultural training implications in German-Arab business relationships |
| topic | Kulturkontakt (DE-588)4033569-0 gnd Mitarbeiterschulung (DE-588)4248043-7 gnd Geschäftsverbindung (DE-588)4314530-9 gnd Vertrauen (DE-588)4063290-8 gnd |
| topic_facet | Kulturkontakt Mitarbeiterschulung Geschäftsverbindung Vertrauen Deutschland Arabische Staaten |
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