Environmental and quality systems integration:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Boca Raton [u.a.]
Lewis
1998
|
| Subjects: | |
| Online Access: | Inhaltsverzeichnis |
| Physical Description: | 303 S. Ill. |
| ISBN: | 1566702887 |
Staff View
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| adam_text | Contents
Part I Background on QMS and EMS Programs
1 The Quality Movement 3
1.1 Introduction 3
1.2 The United States 3
1.2.1 American National Standards Institute (ANSI) 3
1.2.2 American Society of Quality Control (ASQC) 5
1.2.3 Total Quality Management (TQM) 5
1.2.4 Quality Systems Requirements (QS 9000) 5
1.2.5 Malcolm Baldridge National Quality Award 6
1.3 The European Union 6
1.3.1 European Commission (EC) 8
1.3.2 British Standards Institute (BSI) 8
1.4 Canada 8
1.5 Japan 9
1.6 International Standardization Organization 9
1.7 The Deming Prize 10
1.7.1 Deming s 14 Points for Management 11
1.8 Conclusion 12
2 The Environmental Movement 13
2.1 Introduction 13
2.2 The United States 13
2.2.1 American Petroleum Institute (API) 13
2.2.1.1 American Petroleum Institute
Environmental, Health and Safety Mission
and Guiding Principles 14
2.2.2 Environmental Protection Agency (EPA) 15
2.2.3 Responsible Care® Program 16
2.2.3.1 Guiding Principles of Responsible Care® 17
2.3 The European Union 17
2.3.1 Eco Management Audit Scheme (EMAS) 18
2.3.2 British Standard 7750 19
2.4 North And South America 20
2.4.1 Mexico 20
2.4.2 Brazil 21
2.4.3 The Rest of Latin America 21
2.4.4 Canada 22
2.5 Asian/Pacific Rim 22
2.5.1 Japan 22
2.5.2 Australia 23
2.5.3 Hong Kong 24
2.5.4 Taiwan 24
2.6 Total Quality Environmental Management 24
2.7 Conclusion 25
3 Background on ISO 14000 27
3.1 Introduction 27
3.2 Sustainable Development 27
3.2.1 ICC Business Charter for Sustainable Development 30
3.2.2 Earth Summit 1992 31
3.3 Montreal Protocol 31
3.4 Concerns Over ISO 14000 Standards 32
3.4.1 Trade Barriers 32
3.4.1.1 General Agreements on Tariffs and Trade
(GATT) 32
3.4.1.2 The World Trade Organization 33
3.4.2 De facto Regulations and Legal Concerns 34
3.4.3 Cost of Implementation 34
3.4.4 Applicability 35
3.4.5 Prior Standards 35
3.5 Similarities and Differences of the ISO Standards 36
3.5.1 Similarities 36
3.5.2 Differences 37
3.6 Conclusion 38
4 Benefits of ISO System Integration 39
4.1 Introduction 39
4.2 Cost Effectiveness and Profitability 39
4.3 Document Control 41
4.4 Insurance 42
4.5 Auditing 42
4.6 Overall Business Decision Making 43
4.7 Introduction 43
Part II Integrating the Policy
5 The Policy 47
5.1 Introduction 47
5.2 ISO 9001 Requirements 47
5.3 ISO 14001 Requirements 48
5.4 Policy Differences 49
5.4.1 Continual Improvement 49
5.4.2 Prevention of Pollution 50
5.4.3 Commitment to Legal Compliance
and Other Requirements 51
5.5 Other Standards And Principles 52
5.6 Developing An Integrated Policy 52
5.7 What Auditors Will Look For 53
5.8 Conclusion 54
Part III Planning
6 Environmental Aspects 57
6.1 Introduction 57
6.2 What is an Environmental Aspect ? 57
6.3 ISO 9001 Requirements 58
6.3.1 Design Input, Output, and Changes 58
6.3.2 Purchasing and Customer Supplied Product 60
6.3.3 Control of Nonconforming Product 61
6.3.4 Handling, Storage, Packaging, Preservation, and Delivery ....62
6.4 What Auditors Will Look For 63
7 Legal and Other Requirements 65
7.1 Introduction 65
7.2 What are Legal and Other Requirements ? 65
7.3 ISO 9001 Requirements 66
7.4 An Environmental Design Review 67
7.4.1 National Requirements 67
