Showing 1 - 8 results of 8 for search 'Altman, Ellen', query time: 0.04s Refine Results
In addition to media from the THWS, media from other Bavarian libraries are also displayed.
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  1. 1
    Assessing service quality : satisfying the expectations of library customers /

    Assessing service quality : satisfying the expectations of library customers / by Hernon, Peter

    Published 2015
    Other Authors: “…Altman, Ellen…”
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  2. 2
    Assessing service quality satisfying the expectations of library customers

    Assessing service quality satisfying the expectations of library customers by Hernon, Peter, Altman, Ellen, Dugan, Robert E. 1952-

    Published 2015
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  3. 3
    Assessing service quality satisfying the expectations of library customers

    Assessing service quality satisfying the expectations of library customers by Hernon, Peter, Altman, Ellen, Dugan, Robert E. 1952-

    Published 2015
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  4. 4
    Assessing service quality satisfying the expectations of library customers

    Assessing service quality satisfying the expectations of library customers by Hernon, Peter, Altman, Ellen

    Published 1998
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  5. 5
    Performance measures for public libraries

    Performance measures for public libraries by Prospo, Ernest R. de, Beasley, Kenneth E., Altman, Ellen

    Published 1974
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  6. 6
    Assessing service quality satisfying the expectations of library customers

    Assessing service quality satisfying the expectations of library customers by Hernon, Peter, Altman, Ellen, Dugan, Robert E. 1952-

    Published 2015
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  7. 7
    Service quality in academic libraries

    Service quality in academic libraries by Hernon, Peter, Altman, Ellen

    Published 1996
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  8. 8
    Local public library Administration

    Local public library Administration

    Published 1980
    Other Authors: “…Altman, Ellen…”
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