Quality Management:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English Romanian |
| Veröffentlicht: |
Wismar
Callidus, Verl. wiss. Publikationen
2008
|
| Schlagworte: | |
| Online-Zugang: | Inhaltstext Inhaltsverzeichnis |
| Beschreibung: | Aus dem Rumän. übers. |
| Beschreibung: | 241 S. graph. Darst. 210 mm x 148 mm |
| ISBN: | 9783940677501 |
Internformat
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Datensatz im Suchindex
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| adam_text |
CONTENTS FOREWORD 8 CHAPTER I. QUALITY. DEFINITIONS AND BASIC CONCEPTS
11 1.1 THE ORGANIZATION. THE INTERNAL AND EXTERNAL ENVIRONMENT OF THE
ORGANIZATION 12 1.2 THE IMPORTANCE OF QUALITY WITHIN THE CURRENT
ECONOMIC CONTEXT 19 1.3 QUALITY. SHORT HISTORY AND DEFINITION 23 1.3.1
SYSTEMS FOR INSPECTION OR ASSESSING CONFORMITY 26 1.3.2 QUALITY CONTROL
SYSTEMS 26 1.3.3 SYSTEMS OF QUALITY ASSURANCE 26 1.3.4 QUALITY
MANAGEMENT SYSTEMS 29 1.4 CONCERNS REGARDING THE PEOPLE IN CHARGE OF
QUALITY FOR THE DEVELOPMENT OF THE QUALITY SYSTEMS AND TECHNIQUES 31
1.4.1 AN APPROACH TO QUALITY BY W. EDWARDS DEMING 32 1.4.2 AN APPROACH
TO QUALITY BY JOSEPH M. JURAN 33 1.4.3 AN APPROACH TO QUALITY BY ARMAND
V. FEIGENBAUM 34 1.4.4 AN APPROACH TO QUALITY BY PHILIP CROSBY 35 1.4.5
AN APPROACH TO QUALITY BY KAOURU ISHIKAWA 36 1.4.6 AN APPROACH TO
QUALITY BY GENICHI TAGUCHI 38 1.4.7 QUALITY IMPROVEMENT IN SIGHEO
SHINGO'S OPINION 40 1.4.8 AN APPROACH TO QUALITY BY CLAUS MOLLER 40 1.5
INTERNAL AND EXTERNAL ORGANIZATIONAL FACTORS THAT INFLUENCE QUALITY 41
1.5.1 THE INFLUENCE OF ENVIRONMENTAL FACTORS AND THEIR PARTNERSHIP OF
THE ORGANIZATION 41 .1 THE MARKET FACTORS AND THE CLIENTS 41 .2
TECHNICAL AND TECHNOLOGICAL FACTORS 43 .3 THE FACTORS OF THE SUPPLIERS'
ENVIRONMENT 43 .5.1.4 COMPETITTON FACTORS 44 .5 LEGAL FACTORS 44 .6
ECONOMIC FACTORS 46 .7 EDUCATIONAL FACTORS FOR HUMAN RESOURCES 46 .
BIBLIOGRAFISCHE INFORMATIONEN HTTP://D-NB.INFO/990909506 DIGITALISIERT
DURCH CHAPTER 2. QUALITY MANAGEMENT. FUNDAMENTAL PRINCIPLES AND ELEMENTS
69 2.1 VISION, MISSION, POLICY AND COMMITMENT 70 2.1.1 THE CONCEPT OF
QUALITY POLICY AND ITS RELATIONSHIP WITH ORGANIZATIONAL POLICY 72 2.2
ORGANIZATIONAL CULTURE AND QUALITY 74 2.3 PRINCIPLES OF QUALITY
MANAGEMENT 78 2.3.1 CLIENT-ORIENTED APPROACH 79 2.3.2 LEADERSHIP 81