7.4.2 International Requirements 69
7.5 What Auditors Will Look For 70
8 Objectives, Targets, and Environmental Management Programs 73
8.1 Introduction 73
8.2 ISO 14001 Requirements 73
8.3 ISO 9001 Requirements 74
8.4 Scenario 75
8.5 What Auditors Will Look For 75
8.6 Conclusion 79
Part IV Implementation and Operation
9 Structure and Responsibility 83
9.1 Introduction 83
9.2 Structure and Responsibility 84
9.2.1 The Relationship between ISO 9001 and ISO 14001 84
9.2.2 Defining the Structure 84
9.2.3 Responsibility and Authority 85
9.2.4 Resources 87
9.2.5 Management Representative 87
9.2.6 Combined Job Descriptions 88
9.2.7 Nonmanagement Personnel 93
9.3 What Auditors Will Look For 94
10 Training, Awareness, and Competence 95
10.1 Introduction 95
10.2 A Comparison of the Standards 95
10.3 Training 96
10.4 Awareness 98
10.5 Competence 99
10.6 What Auditors Will Look For 102
11 Communication 103
11.1 Introduction 103
11.2 Comparison of the Standards 103
11.3 Internal Communications 103
11.3.1 Purpose of Internal Communication 104
11.3.2 Scope of Internal Communication 105
11.3.3 Contents of Internal Communication 105
11.3.4 Types of Internal Communication 105
11.4 External Communications 107
11.4.1 Inquiries and Questionnaires 108
11.4.2 Customer and Other External Complaints Ill
11.5 What Auditors Will Look For 113
12 EMS Documentation 117
12.1 Introduction 117
12.2 The Scope of QMS and EMS Documentation 117
12.3 The Operational Manual 120
12.3.1 The Document Directory 121
12.4 What Auditors Will Look For 121
13 Document Control 123
13.1 Introduction 123
13.2 Quality Control of Environmental Documents 123
13.3 Document Control Procedure 123
13.4 Other EMS Documents 127
13.4.1 Environmental Department Controlled
Documents 128
13.5 What Auditors Will Look For 129
14 Operational Control 131
14.1 Introduction 131
14.2 ISO 14001 Requirements 131
14.3 Comparison with ISO 9001 131
14.4 Maintenance Activities 132
14.5 Documented Procedures and Operating Criteria 134
14.6 Goods and Services 136
14.6.1 Environmental Reviews 137
14.6.2 Product Specifications 138
14.6.3 Incoming Inspection 140
14.7 Contract Suppliers 141
14.8 Onsite Contractors 143
14.9 What Auditors Will Look For 144
15 Emergency Preparedness and Response 145
15.1 Introduction 145
15.2 The ISO 14001 Requirement 145
15.3 The EPRP Document 146
15.3.1 Preparedness Activities 146
15.3.2 Response Activities 147
Part V Checking and Corrective Action
16 Monitoring and Measurement 153
16.1 Introduction 153
16.2 Monitoring and Measurement 153
16.3 Relationship to ISO 9001 154
16.4 A Monitoring and Measurement Procedure 154
16.5 Recording of Information 162
16.5.1 Air Emissions 162
16.5.2 Hazardous Waste Minimization 164
16.5.3 Solid Waste and Recycling 166
16.5.4 Utilities and Natural Resources 168
16.6 Calibration 172
16.7 What Auditors Will Look For 172
17 Nonconformance and Corrective and Preventive Action 173
17.1 Introduction 173
17.2 Comparison of the Standards 173
17.3 Defining a Nonconformance 174
17.4 Corrective Action 175
17.4.1 Corrective Action Procedure 176
17.4.2 Risk Assessment 181
17.5 Preventive Action 184
17.6 What Auditors Will Look For 186
18 Records 187
18.1 Introduction 187
18.2 Comparison of the Standards 187
18.3 What is a Record? 190
18.3.1 Types of Records 190
18.4 Retention Requirements 191
18.5 Identification, Collection, Indexing, Access, Filing, Storage,
Maintenance, and Disposition 191
18.6 What Auditors Will Look For 193
