Cases in human resource management in hospitality:
"Cases in Human Resource Management in Hospitality is the first textbook to provide educators with a comprehensive set of cases in human resource management, covering many segments of the hospitality industry. From shorter cases with one problem, to longer cases with several problems, this book...
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Upper Saddle River
Pearson Prentice Hall
2005
|
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Zusammenfassung: | "Cases in Human Resource Management in Hospitality is the first textbook to provide educators with a comprehensive set of cases in human resource management, covering many segments of the hospitality industry. From shorter cases with one problem, to longer cases with several problems, this book can be used by students in various courses and at different educational levels, applying concepts to actual settings in the hospitality field. Each case unfolds into a story that addresses human resources issues that managers must solve."--BOOK JACKET. |
Beschreibung: | XV, 439 S. |
ISBN: | 9780131119833 0131119834 |
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Datensatz im Suchindex
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adam_text | Titel: Cases in human resource management in hospitality
Autor: Gilmore, Shirley
Jahr: 2005
Contents
For information about all Prentice Hall Hospitality Management and Culinary Arts
titles visit: www.prenhall.com/pineapple
Preface xi
Introduction: How to Prepare for Case Study Discussion xiii
PARTI Restaurants
Fine Dining
Actuall 3
The Dynasty Inn 9
The Italiano 15
Le Talbooth 21
Michelangelo s 27
Casual Dining
Antonio s Bar and Restaurant 32
The Cardinal Grill 38
Central City Burgers 42
CLG Management 48
The Copperfield Corporation 55
Deno s Restaurant Chain 60
El Chico s House 65
vii
... Contents
Fish N More 71
Garden View 78
Julio s Mexican Restaurant 83
The Sheffield Diner 87
The South-40 Family Restaurant 91
The Uptown Grille 96
Quick Service
Chow s Express 103
House of Fine Pizza 107
Rockin Robbins 114
Part 2 Hotels
General
The Caribbean Executive Inn 121
The Dream Hotel 126
Home Place 131
The Kenyatta Hotel 136
The Powers Hotel 141
Redfield Hotels Worldwide 145
The Viking Hotel 148
Full Service
The Gabon Inn 162
The Harrington Hotel 170
The Lakeside Inn 175
Rooms
The Bridgeport Inn ,g2
The Fairfax Hotel , 87
Contents ix
The Riverfront Inn and Convention Center 192
The Suite Hotel 198
Food and Beverage
The Bern Hotel 204
The Britton Hotel 213
The Embassy Hotel 219
The Oak Tree Hotel 225
The Palm View Hotel 235
PART3 Country Clubs
Cedar River Golf and Country Club 243
Jakarta Country Club 249
Prairie Creek Country Club 254
West Oaks Golf and Country Club 259
PART 4 Business and Industry
Ambassador Manufacturing In-Plant Cafeteria 267
BiDesign Dining Services 270
Food Service Management Corporation 275
Kirkwood Foods 280
Optimum Catering Company 284
PART 5 Healthcare
Apple Valley Retirement Community 291
Broadview Medical Center 299
City Medical Center Food Service 306
Culver Community Medical Center 314
Forest Lake Hospital Foodservice Department 318
„ Contents
Lake Regional Hospital 321
Memorial Medical Center Foodservice Department 329
Walnut Hill Retirement Community 339
PART 6 University/CoUege/PubUc Schools
Brookes University Residence Dining Services 349
Greenhill Student Center 352
Kalamazoo University 372
North Central State University Campus Dining Services 375
Rocky Mountain University 385
Twin City Schools Food Service 388
University Memorial Center 395
Wellman State University 403
PART 7 Other Facilities
Buy-Lo Supermarket Bakery 413
Crystal Lake Resort 417
Department of International Relations and Tourism 421
Drake and Taylor 427
Vacation Time Resort 434
Contributors
439
|
adam_txt |
Titel: Cases in human resource management in hospitality
Autor: Gilmore, Shirley
Jahr: 2005
Contents
For information about all Prentice Hall Hospitality Management and Culinary Arts
titles visit: www.prenhall.com/pineapple
Preface xi
Introduction: How to Prepare for Case Study Discussion xiii
PARTI Restaurants
Fine Dining
Actuall 3
The Dynasty Inn 9
The Italiano 15
Le Talbooth 21
Michelangelo's 27
Casual Dining
Antonio's Bar and Restaurant 32
The Cardinal Grill 38
Central City Burgers 42
CLG Management 48
The Copperfield Corporation 55
Deno's Restaurant Chain 60
El Chico's House 65
vii
. Contents
Fish N More 71
Garden View 78
Julio's Mexican Restaurant 83
The Sheffield Diner 87
The South-40 Family Restaurant 91
The Uptown Grille 96
Quick Service
Chow's Express 103
House of Fine Pizza 107
Rockin' Robbins 114
Part 2 Hotels
General
The Caribbean Executive Inn 121
The Dream Hotel 126
Home Place 131
