Psychology, emotions and intuition in work relationships: the head, heart and gut professionals

"Psychology, Emotion and Intuition in Work Relationships: The Head, Heart and Gut Professional highlights the increasing importance of human relations in professional life. In modern society, all those who work with or provide services to others are increasingly called upon to be not just techn...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Brown, Henry 1939- (VerfasserIn), Dawson, Neil 1950- (VerfasserIn), McHugh, Brenda (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Abingdon, Oxon Routledge 2018
Schlagworte:
Online-Zugang:Volltext
Zusammenfassung:"Psychology, Emotion and Intuition in Work Relationships: The Head, Heart and Gut Professional highlights the increasing importance of human relations in professional life. In modern society, all those who work with or provide services to others are increasingly called upon to be not just technical experts, but also head, heart and gut professionals who can work and relate to others with their head, heart, and gut. The book explains and synthesises these elements in an accessible way, based on a sound theoretical perspective combined with practical guidance. The authors address how to manage client expectations; how to deal with risk, uncertainty and imperfection, as well as how to improve communication and interpersonal skills. Attention is also given to the central role of empathy and rapport in professional relationships, while recognising the need for proper professional boundaries. Psychology, Emotion and Intuition in Work Relationships will be a valuable guide for all modern practising and training professionalsin abroad range of fields, including mental health, law, social and healthcare, teaching and academia, technology, financial and other services indeed, for anyone who provides services and has working relationships of any kind."--Provided by publisher
Beschreibung:1 online resource
ISBN:9781351400107
135140010X
9781351400114
1351400118
9780203731710
0203731719
1351400096
9781351400091

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