19 Environmental Management System Audit 195
19.1 Introduction 195
19.2 Comparison of the Standards 195
19.3 A Preassessment Evaluation 198
19.4 Internal Audits 198
19.4.1 Area Specific Internal Audits 198
19.5 Internal Audit Procedure 220
19.5.1 Schedule 222
19.6 What Auditors Will Look For 225
Part VI Management Review
20 Management Review 229
20.1 Introduction 229
20.2 Comparison of the Standards 229
20.3 What Should Be Reviewed? 231
20.4 Management Review Process Procedure 232
20.5 Environmental Management Committee 234
20.6 What Auditors Will Look For 238
Part VII Conclusion
21 The Future 241
21.1 ISO Health and Safety Standards 241
21.2 Rio + 5 241
21.3 Final Comments 242
References 243
Appendix A List of Abbreviations and Acronyms 245
Appendix B Comparison of ISO 9001 and ISO 14001 247
Appendix C Related Sections of ISO 14001, ISO 9001, BS 7750,
andEMAS 253
Appendix D International Chamber of Commerce s Business Charter
for Sustainable Development 257
Appendix E The Rio Declaration on Environment and Development 259
Appendix F ISO 14001 Self Assessment Checklist 263
Appendix G Keidanren Global Environment Charter 281
Appendix H EHS Questionnaire for Existing and Proposed Critical
Materials and/or Components Suppliers 285
Appendix I The ISO 14001 Framework 293
Bibliography 297
Index 299
Tables
1.1 Examples of Corporate Quality Systems 4
1.2 Basic Contents of ANSI/ASQC E4 1994 4
1.3 Malcolm Baldridge National Quality Award 1997 Criteria 7
1.4 Comparative U.S. and European Rulemaking Bodies 8
1.5 The ISO 9000 Series of Standards 10
2.1 U.S. Environmental Regulations 16
2.2 TQM and TQEM Integration 25
3.1 UNCED Agenda 21 28
3.2 The ISO 14000 Series of Standards 37
5.1 Correlation of Policy Requirements 53
6.1 Correlation of Aspects Requirements 58
7.1 Correlation of Legal and Other Requirements 66
8.1 Correlation of Objectives, Targets and Programs Requirements 74
8.2 Objectives and Targets for Widget Production 76
8.3 Project List for Widgets 77
9.1 Correlation of Structure and Responsibility Requirements 84
10.1 Correlation of Training Requirements 96
10.2 Training Needs for Process Engineer 98
11.1 Correlation of Communication Requirements 104
11.2 Internal Communications Matrix 106
12.1 ISO 14001 Documentation Requirements 118
12.2 ISO 9001 Documentation Requirements 119
13.1 Correlation of Document Control Requirements 124
13.2 Quality Controlled EMS Documents 125
14.1 Correlation of Operational Control Requirements 132
14.2 Chemical Piping System 134
14.3 Operating Criteria and Controls Comparison 136
16.1 Correlation of Monitoring and Measurement Requirements 155
16.2 Air Emission Data for Source #246 163
16.3 1997 Methanol Waste Generation 165
16.4 1997 Solid Waste Generation 167
16.5 Recycling Metrics 168
16.6 Waste and Recycling Metrics 169
16.7 Annual Power Consumption Comparison 170
16.8 Power Consumption Rate 171
17.1 Correlation of Corrective and Preventive Action Requirements 174
17.2 Calculating Corrective Action Severity 184
17.3 Calculating Corrective Action Probability 185
17.4 Comparison of Risk Score to Corrective Action Class 185
18.1 Correlation of Records Requirements 188
18.2 Records Retention Requirements 191
19.1 Correlation of Auditing Requirements 196
19.2 Internal Audit Schedule 223
19.3 Department ISO Audit Schedule 224
20.1 Correlation of Management Review Requirements 230
20.2 List of Review Requirements 231
Figures and Charts
FIGURES
Introduction
Figure 1. Blending Quality and Environmental Management Systems viii
