Showing 1 - 5 results of 5 for search 'Grubbs, M. Ray', query time: 0.03s Refine Results
In addition to media from the THWS, media from other Bavarian libraries are also displayed.
These are marked with the "Interlibrary loan" label and can be ordered by clicking on them.
  1. 1
    Clienting für Banker Kundenservice als strategischer Erfolgsfaktor in Banken

    Clienting für Banker Kundenservice als strategischer Erfolgsfaktor in Banken by Grubbs, M. Ray, Reidenbach, R. Eric

    Published 1995
    Indexes
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  2. 2
    Clienting für Banker Kundenservice als strategischer Erfolgsfaktor in Banken

    Clienting für Banker Kundenservice als strategischer Erfolgsfaktor in Banken by Grubbs, M. Ray

    Published 1995
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  3. 3
    Winning banks managing service quality for customer satisfaction

    Winning banks managing service quality for customer satisfaction by Grubbs, M. Ray, Reidenbach, R. Eric

    Published 1989
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  4. 4
    Developing new banking products a manager's guide

    Developing new banking products a manager's guide by Reidenbach, R. Eric, Grubbs, M. Ray

    Published 1987
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  5. 5
    Customer service renaissance lessons from the banking wars

    Customer service renaissance lessons from the banking wars by Grubbs, M. Ray, Reidenbach, R. Eric

    Published 1991
    Indexes
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