2.3.3 EMPLOYEE INVOLVEMENT 82 2.3.4 PROCESS-BASED APPROACH 83 2.3.5
SYSTEMIC APPROACH 84 2.3.6 CONTINUOUS IMPROVEMENT 85 2.3.7 INFORMATION
AND DATA-BASED DECISION MAKING 86 2.3.8 "WIN-WIN" RELATIONSHIP WITH
SUPPLIERS 87 CHAPTER 3. QUALITY AND ENVIRONMENT PATTERNS 89 3.1
INTRODUCTION 90 3.2 THE ISO 9000:2000 QUALITY MANAGEMENT STANDARDS 90
3.2.1 THE ISO 9000:2000 STANDARD 92 3.2.1.1 THE STRUCTURE OF THE ISO
9000:2000 STANDARD 92 3.2.1.2 CONCEPTUAL RELATIONSHIPS AND GRAPHIC
REPRESENTATION OF ISO 9000:2000 TERMINOLOGY 92 3.2.2 THE ISO 9001:2000
STANDARD 99 3.2.3 THE ISO 9004:2000 STANDARD. REQUIREMENTS, COMMENTS,
CASE STUDIES 102 3.2.3.1 THE ISO 9004:2000 - AN OVERVIEW 102 3.2.3.2 THE
QUALITY MANAGEMENT SYSTEM 103 3.2.3.2.1 QUALITY MANAGEMENT SYSTEM
DOCUMENTATION 104 3.2.3.2.2 DOCUMENT CONTROL 104 3.2.3.2.3 RECORDS
CONTROL 105 3.2.3.3 MANAGEMENT RESPONSIBILITY 106 3.2.3.3.1 MANAGEMENT
COMMITMENT 107 3.2.3.3.2 FOCUSING ON THE CUSTOMER 107 3.2.3.3.3 QUALITY
POLICY 109 3.2.3.3. 3.2.3.5.1 PRODUCT REALIZATION PLANNING 125 3.2.3.5.2
PROCESSES RELATED TO CUSTOMER RELATIONSHIP 126 3.2.3.5.3 DESIGN AND
DEVELOPMENT 117 3.2.3.5.4 SUPPLY '32 3.2.3.5.5 SERVICE PRODUCTION AND
SUPPLY 137 3.2.3.5.6 THE CONTROL OF MONITORING AND MEASURING DEVICES 141
3.2.3.6 MEASUREMENT, ANALYSIS AND IMPROVEMENT 142 3.2.3.6.1 MONITORING
AND MEASUREMENTS 143 3.2.3.6.2 CONTROLLING NONCONFORMANCE 146 3.2.3.6.3
DATA ANALYSIS 147 3.2.3.6.4 IMPROVEMENT 148 3.3 THE ISO 14000 STANDARD
SERIES FOR ENVIRONMENTAL MANAGEMENT 150 3.3.1 ENVIRONMENTAL MANAGEMENT
AND THE ISO 14000 STANDARD SERIES 150 3.3.2 INTEGRATED SYSTEMS - QUALITY
AND ENVIRONMENT 152 3.3.3 IMPLEMENTING THE COMMUNITY SYSTEM OF
ENVIRONMENTAL MANAGEMENT AND AUDIT 156 3.4 THE QS-9000 STANDARD 160 3.5
THE VDA STANDARD 162 3.6 THE ISO 16949 STANDARD 163 3.7 THE HACCP MODEL
164 3.7.1 DESCRIPTION OF TERMS AND CONCEPTS OCCURRING IN THE HACCP
SYSTEM 164 3.7.2 REFERENCE DOCUMENTS 167 3.7.3 PRINCIPLES OF THE HACCP
STRUCTURE 168 3.7.4 THE HACCP PROCESS 168 3.8 THE BS 8800:1996 STANDARD
FOR OCCUPATIONAL HEALTH AND SAFETY MANAGEMENTSYSTEMS 168 3.9 PATTERNS OF
BUSINESS EXCELLENCE 170 3.9.1 EUROPEAN QUALITY PRIIE 172 3.9.1.1
FUNDAMENTAL EXCELLENCE CONCEPTS (ACCORDING TO THE EFQM MODEL) 172
3.9.1.2 EVALUATION AND QUALIFICATION PROCEDURE 173 3.9.1.3 BASIC
CRITERIA FOR THE EUROPEAN QUALITY PRIZE - LARGE ENTERPRISE 173 3.9.1.