Chapter 3
Figure 1. The Sustainable Development Triangle 30
Chapter 4
Figure 1. The Goal of Quality and Environmental Integration 40
Chapter 9
Figure 1. Typical Senior Management Structure 85
Figure 2. Expanded Organizational Structure 86
Chapter 11
Figure 1. The Ideal Internal Communications Web 104
Figure 2. Procedure for External Inquiries and Questionnaires 109
Figure 3. Inquiry Response Request Form 110
Figure 4. Sample Inquiry/Questionnaire Tracking Log 110
Figure 5. Process for Customer and Other External Complaints 112 113
Figure 6. Complaint Acknowledgment Letter 114
Figure 7. Complaint Response Request Form 115
Chapter 12
Figure 1. ISO 14001 and ISO 9001 Document Directory 122
Chapter 17
Figure 1. Continual Improvement Cycle 185
CHARTS
Chart 1. Air Emissions Data for Source #246 163
Chart 2. 1997 Methanol Waste Generation 165
Chart 3. 1997 Solid Waste Generation 167
Chart 4. Recycling Metrics 168
Chart 5. Waste and Recycling Metrics 169
Chart 6. Annual Power Consumption Comparison 170
Chart 7. Power Consumption Rate 171
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| indexdate | 2024-07-09T18:38:41Z |
| institution | BVB |
| isbn | 1566702887 |
| language | English |
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| spelling | Culley, William C. Verfasser aut Environmental and quality systems integration William C. Culley Boca Raton [u.a.] Lewis 1998 303 S. Ill. txt rdacontent n rdamedia nc rdacarrier ISO 14000 (DE-588)4402987-1 gnd rswk-swf ISO 9000 (DE-588)4499961-6 gnd rswk-swf ISO-normen gtt Kwaliteitszorg gtt Milieubeleid gtt Productiemanagement gtt Umweltpolitik ISO 14000 Series Standards ISO 9000 Series Standards Production management Umweltaudit (DE-588)4335050-1 gnd rswk-swf ISO 9000 (DE-588)4499961-6 u DE-604 ISO 14000 (DE-588)4402987-1 u Umweltaudit (DE-588)4335050-1 s HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=008909160&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Culley, William C. Environmental and quality systems integration ISO 14000 (DE-588)4402987-1 gnd ISO 9000 (DE-588)4499961-6 gnd ISO-normen gtt Kwaliteitszorg gtt Milieubeleid gtt Productiemanagement gtt Umweltpolitik ISO 14000 Series Standards ISO 9000 Series Standards Production management Umweltaudit (DE-588)4335050-1 gnd |
| subject_GND | (DE-588)4402987-1 (DE-588)4499961-6 (DE-588)4335050-1 |
| title | Environmental and quality systems integration |
| title_auth | Environmental and quality systems integration |
| title_exact_search | Environmental and quality systems integration |
| title_full | Environmental and quality systems integration William C. Culley |
| title_fullStr | Environmental and quality systems integration William C. Culley |
| title_full_unstemmed | Environmental and quality systems integration William C. Culley |
| title_short | Environmental and quality systems integration |
| title_sort | environmental and quality systems integration |
| topic | ISO 14000 (DE-588)4402987-1 gnd ISO 9000 (DE-588)4499961-6 gnd ISO-normen gtt Kwaliteitszorg gtt Milieubeleid gtt Productiemanagement gtt Umweltpolitik ISO 14000 Series Standards ISO 9000 Series Standards Production management Umweltaudit (DE-588)4335050-1 gnd |
| topic_facet | ISO 14000 ISO 9000 ISO-normen Kwaliteitszorg Milieubeleid Productiemanagement Umweltpolitik ISO 14000 Series Standards ISO 9000 Series Standards Production management Umweltaudit |
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