A conceptual model of service quality and its implications for future research:
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Cambridge, Mass.
1984
|
| Schriftenreihe: | Marketing Science Institute <Cambridge, Mass.>: Report
84,106. |
| Beschreibung: | II, 26 S. graph. Darst. |
Internformat
MARC
| LEADER | 00000nam a2200000 cb4500 | ||
|---|---|---|---|
| 001 | BV009650636 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | t | ||
| 008 | 940609s1984 d||| |||| 00||| eng d | ||
| 035 | |a (OCoLC)247569770 | ||
| 035 | |a (DE-599)BVBBV009650636 | ||
| 040 | |a DE-604 |b ger |e rakddb | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-945 |a DE-188 | ||
| 084 | |a QP 611 |0 (DE-625)141908: |2 rvk | ||
| 100 | 1 | |a Parasuraman, A. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a A conceptual model of service quality and its implications for future research |c by A. Parasuraman ; Valarie A. Zeithaml and Leonard L. Berry |
| 264 | 1 | |a Cambridge, Mass. |c 1984 | |
| 300 | |a II, 26 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 1 | |a Marketing Science Institute <Cambridge, Mass.>: Report |v 84,106. | |
| 700 | 1 | |a Zeithaml, Valarie A. |e Verfasser |0 (DE-588)113065035 |4 aut | |
| 700 | 1 | |a Berry, Leonhard L. |e Verfasser |4 aut | |
| 830 | 0 | |a Marketing Science Institute <Cambridge, Mass.>: Report |v 84,106. |w (DE-604)BV002814091 |9 84,106 | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-006380394 | ||
Datensatz im Suchindex
| _version_ | 1804123992992251904 |
|---|---|
| any_adam_object | |
| author | Parasuraman, A. Zeithaml, Valarie A. Berry, Leonhard L. |
| author_GND | (DE-588)113065035 |
| author_facet | Parasuraman, A. Zeithaml, Valarie A. Berry, Leonhard L. |
| author_role | aut aut aut |
| author_sort | Parasuraman, A. |
| author_variant | a p ap v a z va vaz l l b ll llb |
| building | Verbundindex |
| bvnumber | BV009650636 |
| classification_rvk | QP 611 |
| ctrlnum | (OCoLC)247569770 (DE-599)BVBBV009650636 |
| discipline | Wirtschaftswissenschaften |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01114nam a2200301 cb4500</leader><controlfield tag="001">BV009650636</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">940609s1984 d||| |||| 00||| eng d</controlfield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)247569770</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV009650636</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rakddb</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-945</subfield><subfield code="a">DE-188</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 611</subfield><subfield code="0">(DE-625)141908:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Parasuraman, A.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">A conceptual model of service quality and its implications for future research</subfield><subfield code="c">by A. Parasuraman ; Valarie A. Zeithaml and Leonard L. Berry</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Cambridge, Mass.</subfield><subfield code="c">1984</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">II, 26 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="1" ind2=" "><subfield code="a">Marketing Science Institute <Cambridge, Mass.>: Report</subfield><subfield code="v">84,106.</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Zeithaml, Valarie A.</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)113065035</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Berry, Leonhard L.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="830" ind1=" " ind2="0"><subfield code="a">Marketing Science Institute <Cambridge, Mass.>: Report</subfield><subfield code="v">84,106.</subfield><subfield code="w">(DE-604)BV002814091</subfield><subfield code="9">84,106</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-006380394</subfield></datafield></record></collection> |
| id | DE-604.BV009650636 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T17:38:35Z |
| institution | BVB |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-006380394 |
| oclc_num | 247569770 |
| open_access_boolean | |
| owner | DE-945 DE-188 |
| owner_facet | DE-945 DE-188 |
| physical | II, 26 S. graph. Darst. |
| publishDate | 1984 |
| publishDateSearch | 1984 |
| publishDateSort | 1984 |
| record_format | marc |
| series | Marketing Science Institute <Cambridge, Mass.>: Report |
| series2 | Marketing Science Institute <Cambridge, Mass.>: Report |
| spelling | Parasuraman, A. Verfasser aut A conceptual model of service quality and its implications for future research by A. Parasuraman ; Valarie A. Zeithaml and Leonard L. Berry Cambridge, Mass. 1984 II, 26 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Marketing Science Institute <Cambridge, Mass.>: Report 84,106. Zeithaml, Valarie A. Verfasser (DE-588)113065035 aut Berry, Leonhard L. Verfasser aut Marketing Science Institute <Cambridge, Mass.>: Report 84,106. (DE-604)BV002814091 84,106 |
| spellingShingle | Parasuraman, A. Zeithaml, Valarie A. Berry, Leonhard L. A conceptual model of service quality and its implications for future research Marketing Science Institute <Cambridge, Mass.>: Report |
| title | A conceptual model of service quality and its implications for future research |
| title_auth | A conceptual model of service quality and its implications for future research |
| title_exact_search | A conceptual model of service quality and its implications for future research |
| title_full | A conceptual model of service quality and its implications for future research by A. Parasuraman ; Valarie A. Zeithaml and Leonard L. Berry |
| title_fullStr | A conceptual model of service quality and its implications for future research by A. Parasuraman ; Valarie A. Zeithaml and Leonard L. Berry |
| title_full_unstemmed | A conceptual model of service quality and its implications for future research by A. Parasuraman ; Valarie A. Zeithaml and Leonard L. Berry |
| title_short | A conceptual model of service quality and its implications for future research |
| title_sort | a conceptual model of service quality and its implications for future research |
| volume_link | (DE-604)BV002814091 |
| work_keys_str_mv | AT parasuramana aconceptualmodelofservicequalityanditsimplicationsforfutureresearch AT zeithamlvalariea aconceptualmodelofservicequalityanditsimplicationsforfutureresearch AT berryleonhardl aconceptualmodelofservicequalityanditsimplicationsforfutureresearch |