3.9.6.3.1 CRITERIA REGARDING THE "DETERMINATION FACTORS" 185 3.9.6.3.2
CRITERIA REFERRING TO "RESULTS" 186 CHAPTER 4. IMPLEMENTING THE QUALITY
MANAGEMENT SYSTEM 191 4.1 THE MANAGEMENT OF ORGANIZATIONAL CHANGE 192
4.2 IMPLEMENTING QUALITY MANAGEMENT 196 4.2.1 QUALITY MANAGEMENT AND
CHANGE 196 4.2.2 IMPLEMENTING QUALITY MANAGEMENT 197 4.3 ORGANIZATION
FOR QUALITY 206 4.3.1 THE QUALITY MANAGER 207 4.3.2 EXECUTIVE COMMITTEES
AND TEAMS 207 4.3.3 QUALITY AND PROCESS IMPROVEMENT TEAMS 209 4.3.3.1
TEAM SELECTION AND MANAGEMENT 209 4.3.3.2 TEAM OBJECTIVES 209 4.3.3.3
TEAM MEETINGS 210 4.3.3.4 TEAM TASKS 210 4.3.3.5 TEAM DYNAMICS 210
4.3.3.6 TEAM RESULTS AND ANALYSES 210 4.3.4 QUALITY CIRCLES OR KAIZEN
TEAMS 210 4.3.4.1 THE STRUCTURE OF QUALITY CIRCLES 211 4.3.4.2 TRAINING
QUALITY CIRCLE LEADERS AND MEMBERS 212 4.3.3.3 QUALITY CIRCLE/KAIZEN
TEAM ACTIVITY 212 4.3.5 DEPARTMENTAL PURPOSE ANALYSIS 212 CHAPTER 5.
QUALITY SYSTEMS AUDIT AND CERTIFICATION 215 5.1 QUALITY EVALUATION 216
5.2 QUALITY AUDIT 216 5.3 QUALITY CERTIFICATION 220 5.3.1 TUEV RHEINLAND
BERLIN BRANDENBURG CERTIFICATION 222 5.3.1.1 TUEV RHEINLAND BERLIN
BRANDENBURG- BRIEF DESCRIPTION 222 5.3.1.2 TUEV RHEINLAND BERLIN
BRANDENBURG - CERTIFICATION PROCESS 222 5.3.2 SIMTEX-OC CERTIFICATION
224 5.3.3 ROMANIAN AUTO REGISTRY (RAR) CERTIFICATION 226 5.3.3. |
| any_adam_object | 1 |
| author | Oprean, Constantin 1948- Kifor, Claudiu Vasile 1970- |
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| bvnumber | BV035241358 |
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| dewey-full | 658.4013 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
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| dewey-sort | 3658.4013 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| illustrated | Illustrated |
| indexdate | 2024-09-06T00:15:29Z |
| institution | BVB |
| isbn | 9783940677501 |
| language | English Romanian |
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| physical | 241 S. graph. Darst. 210 mm x 148 mm |
| publishDate | 2008 |
| publishDateSearch | 2008 |
| publishDateSort | 2008 |
| publisher | Callidus, Verl. wiss. Publikationen |
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| spelling | Oprean, Constantin 1948- Verfasser (DE-588)136868606 aut Managementul calităţii Quality Management Constantin Oprean ; Claudiu Vasile Kifor. [Transl. by: Eva Nicoleta Burdusel] Wismar Callidus, Verl. wiss. Publikationen 2008 241 S. graph. Darst. 210 mm x 148 mm txt rdacontent n rdamedia nc rdacarrier Aus dem Rumän. übers. Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 s DE-604 Kifor, Claudiu Vasile 1970- Verfasser (DE-588)136868843 aut text/html http://deposit.dnb.de/cgi-bin/dokserv?id=3168195&prov=M&dok_var=1&dok_ext=htm Inhaltstext DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017047143&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Oprean, Constantin 1948- Kifor, Claudiu Vasile 1970- Quality Management Qualitätsmanagement (DE-588)4219057-5 gnd |
| subject_GND | (DE-588)4219057-5 |
| title | Quality Management |
| title_alt | Managementul calităţii |
| title_auth | Quality Management |
| title_exact_search | Quality Management |
| title_full | Quality Management Constantin Oprean ; Claudiu Vasile Kifor. [Transl. by: Eva Nicoleta Burdusel] |
| title_fullStr | Quality Management Constantin Oprean ; Claudiu Vasile Kifor. [Transl. by: Eva Nicoleta Burdusel] |
| title_full_unstemmed | Quality Management Constantin Oprean ; Claudiu Vasile Kifor. [Transl. by: Eva Nicoleta Burdusel] |
| title_short | Quality Management |
| title_sort | quality management |
| topic | Qualitätsmanagement (DE-588)4219057-5 gnd |
| topic_facet | Qualitätsmanagement |
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