Wake up your call center: how to be a better call center agent
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
West Lafayette, Ind.
Ichor Business Books
c2005
|
| Ausgabe: | 4th ed |
| Schriftenreihe: | Customer access management
|
| Schlagworte: | |
| Beschreibung: | Includes bibliographical references (p. 138-140) and index |
| Beschreibung: | xviii, 212 p. |
| ISBN: | 1557533873 |
Internformat
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| 100 | 1 | |a D'Ausilio, Rosanne |d 1941- |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Wake up your call center |b how to be a better call center agent |c Rosanne D'Ausilio |
| 250 | |a 4th ed | ||
| 264 | 1 | |a West Lafayette, Ind. |b Ichor Business Books |c c2005 | |
| 300 | |a xviii, 212 p. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 490 | 0 | |a Customer access management | |
| 500 | |a Includes bibliographical references (p. 138-140) and index | ||
| 650 | 4 | |a Customer services |x Management | |
| 650 | 4 | |a Call centers |x Management | |
| 650 | 0 | 7 | |a Unternehmen |0 (DE-588)4061963-1 |2 gnd |9 rswk-swf |
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Datensatz im Suchindex
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| any_adam_object | |
| author | D'Ausilio, Rosanne 1941- |
| author_facet | D'Ausilio, Rosanne 1941- |
| author_role | aut |
| author_sort | D'Ausilio, Rosanne 1941- |
| author_variant | r d rd |
| building | Verbundindex |
| bvnumber | BV044110873 |
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| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 4th ed |
| format | Electronic eBook |
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| id | DE-604.BV044110873 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-10T07:44:01Z |
| institution | BVB |
| isbn | 1557533873 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029517718 |
| oclc_num | 704531418 |
| open_access_boolean | |
| physical | xviii, 212 p. |
| psigel | ZDB-30-PAD ZDB-30-PBE |
| publishDate | 2005 |
| publishDateSearch | 2005 |
| publishDateSort | 2005 |
| publisher | Ichor Business Books |
| record_format | marc |
| series2 | Customer access management |
| spelling | D'Ausilio, Rosanne 1941- Verfasser aut Wake up your call center how to be a better call center agent Rosanne D'Ausilio 4th ed West Lafayette, Ind. Ichor Business Books c2005 xviii, 212 p. txt rdacontent c rdamedia cr rdacarrier Customer access management Includes bibliographical references (p. 138-140) and index Customer services Management Call centers Management Unternehmen (DE-588)4061963-1 gnd rswk-swf Callcenter (DE-588)4456666-9 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Callcenter (DE-588)4456666-9 s 1\p DE-604 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | D'Ausilio, Rosanne 1941- Wake up your call center how to be a better call center agent Customer services Management Call centers Management Unternehmen (DE-588)4061963-1 gnd Callcenter (DE-588)4456666-9 gnd |
| subject_GND | (DE-588)4061963-1 (DE-588)4456666-9 |
| title | Wake up your call center how to be a better call center agent |
| title_auth | Wake up your call center how to be a better call center agent |
| title_exact_search | Wake up your call center how to be a better call center agent |
| title_full | Wake up your call center how to be a better call center agent Rosanne D'Ausilio |
| title_fullStr | Wake up your call center how to be a better call center agent Rosanne D'Ausilio |
| title_full_unstemmed | Wake up your call center how to be a better call center agent Rosanne D'Ausilio |
| title_short | Wake up your call center |
| title_sort | wake up your call center how to be a better call center agent |
| title_sub | how to be a better call center agent |
| topic | Customer services Management Call centers Management Unternehmen (DE-588)4061963-1 gnd Callcenter (DE-588)4456666-9 gnd |
| topic_facet | Customer services Management Call centers Management Unternehmen Callcenter |
| work_keys_str_mv | AT dausiliorosanne wakeupyourcallcenterhowtobeabettercallcenteragent |