Capitalizing on workplace diversity a practical guide to organizational success through diversity von Chang, Richard Y.

Improving through benchmarking a practical guide to achieving peak process performance von Chang, Richard Y., Kelly, P. K.

Measuring team performance a practical guide to tracking team success von Bader, Gloria E., Bloom, Audrey e., Chang, Richard Y.

Continuous process improvement a practical guide to improving processes for measurable results von Chang, Richard Y.

Continuous improvement tools a practical guide to achieve quality results von Chang, Richard Y.

Continuous improvement tools a practical guide to achieve quality results von Chang, Richard Y.

Performance scorecards measuring the right things in the real world von Chang, Richard Y., Morgan, Mark W.

Inhaltsverzeichnis
Inhaltsverzeichnis

Continuous improvement tools a practical guide to achieve quality results von Chang, Richard Y.