The Kenyatta Hotel 136
The Powers Hotel 141
Redfield Hotels Worldwide 145
The Viking Hotel 148
Full Service
The Gabon Inn 162
The Harrington Hotel 170
The Lakeside Inn 175
Rooms
The Bridgeport Inn ,g2
The Fairfax Hotel , 87
Contents ix
The Riverfront Inn and Convention Center 192
The Suite Hotel 198
Food and Beverage
The Bern Hotel 204
The Britton Hotel 213
The Embassy Hotel 219
The Oak Tree Hotel 225
The Palm View Hotel 235
PART3 Country Clubs
Cedar River Golf and Country Club 243
Jakarta Country Club 249
Prairie Creek Country Club 254
West Oaks Golf and Country Club 259
PART 4 Business and Industry
Ambassador Manufacturing In-Plant Cafeteria 267
BiDesign Dining Services 270
Food Service Management Corporation 275
Kirkwood Foods 280
Optimum Catering Company 284
PART 5 Healthcare
Apple Valley Retirement Community 291
Broadview Medical Center 299
City Medical Center Food Service 306
Culver Community Medical Center 314
Forest Lake Hospital Foodservice Department 318
„ Contents
Lake Regional Hospital 321
Memorial Medical Center Foodservice Department 329
Walnut Hill Retirement Community 339
PART 6 University/CoUege/PubUc Schools
Brookes University Residence Dining Services 349
Greenhill Student Center 352
Kalamazoo University 372
North Central State University Campus Dining Services 375
Rocky Mountain University 385
Twin City Schools Food Service 388
University Memorial Center 395
Wellman State University 403
PART 7 Other Facilities
Buy-Lo Supermarket Bakery 413
Crystal Lake Resort 417
Department of International Relations and Tourism 421
Drake and Taylor 427
Vacation Time Resort 434
Contributors
439 |
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classification_rvk | QQ 946 |
ctrlnum | (OCoLC)53900697 (DE-599)HBZHT015410771 |
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discipline_str_mv | Agrar-/Forst-/Ernährungs-/Haushaltswissenschaft / Gartenbau Wirtschaftswissenschaften |
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spelling | Gilmore, Shirley Verfasser aut Cases in human resource management in hospitality Shirley A. Gilmore Upper Saddle River Pearson Prentice Hall 2005 XV, 439 S. txt rdacontent n rdamedia nc rdacarrier "Cases in Human Resource Management in Hospitality is the first textbook to provide educators with a comprehensive set of cases in human resource management, covering many segments of the hospitality industry. From shorter cases with one problem, to longer cases with several problems, this book can be used by students in various courses and at different educational levels, applying concepts to actual settings in the hospitality field. Each case unfolds into a story that addresses human resources issues that managers must solve."--BOOK JACKET. Accueil (Tourisme) - Personnel - Direction - Cas, Études de Hospitality industry Personnel management Case studies Gastgewerbe (DE-588)4259231-8 gnd rswk-swf Personalpolitik (DE-588)4045269-4 gnd rswk-swf (DE-588)4522595-3 Fallstudiensammlung gnd-content Gastgewerbe (DE-588)4259231-8 s Personalpolitik (DE-588)4045269-4 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016689350&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
spellingShingle | Gilmore, Shirley Cases in human resource management in hospitality Accueil (Tourisme) - Personnel - Direction - Cas, Études de Hospitality industry Personnel management Case studies Gastgewerbe (DE-588)4259231-8 gnd Personalpolitik (DE-588)4045269-4 gnd |
subject_GND | (DE-588)4259231-8 (DE-588)4045269-4 (DE-588)4522595-3 |
title | Cases in human resource management in hospitality |
title_auth | Cases in human resource management in hospitality |
title_exact_search | Cases in human resource management in hospitality |
title_exact_search_txtP | Cases in human resource management in hospitality |
title_full | Cases in human resource management in hospitality Shirley A. Gilmore |
title_fullStr | Cases in human resource management in hospitality Shirley A. Gilmore |
title_full_unstemmed | Cases in human resource management in hospitality Shirley A. Gilmore |
title_short | Cases in human resource management in hospitality |
title_sort | cases in human resource management in hospitality |
topic | Accueil (Tourisme) - Personnel - Direction - Cas, Études de Hospitality industry Personnel management Case studies Gastgewerbe (DE-588)4259231-8 gnd Personalpolitik (DE-588)4045269-4 gnd |
topic_facet | Accueil (Tourisme) - Personnel - Direction - Cas, Études de Hospitality industry Personnel management Case studies Gastgewerbe Personalpolitik Fallstudiensammlung |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016689350&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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